吉隆坡悦榕庄酒店 (Banyan Tree Kuala Lumpur)
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吉隆坡悦榕庄酒店 (Banyan Tree Kuala Lumpur)

Jalan Conlay, 双子塔, 吉隆坡, 马来西亚, 50450
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Banyan Retreat客房(特大床)  - 卫浴间 吉隆坡悦榕庄酒店 (Banyan Tree Kuala Lumpur)
Banyan Retreat客房(特大床)  - 卫浴间
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    吉隆坡悦榕庄酒店的住客点评

    9.2
    惊艳了
    /10
    (153 份点评)查看住客意见
    9.4
    一尘不染
    93% 的住客会向亲朋好友推荐

    吉隆坡悦榕庄酒店设施服务亮点

    推荐亮点

    • 距离公交设施400米

    • 机场接送服务

    • 货币兑换

    • 中文-国语

    惊艳了
    位置
    9.7
    查看地图
    位置优越 - (市中心内)
    热门区域
    热门
    附近
  • Pavilion Kuala Lumpur180 m
  • 吉隆坡水族馆310 m
  • 吉隆坡市中心650 m
  • 阳光广场760 m
  • 双峰塔870 m
  • 茨厂街1.86 km
  • 斯里摩呵马里安曼寺2.07 km
  • 天后宫4.3 km
  • 谷中城购物中心5.38 km
  • 黑风洞10.64 km
  • 不要错过!

    12人也在浏览该酒店住宿 | 今天已有3人预订

    性价比8.8
    位置评分9.7
    最近机场苏丹阿都阿兹沙机场 (SZB)
    距机场17.9公里
    关于酒店住宿有问题?

    扫码加微信,和真人客服聊一聊

    Available Time: 9:00 to 18:00 (GMT+8)

    住宿概览

    Banyan Tree Kuala Lumpur位于双峰塔,是十分受旅客欢迎的订房选择。 在这里,住客们可轻松前往市区内各大旅游、购物、餐饮地点。 住宿优越的位置能够方便住客前往市区内的热门景点。

    入住Banyan Tree Kuala Lumpur期间,住宿将竭诚用优质的服务和设施为您带来Banyan Tree Hotels & Resorts品牌的尊贵体验。 住宿的特色服务设施包括免费房内无线网络, 24小时送餐服务, 24小时安保, 每日客房清洁服务, 出租车服务。

    共有55间房间可供客人选择,全都给人以安静典雅的感觉。 除此之外,住宿的各种娱乐设施一定会让您在住宿期间享受更多乐趣。 一流的设施与得天独厚的地理位置都让Banyan Tree Kuala Lumpur成为吉隆坡旅游的优质之选。

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    吉隆坡悦榕庄酒店提供的房型

    Sanctuary套房 (Sanctuary Suite)
    Sanctuary套房 (Sanctuary Suite)
    ...
    • 客房面积:90 m²
    • 禁烟房
    • 1张特大床
    输入日期查看房价
    天空套房 (Sky Suite)
    天空套房 (Sky Suite)
    ...
    • 客房面积:62 m²
    • 禁烟房
    • 1张特大床
    输入日期查看房价
    Signature Banyan Retreat客房(特大床)  (Signature Banyan Retreat - King)
    Signature Banyan Retreat客房(特大床)  (Signature Banyan Retreat - King)
    ...
    • 客房面积:63 m²
    • 景观: 城景
    • 1张特大床
    输入日期查看房价
    Signature Sky Retreat客房(双床)  (Signature Sky Retreat - Twin)
    Signature Sky Retreat客房(双床)  (Signature Sky Retreat - Twin)
    ...
    • 客房面积:54 m²
    • 景观: 城景
    • 2张单人床
    输入日期查看房价
    天空城套房 (Sky Sanctuary Suite)
    天空城套房 (Sky Sanctuary Suite)
    ...
    • 客房面积:116 m²
    • 禁烟房
    • 1张特大床
    输入日期查看房价
    Signature Sky Retreat客房(特大床)  (Signature Sky Retreat - King)
    Signature Sky Retreat客房(特大床)  (Signature Sky Retreat - King)
    ...
    • 客房面积:54 m²
    • 景观: 城景
    • 1张特大床
    输入日期查看房价
    Banyan Retreat客房(双床)  (Banyan Retreat - Twin)
    Banyan Retreat客房(双床)  (Banyan Retreat - Twin)
    ...
    • 客房面积:51 m²
    • 景观: 城景
    • 2张单人床
    输入日期查看房价
    Banyan Retreat客房(特大床)  (Banyan Retreat - King)
    Banyan Retreat客房(特大床)  (Banyan Retreat - King)
    ...
    • 客房面积:51 m²
    • 景观: 城景
    • 1张特大床
    输入日期查看房价
    特别优惠 - 天空套房 (Special Offer - Sky Suite)
    特别优惠 - 天空套房 (Special Offer - Sky Suite)
    ...
    • 客房面积:62 m²
    • 淋浴设施和浴缸
    • 1张特大床
    输入日期查看房价
    Signature Banyan Retreat客房(双床)  (Signature Banyan Retreat - Twin)
    Signature Banyan Retreat客房(双床)  (Signature Banyan Retreat - Twin)
    ...
    • 客房面积:63 m²
    • 景观: 城景
    • 2张单人床
    输入日期查看房价
    Agoda专属优惠,低至七折

    马上登录,得见会员专属低价!

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    关于吉隆坡悦榕庄酒店

    关于吉隆坡悦榕庄酒店

    酒店住宿设施

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    位置及周边

    距离数据仅为地图标注的直线距离,实际路程可能有所不同。
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    周边

    距离数据仅为地图标注的直线距离,实际路程可能有所不同。
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    入住政策

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    注意事项

    根据马来西亚政府规定,2017年9月1日起,所有非马来西亚籍/马来西亚长期/马来西亚永久居民的住客需于退房时额外支付每晚MYR 10/房的旅行税。税收结构的改变将造成此费用发生变化。

    吉隆坡悦榕庄酒店的真实住客点评

    真实的住客点评来自 Agoda
    Agoda用户点评(153份)Booking.com用户点评(5份)
    9.2
    /
    10
    环境和清洁度9.4
    设施8.9
    位置9.7
    服务9.1
    性价比8.8
    所有语言
    全部点评 (153)
    所有房型
    66份真实住客点评
    1234
    10.0
    惊艳了
    Ya(来自中国)
    独行侠
    Banyan Retreat客房(特大床) 
    入住了1晚(2019年2月)

    惊艳了”

    环境服务都ok

    点评日期: 2019年2月13日
    10.0
    惊艳了
    XUCHAO(来自中国)
    二人结伴
    Banyan Retreat客房(特大床) 
    入住了1晚(2018年9月)

    惊艳了”

    酒店服务很好 值得推荐

    点评日期: 2018年9月24日

    Dear Xuchao, We greatly appreciate your time and pleased to hear of your overall positive experience during your stay in Banyan Tree Kuala Lumpur. Thank you again for sharing and we look forward to welcoming you back in the future. Best Regards, Anders General Manager

    回复日期:2018年10月1日
    吉隆坡悦榕庄酒店
    6.0
    WEILUE(来自中国)
    二人结伴
    Banyan Retreat客房(特大床) 
    入住了1晚(2018年7月)

    新酒店还有甲醛味,早餐品种太少,员工培训不够,日用品补的不及时”

    地点很棒,市中心,离双塔不远。早餐太次,种类太少,健身房就是一个摆设。沐浴露挤不出来。

    点评日期: 2018年7月8日

    亲爱的宾客,您好,感谢您下榻吉隆坡悦榕庄并对我们的服务给予宝贵评价。十分抱歉在您入住期间为您带来了不好的入住体验。一直以来,悦榕庄致力于通过与众不同的服务,为宾客带来始终流连忘返的入住体验。针对您反映的问题,我们会在日后的运营中加强员工培训及提升餐饮菜单,希望能让每一位宾客享受最好的入住体验。同时,我们也诚邀您在将来能够再次下榻吉隆坡悦榕庄,见证我们的提升与进步,让我们由心而发的服务,为您打造完美假期。

    回复日期:2018年7月20日
    吉隆坡悦榕庄酒店
    10.0
    惊艳了
    Jackie(来自中国香港)
    商务差旅
    Banyan Retreat客房(特大床) 
    入住了2晚(2019年5月)

    對的起酒店名字”

    泳池太小

    点评日期: 2019年5月22日

    Dear Jackie, Thank you for sharing your candid review of your recent visit to Banyan Tree Kuala Lumpur and we are greatly looking forward to your return for another memorable stay. Best regards, Juan Carlos Hotel Manager

    回复日期:2019年6月24日
    吉隆坡悦榕庄酒店
    8.4
    棒棒哒
    Minshan(来自中国)
    亲子家庭(少儿)
    Signature Banyan Retreat客房(特大床) 
    入住了2晚(2019年2月)

    地理位置一級棒,但服務與其他地區同品牌相比還有差距”

    對酒店帶著期待入住,結果卻有那麼一點失望,入住和退房的體驗都沒有悅榕莊其他地區的好。 房間很不錯,就是景觀不夠好。特別喜歡它超級大的浴室設計,一級棒,床也很舒服,就是喜歡悅榕莊的房間設計。 早餐和晚餐的服務也很不錯。 SPA很一般,慎選喔。

    点评日期: 2019年2月9日

    Dear Minshan, Thank you for staying with us at our newest Banyan Tree Resort and for taking time to write in your review. We regret to learn about your experience regarding your experience which you have encountered upon your arrival and we hope you will accept our sincere apologies for the shortfalls in service provided to you. Kindly rest assured, we are working hard to improve the experience in your next visit. We glad that you managed to enjoy the rest of your stay, Minshan. Thank you again for sharing with the travellers in Agoda and we look forward to your next visit sometime soon. Best regards, Anders General Manager

    回复日期:2019年3月8日
    吉隆坡悦榕庄酒店
    9.6
    惊艳了
    LEUNG(来自中国香港)
    二人结伴
    Banyan Retreat客房(特大床) 
    入住了1晚(2018年7月)

    惊艳了”

    景覌超贊 天台及部份房間對著双子塔 設計型格實用 服務用心 實在很贊的体驗 唯一不合我意旳是池水 太冷了

    点评日期: 2018年7月19日

    親愛的賓客,您好,感謝您下榻吉隆坡悅榕庄並對我們的服務給予高度評價,十分榮幸我們酒店整體服務設施給您留下了美好的印象。作為馬來西亞首家悅榕庄,酒店精心設計的55間客房中的超大景觀窗,將吉隆坡迷人的城市天際線景致一展無遺的呈現眼前,臨窗的浴缸更能讓賓客在放鬆中享受極致美景。 我們密切關注每一位賓客的入住體驗。針對您反映的問題,我們在日后的運營中會進一步提升現有的硬件設施,努力為每一位賓客提供滿意的入住體驗。我們誠邀您日后再次回到悅榕庄,見証我們的提升與進步。我們期待與您的下次相見,讓我們由心而發的服務為您打造流連忘返的假期。

    回复日期:2018年7月20日
    吉隆坡悦榕庄酒店
    8.8
    棒棒哒
    Lee(来自中国香港)
    二人结伴
    天空套房
    入住了2晚(2019年7月)

    棒棒哒”

    早前email去酒店,要求的同價房型不能安排。除了服務和風景較好。其他也一般。早餐🥣可說是非常難吃。比吉隆坡瑞吉。甚至馬六甲double tree更差。不吃也罷。2000令吉2晚。只有風景值了

    点评日期: 2019年7月14日
    10.0
    惊艳了
    Khairulzaman(来自马来西亚)
    亲子家庭(少儿)
    Signature Banyan Retreat客房(特大床) 
    入住了2晚(2019年5月)

    Simply Superb !!”

    I booked 3 Signature Banyan Retreat King rooms for my family, and they got me all 3 rooms next to one another, as per my request. It was my wife’s birthday, and my children and I wanted to surprise her on the stroke of midnight, and the hotel team decorated my room with a banner, balloons, flowers and a cake, as per my request while we were out that night. Needless to say, my wife was so happy, and I was so pleased. Thank you to Ms. Arianna at the front office, and the housekeeping team for going out of their way to tend to my requests. The room was great, and the entire atmosphere in the hotel was also great. Great location as well as it is just opposite Pavilion Mall. Finally, the staff are all very polite and courteous, and the service truly top notch. Certainly recommend anyone to stay here, as you will not be disappointed. Definitely a 10 in my book.

    点评日期: 2019年5月20日

    Dear Khairulzaman, Thank you for sharing your great experience during your previous visit to Banyan Tree Kuala Lumpur. It is very delightful to read your generous comments and we love knowing that you found the ideal location as well as our amazing hospitality from Arianna and the Housekeeping team were up to your expectation, which we take great pride in. Again, thank you for choosing to stay with us, Khairulzaman, and we anticipate welcoming you back to our urban resort for another 5 star experience. Best regards, Anders General Manager

    回复日期:2019年6月20日
    吉隆坡悦榕庄酒店
    10.0
    惊艳了
    Marc(来自瑞士)
    独行侠
    Banyan Retreat客房(特大床) 
    入住了2晚(2019年5月)

    AMAZING”

    - amazing hotel with amazing staff and service - the rooms are all on high floors and have beautiful interior - well located with direct entry to the KL pavillon - amazing breakfast buffet - vertigo rooftop bar with a beautiful view

    点评日期: 2019年5月16日

    Dear Marc, Thank you for sharing your amazing comments in Agoda during your recent stay in Banyan Tree Kuala Lumpur. It is indeed a pleasure to receive such a nice review highlighting our spacious room, breakfast selection, services and most of all, appreciated of which we are most proud, our friendly and helpful staff. Thank you again for your recommendation Marc and on behalf of our team in Banyan Tree Kuala Lumpur, we look forward to welcome you back in the years ahead. Best regards, Anders General Manager

    回复日期:2019年6月18日
    吉隆坡悦榕庄酒店
    10.0
    惊艳了
    Nur(来自新加坡)
    亲子家庭(婴幼儿)
    Signature Banyan Retreat客房(特大床) 
    入住了2晚(2019年3月)

    5☆ Everything”

    Everything was excellent. Room was spacious for my toddlers to roam around. The view from the room was great! Service is top notch. Buffet spread is limited but tastes good (: Definitely will be back. Hopefully they maintain their standard.

    点评日期: 2019年3月21日

    Dear Nur, Thank you for penning down a great caption in Agoda.com. We are glad you enjoyed your stay with Banyan Tree Kuala Lumpur especially on the spacious rooms, buffet selection as well as our wonderful hospitality. Thank you again for sharing and we look forward to welcoming you back to our urban resort very soon. Best regards, Juan Carlos Hotel Manager

    回复日期:2019年4月22日
    吉隆坡悦榕庄酒店
    9.2
    惊艳了
    ER(来自马来西亚)
    二人结伴
    Signature Banyan Retreat客房(特大床) 
    入住了1晚(2019年4月)

    惊艳了”

    Excellent hotel

    点评日期: 2019年4月28日

    Dear ER, Thank you for your review in Agoda.com and we look forward to your visits to our urban resort in the future. Best Regards, Anders General Manager

    回复日期:2019年5月15日
    吉隆坡悦榕庄酒店
    8.8
    棒棒哒
    Keang(来自马来西亚)
    二人结伴
    Signature Sky Retreat客房(特大床) 
    入住了1晚(2018年11月)

    Good location but with limited facilities ”

    The hotel location is good, walking link bridge to Pavillion mall. THE room are with KL tower / KLCC view with smart curtain. Room is big very a fantastic bath tub and smart shower, love it. Restaurant Vertigo at Level 59 which you can enjoy the amazing night view of KL while having a wine. Staffs are friendly. The facilities are limited with small gym room and swimming pool. The breakfast is not variety enough, can't compare to other 5 stars hotel. The napkin serving the fruits in the room is not clean and have bit stain on it.

    点评日期: 2018年11月21日

    Dear Keang, Thank you for taking the time to post your comments in Agoda on your recent visit to our newest Banyan Tree resort. We are glad that you enjoyed our location, the room, the amazing view from the hotel’s highest bar, Vertigo as well as the services provided by our helpful and friendly team, which we will certainly share these good words to the rest of the associates. Meantime, we appreciate your comment on our breakfast, please note our buffet selection is based on the size of our property, as food wastage, is a great concern of ours as part of our Corporate Social Responsibilities, we do however offer our guests additional items prepared ala minute by our culinary team, should there be specific items requested. Thank you again for sharing your constructive feedback Keang, and we hope to have an opportunity to welcome you back for a future stay. Best Regards, Anders General Manager

    回复日期:2018年12月5日
    吉隆坡悦榕庄酒店
    8.8
    棒棒哒
    Kamari(来自马来西亚)
    二人结伴
    Banyan Retreat客房(特大床) 
    入住了1晚(2018年10月)

    棒棒哒”

    The Hotel is new with only 55 units. Expect high charges. Down point. Swimming pool is not available during our stay as it was booked for an event, which we think is not fair for paying hotel guest who wants to use the pool. Management should inform guest before they confirm reservation.

    点评日期: 2018年10月20日

    Dear Kamari, Thank you for sharing your excellent review in Agoda during your recent visit with our newly opened Banyan Tree resort. We delighted to learn that you had a pleasant and enjoyable stay however please accept our sincere apologies on the pool closure which we should have informed you prior to your arrival. We do appreciate your comments as this will allow us to improve our services and please rest assured that we are continuously training our associates in order for this not to happen again. We are glad you managed to enjoy the rest of your stay Kamari. Thank you once again for choosing our brand for your travels and we look forward to welcoming you back in the years ahead. Best regards, Anders General Manager

    回复日期:2018年10月24日
    吉隆坡悦榕庄酒店
    9.6
    惊艳了
    Bev(来自澳大利亚)
    二人结伴
    Signature Banyan Retreat客房(特大床) 
    入住了1晚(2018年9月)

    Amazing place to stay in KL”

    This is a recently opened hotel, I booked their signature room which was on the 55th floor. It was amazing, so large with separate powder room with smart toilet, his her bathroom, shower and bathroom with city view, change room, desk area, lounge area, small kitchen area and amazing city-scape view. They asked us to select our favourite essential oil fragrance and we had lemongrass kit delivered to our room. there were batik and fluffy bathrobes to pick from, so you felt very spoiled. Service was fantastic, so friendly. Vertigo bar on the top floor is stunning (there is a dress code that includes long pants for men), the pool area also is on floor 53 where reception and the spa is. The pool isn't massive but was perfectly positioned.

    点评日期: 2018年10月5日

    Dear Bev, Thank you for sharing your amazing comments in Agoda during your previous stay in our newest Banyan Tree property. It is indeed a pleasure to receive such a nice review highlighting our, room, facilities, services and most of all, appreciated of which we are most proud, our friendly and helpful staff. Thank you again for your recommendation Bev and on behalf of our team in Banyan Tree Kuala Lumpur, we look forward to welcome you back in the years ahead. Best regards, Anders General Manager

    回复日期:2018年10月8日
    吉隆坡悦榕庄酒店
    8.8
    棒棒哒
    wai(来自马来西亚)
    二人结伴
    Signature Banyan Retreat客房(特大床) 
    入住了1晚(2018年9月)

    an awesome retreat stay”

    The room interior is awesome and staffs are friendly and helpful. Everything sets a very comfy stay for us aside from the in-room dining which does not meet standards. Location wise, it's just 2 minutes walk away from pavilion which is connected with a pedestrian bridge.

    点评日期: 2018年9月18日

    Dear wai, Thank you for your recommendation during your recent visit to our newest Banyan Tree property. We are happy to read that you enjoyed your Banyan Tree experience however we are disappointed to hear about the poor service you encountered with our In Room Dining. We can assure you that we are continuously retraining our associates and improving our hardware to prevent reoccurrences. Thank you again for choosing to stay with us wai. We are truly glad that you have enjoyed the rest of your stay and we looking forward to your return to our urban resort in the near future. Best Regards, Anders General Manager

    回复日期:2018年9月21日
    吉隆坡悦榕庄酒店
    8.8
    棒棒哒
    wai(来自马来西亚)
    二人结伴
    Signature Banyan Retreat客房(特大床) 
    入住了1晚(2018年9月)

    impressive and comfortable”

    The room interior is awesome and staffs are friendly and helpful. Everything sets a very comfy stay for us aside from the in-room dining which does not meet standards. Location wise, it's just 2 minutes walk away from pavilion which is connected with a pedestrian bridge.

    点评日期: 2018年9月18日

    Dear wai, Thank you for your recommendation during your recent visit to our newest Banyan Tree property. We are happy to read that you enjoyed your Banyan Tree experience however we are disappointed to hear about the poor service you encountered with our In Room Dining. We can assure you that we are continuously retraining our associates and improving our hardware to prevent reoccurrences. Thank you again for choosing to stay with us wai. We are truly glad that you have enjoyed the rest of your stay and we looking forward to your return to our urban resort in the near future. Best Regards, Anders General Manager

    回复日期:2018年9月21日
    吉隆坡悦榕庄酒店
    8.8
    棒棒哒
    EDMUND(来自马来西亚)
    商务差旅
    Banyan Retreat客房(特大床) 
    入住了1晚(2018年9月)

    棒棒哒”

    Besides the reception staffs, all other department staffs including Horizon Grill waiters & waitresses need to be trained. They’ve no initiative of smiling and serving guests automatically! Hopefully Banyan Tree can lift up the REAL 5 Stars standard.

    点评日期: 2018年9月10日

    Dear Edmund, Thank you for your review of our newly opened Banyan Tree resort and please accept our sincere apologies for the shortfalls in service and any discomfort caused. At Banyan Tree Kuala Lumpur we pride ourselves in exceeding guests’ expectations and reading that we have not delivered on that during your stay saddens us, hence we are constantly ensuring that reoccurrences of such scenarios do not happen by retraining or hardware reworks. We truly value the opinions of our guests which we will act upon and hope that this will not prevent you from returning to our urban resort in the near future. Best Regards, Anders, General Manager

    回复日期:2018年9月19日
    吉隆坡悦榕庄酒店
    10.0
    惊艳了
    MOHAMMAD(来自新加坡)
    亲子家庭(婴幼儿)
    Banyan Retreat客房(特大床) 
    入住了2晚(2018年9月)

    Exceptional”

    Amazing stay here.Beyond words.Literally lift up the standard of hotel i am staying.Right from ur lobby till ur room stop service from guests was amazing.The managers in black suit was friendly and smiling.The breakfast area staffs was always smiling and approachable.They treat us with so much warmth.Always greeting with a signature style.Banyan is truly incredible.I will revisit again. our room was 5511 during our stay from 1sept till 3rd sept.Id like to personally thanked the guy who checked us in.i had forgotten his name.He is incredibly humble.We were tired from airport and he gets us seated and prepare a drink and does everything at our comfort.Amazing amazing banyan.Location was awesome and spotlessly clean.😍😍😍😍

    点评日期: 2018年9月5日

    Dear Mohammad, Thank you for taking the time to write this excellent review on your recent visit to our newly opened Banyan Tree property. We were delighted to read your positive comments on our rooms as well as our friendly associates especially Afif, who has assisted you upon arrival. We will definitely share your kind sentiments with him and with the rest of the team. Our location is one of our greatest assets and we are indeed blessed to be located at such a stunning part of Kuala Lumpur. We are honored to earn your compliments Mohammad. Thank you again for your review and we would be delighted to serve you and your family once again to our urban resort in the near future. Best Regards, Anders General Manager

    回复日期:2018年9月18日
    吉隆坡悦榕庄酒店
    9.6
    惊艳了
    Kenneth(来自菲律宾)
    独行侠
    Signature Banyan Retreat客房(特大床) 
    入住了1晚(2018年8月)

    Superb”

    Stayed here for one night as I needed time to chill & see the Petronas Towers’ great view from afar. The staff were courteous, alert, & always ready to help. They let me check-in at 12nn (standard check-in time is at 3pm). The room was so spacious, it has a bathtub with a view of the city, the rain shower was awesome (it has 4 different features to use), the vanity mirror in the bathroom was humongous, the toilet seat is automatic — it opens/closes on its own, it has automatic bidet (not sure what it’s called), and dryer. They serve their signature essential oils scent between 6pm-9pm, however, I didn’t have the chance to experience it because they did not serve it (maybe I was outside when they went to my room). Gym was small — it has 2 treadmills, & few lifting machines. Infinity pool at the 53rd floor has a great view of Petronas Breakfast was okay, it was delicious. They serve Malaysian food & some western food. To sum it up, it was memorable.

    点评日期: 2018年8月30日

    Dear Kenneth, Thank you for choosing the Banyan Tree Kuala Lumpur during your recent visit and for taking the time to share such wonderful comments. We are happy to read that you enjoyed your Banyan Tree experience and hearing that the service from our associates, the rooms, the rain shower as well as the facilities were up to your expectation, which we take great pride in. We are also grateful for the time you took out of your day to recognize our friendly associates. Thank you once again and I will be sure to pass your comments along to our entire team. Best Regards, Anders, General Manager

    回复日期:2018年9月13日
    吉隆坡悦榕庄酒店
    9.2
    惊艳了
    Alvin(来自印度尼西亚)
    好友组队
    Signature Banyan Retreat客房(双床) 
    入住了1晚(2018年8月)

    New modern design hotel in the heart of KL... one of the best choice in KL”

    Design is very new... love the minimalist design... located on high floor 53-58 floor... Very nice view from the room... Location is great, just steps away from Pavilion and Bukit Bintang... The level of service is good, but doesnt impress me so much... hope they can improve on it... All in all, one of the best hotel choice in KL..

    点评日期: 2018年8月19日

    Dear Alvin, Thank you for outlining your experiences on your previous visit at our newest Banyan Tree Resort. Your feedback and that of all our guests, especially at this crucial time for us, is vital to continuously improve on our offerings. We would like to apologise for certain lapses in quality from our side and I can assure you that we are continuously retraining our associates and improving our hardware to prevent reoccurrences. We are hopeful you will accept our apologies and hope that we have a second chance to show you what our true hospitality experience would be like. Best Regards, Anders, General Manager

    回复日期:2018年9月3日
    吉隆坡悦榕庄酒店
    1234
    这家酒店住宿好热门,不容错过!

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