Dear Eurídice, Thank you so much for this wonderful review! We are delighted to know that you had such a delightful stay at Belaroïa and that the warmth and helpfulness of our team made your experience even more enjoyable. Hearing that you are already looking forward to returning is the greatest compliment we could receive. We will be delighted to welcome you back to Montpellier for another memorable stay! Sofia – Belaroïa Hotel

Dear Guest, Thank you for taking the time to share such detailed feedback following your stay. We are pleased to see that several aspects of your experience were positive, particularly our prime location, the comfort of the bed, the quality and variety of our breakfast, as well as the bathroom and shower. These are all elements to which we attach great importance. Regarding the air conditioning, we are glad that our team was able to react and offer you an alternative room during your stay. We regret, however, that the intervention itself did not meet your expectations. Our teams always aim to resolve technical issues as quickly as possible while ensuring our guests’ comfort. We have also taken note of your comments concerning the general condition of certain areas and furnishings. Maintaining a high standard throughout the property is an ongoing priority for us, and your observations have been shared with the relevant teams. As for the welcome you received, we are sorry that you d

Dear Mantas, Thank you for taking the time to share your feedback. We are pleased to know that you appreciated the spaciousness and equipment of your room. Regarding the absence of a refrigerator, this is a deliberate choice at Belaroïa, allowing us to offer a more streamlined and sustainable room experience. Guests can instead enjoy refreshments at our Nectar Cocktail Club, our bar and terrace, or through room service. We are sorry that our breakfast selection did not fully meet your expectations. We offer a varied buffet with both sweet and savoury options, including fresh and local products, and your comments regarding the hot dishes and pastries have been shared with our breakfast team for consideration. We hope to have the pleasure of welcoming you back to Belaroïa and providing you with an even more enjoyable experience. Sofia – Belaroïa Hotel

Dear Amy, Thank you for sharing your feedback. We are pleased that you appreciated the decoration and overall comfort of your room. Regarding the amenities, our suites are equipped with a coffee machine, while our Nectar Cocktail Club and room service offer a wider selection of drinks. Belaroïa has deliberately chosen not to provide mini fridges in the rooms as part of our more sustainable approach. As for the slippers, they are available upon request at reception, allowing us to limit unnecessary consumption as part of our environmental commitment. Our reception is available 24/7 and our team is always happy to assist with any request during your stay. We hope to have the pleasure of welcoming you back and allowing you to enjoy the full Belaroïa experience. Sofia – Belaroïa Hotel

Dear Vincente, Thank you very much for this wonderful feedback! We are delighted that you appreciated our ideal location, right next to Saint-Roch train station and within a pleasant walk of Montpellier’s city centre. We are also thrilled that the professionalism of our team, the cleanliness of your room, and our restaurant and bar facilities contributed to such an enjoyable stay. Creating a comfortable and welcoming experience from arrival to departure is what we strive for every day. We hope to have the pleasure of welcoming you back to Belaroïa on your next visit to Montpellier! Sofia – Belaroïa Hotel