Thank you. We hope that you will visit our paradise again.
Charming Cabins + Highly Incompetent Staff ”
Close to Nature, Adventure
HIT: Charming cabins, carefully-planned landscape, enticing adventure atractions
MISS: Highly incompetent and inexperienced staff.
I was the only guest in the property and they forgot to turn on my cabin's water source. I was in the shower stall, ready to take a shower and there was not a single drop! I had to get dress and hike all the way down to reception and ask them to turn on the water.
Upon check-out, I just surrendered my keys and they just gave me a weird stare. I forgot I have an unsettled lunch bill and they forgot to bring that up upon check out so one staff chased me on the way out.
Some staff were privy of my status as "solo traveller" and it was annoying.