Booked 2 nights and after looking around we decided to stay for 2 nights more. This hotel is VERY clean and tidy, staff is very friendly and helpful. You can tell from everything around you that this hotel has an owner that really cares. We have no complaints other than the fact that you should be prepared to walk for 10 minutes to get to the beach, unless you rent a scooter, which you can also do at the hotel. We would absolutely stay here again. An owner like this deserves success.
Clean, comfortable, modern hotel. Excellent staff - very friendly and helpful. Nice pool. Very quiet area with easy walk to the main attractions. Wish it was a bit closer to the beach, but otherwise great place to stay. Good value for your money.
Best hotel we have stayed in in Thailand so far! The main guy on reception is the loveliest man, he always goes the extra mile for you. The pool area and hotel room is very modern and clean, only complaint is room doesn’t get cleaned daily. Bottles of water in room everyday. Beautiful hotel.
super moder hotel with awesome infinity pool”
The location was good I could reach the town, beach, beach bars, restaurants, shops and massage studios within 15 mins by foot. The interior is awesome- by far the most beautiful room I've stayed in Thailand. The pool is also super nice, clean and big and it has sparkling lights at night. The staff was super friendly and helpful. The breakfast was tasty but you're not having a buffet, you can choose every morning between 5 meals - which wasn't enough for me most of the time. I would definitely come back and really enjoyed my stay!
Min Min on reception was great, helped me out with the bike after an accident and allowed me to use the hotel phone to make arrangements. Pool area is great and also a pool table at the back. Overall a great stay and would definitely come back!
We did enjoy our stay there, spotless room, new furniture and amazing pool. Staff were so friendly as well. The only disadvantage of this hotel would be that is 10-15 min waking from the beach. I would recommend if 100%
Thank you so much for review compliments room, facilities and kind words towards our customer service. We appreciate your feedback. You comments very valued. Even though, we don't got 100% of review ratings but I can see that you are love our hotel. You are quite right about the distances from /to Sairee Beach, it take time approximate 10-15 minutes by walking.
Thank you once again for your review and we look forward to seeing you here again soonest. Best regards, VirojR.
Perfect Hotel! Helpful Staff & only opened since January 2018. ”
We were worried about the location of this hotel but it wasn't an issue at all. An enjoyable 10 min walk to the main Street of sairee beach. Restuarants, shops, ATMs and hostels along the walk. There's also a gym and a CrossFit gym both next to the hotel. The hotel is so clean and the staff are amazing! One evening we were walking back to the hotel and one of the staff members recognised us and the 2 of us hopped on the scooter with him. The room is spotless and the pool area was perfect! The pool and another block of rooms only opened 1st January 2018 so everything is really new. We rented a scooter for 24 hrs for 200 baht. 3000 deposit or passport for the scooter also. I gave my passport and it's held in a safe. They don't charge for scratches just big damage the receptionist said. Thankfully we had no issues they didn't even check the bike when we returned. We ended up adding an extra night. Koh Tao is amazing!!
Worst experience ever”
We booked a room here for 4 nights with a fan. There was a black out and we had to spend our first night in a 40 degree hotel no fa'. We said nothing and thought it would be fixed the next day. We came back from the beach and we thought it would be fixed by now since all the other hotels and restaurants were having electricity. Nope, another night without cooling down. And no wifi. The third day we came back from the beach and we hoped it would be fixed but it wasn't. We then started to complain since they 1) didn't even bother to inform the guests or try to do anything about it. There were a thousand things they could've done done like give a free drink, breakfast,.. But they just ignored it and waited for the guests to complain. We then demanded airco for the last night and if we booked 2 more nights as well. They laughed at us and wanted us to make a deal that included paying more than before. Worst experience ever. They wanted to charge money for a dirty towel because we used it.
Very good I recommand”
Very nice place with a good personnel inside !
MODERN CLEAN & QUITE HOTEL ”
CLEANLINESS LOCATION STAFF
Stayed there for two nights, the hotel is so clean and quite. Located about 1 km from Sairee beach.
The rooms are equipped with Kitchenette with medium size fridge, microwave and kettle. Toilet is clean, cold and hot water, but water pressure not steady.
The staff are very friendly and helpful must mention receptionist (Poe) he was so cooperative and fulfilling his duty.
I would strongly recommend this hotel.
Amazing staff, very comfortable stay!”
Staff, location, cleanliness.
Love this hotel! Peaceful location, only 10 min stroll from Sairee Junction but many dining options closer if you don't feel like the walk. Great coffee at Coffee 9 only 2 mins walk away and they also have a small supermarket which is handy. Walk to Roctopus Diving was only 5 mins so super convenient for us. Highly recommended dive operator if you want to dive. Sol, the onsite manager at Chaantalay is awesome, so friendly and helpful, can not say enough great things about him. We extended our stay twice and will definitely be back!
a great place to chill”
blissfully quiet and clean
Chaantalay Hotel is away from the hustle and bustle of Sairee Beach but close enough to walk down for meals, chill out at a bar etc. I was there during the Koh Tao Festival so being slightly away from the central area was a bliss especially when I need to wake up early for a dive tmr! Dive center Roctopus is just along the way (5mins) to town so it is a plus to be able to reach there with ease. The staff is amazing too. He brought me down to the festival and also to the jetty on his bike :). The room is clean, airconditioned and big. There is a microwave, fridge and some plates and bowls for use.
clean rooms but quite unfriendly environment”
We liked the spacious and clean rooms, but things for convenience were missing, e.g. a possibility to dry wet towels/swim suits in the rooms, and there was no lights next to the bed. Some staff members were not very attentive, seemed to us as they were on holidays, too. The rooms are very noisy and you can hear every word/sound from your neighbors. The swimming pool was very nice, though!
This hotel was so nice! We stayed for two nights but we wish we stayed for longer! The staff were so kind and helpful, they helped us book our transfer to our next location and they even dropped us off at the pier for free! The pool and the restaurant are so cool and clean, great place to chil out! The location is pretty good, it was like a 10 minute walk downhill to the beach which was easy, it was just a bit of a struggle walking home at night when it was dark as there are no paths, but it didn’t feel dangerous. I would definitely recommend this hotel!! Thank you for a great stay
There was building work being carried out on site and the noise started at 8 til after 5. Check out was the earliest I’ve seen yet and you had to check out at 10am. The showers were cold. The fan in the room didn’t work. Overall the staff were lovely and the guy at reception was very helpful. The hotel was clean, the rooms were spotless and the Very very modern. There was a lovely pool but the construction Was being carried out right Beside it.The hotel will be fab when it is fully completed and I could see the potential there for sure. However I would check to make sure the construction work is finished before booking and perhaps then I would recommend staying to a friend.
Thank you for you choosing Chaantalay Hotel as your destination of vacation in Ko Tao and taking your time submitting us a review on Agoda’s website.
About the site construction that you have highlighted, please be informed you that our team was carefully about the noises and make sure that it will not much effected to our guests. Right now, the parking construction that located in front of hotel, will be completed by mid of May, 2018. For swimming pool bar is completed and ready for service to our valued guests.
About hotel room facilities that you have highlighted, our management team has improved it.
Lastly, we would like to thank you that you impressive about property modern designed and our lovely staff team member. Hope to welcome you back here again in your next trip to Ko Tao.
Best regards, Viroj R.