reasonable price and very friendly and helpful frontdesk + bellmen
hostile stuff, especially the housekeeping supervisor,who should need some more training; staff thought they have the legitimate curiosity and power to keep an eye on the hotel guest. It was very weird experience!
The food in the bar was not clean which left me a great stomach problem; Waiters in the cafe (for the breakfast) tended to think they were the boss and the guests were the servants. It was so difficult to get a cup of tea that you had to get it yourself. Once you tried to take photos in the garden, several staff would either intervene to say no or report someone else to stop you! It was a very disturbing experience to stay in this hotel. I will never come back.
When at the time on checkin i approached the reception the staff simply told me that they dont have a booking and after some time they said that they have a recieved the booking from GTA and for checkin i need to be a US citizen...After some time they charged me Rs.2000/- extra and let me checkin.
Now i would request you to please get me the refund of this Rs.2000/- in my account.
Ok I can stay again
Very rude and not courteous enough to even check-in with smile. !!
Every time we requested something ie Ice cubes, plates for a take away, it was all deemed as chargeable. Wifi was included as standard, but on arrival it was claimed to be chargeable. The pool was full of pigeon poo. The steam room and sauna was under construction, The gym smelt damp and horrible. The doorman failed to open and close the door for us except on check out at which point he was all smiles and pleasant, expecting a tip no doubt. Needless to say would NOT recommend this hotel.
NICE HOTEL , GOOD AMBIENCE
Hotel does not look like in the picture ad.”
No big deal hotel.
We have stayed at this hotel in past, it time for redecoorating the place.”
A nice clean hotel. ”
Very clean and not too far from metro. If you do not expect the "western" 4 stars hotel it is absolutely an ok choice.
Front office staff were not eye contacted while serving to the customer .their answers were straight& rude .i have been stayed here for couple occasions.it wasn't bad .compliments must given to their Indian food which was really good.
How ever this as hotel was busy and my client managed to book three night as individual booking at time in a day.
I have requested one large bed but the front manager was simply denied rather that trying to be helpful.aslo regarding wifi which chargeable. Allows on one device at a time .as business booking you can see how unprofessional.even when request wifi front office staff were not enough informative about service.bath room is full little bug kind flies.Also there Avery sting bad smell from bathtub and sink drain holeswher these little flies come from.very disappointed as I have to changer and I haven't been informed in advance .while I was going out morning fora meeting the manager said that you have change the room and ask me to pack my bags.
basic and important requests not being respected and delivered”
Requested non smoking room- but given smoking room
Only 1 device was allowed to be on wifi- not realistic for today business travelers - should be at least 2 - phone & laptop
Very thin wall - very noisy even after mid night early morning (5am) when complained to the front desk of the loud music and screaming @2am, they didn't do anything to resolve the issue. Very disappointed.
Everything from start went downhill. Wrong style of room provided,staff were not professional,room were dirty,basic amenities were missing from the room such as dental kit or shampoo. Non courteous reception, don't waste your time here.
Loved the food and staff!
Excellent for the price. Only down fall is no free wifi. Wifi is very pricy and doesn't work well. Free wifi would make this hotel perfect. Exceptional service.
Above rating is enough to understand the quality of services. It's enough and more.