Everything at this resort is perfect except that house keeping taking long long time to make a service for you
we accept delay of 30 m for the service but I called 3 times in 2 hours because the TV Remote was not working
Not worth for the money”
1. At Golden Tulip Dana Bay, you will NOT get any free WiFi even in the common area.You can only get this free WiFi if you have Gmail/Twitter account. At Dana Bay villas, there is NO WIFI / THERE is NO INTERNET EVEN IF YOU HAVE GOOGLE ACCOUNT.
2. For a 4 person villa, kitchen has 1 glass, 2 teacups, 5 plates, 3 spoons, 4 knives. No forks/no cutting knives. Very poor quality kitchen utensils.
3. Bathrooms towels were not supplied for a 4 person beach trip
4. The bathroom has a very bad smell (when complained, they just sprayed the air freshener, ha ha ha
5. No foot rugs in the bathroom
6. On Saturday, in the Marina (evening) they were out of water scooters / no hower board scooter/cycles (they were not charged and they had no extra batteries in spare for the customers).
7. We waited for 30-45 min for the Golf carts/club carts. They were not available/incharge had no clue about the return time for the cart.
8. No SPA in ladies "SPA" (closed- long time)
9. No towel in the pool area
Spring Break at Golden Tulip Dana Bay”
The location is very good, outside the city noise. The 3 swimming pools (males', kids' and females') are clean and safe. The staff are active and friendly.
My booking was for 3 nights and despite the crowdedness at this time of year (spring break) I checked in 5 minutes (literally). Although the beach obviously needs more facilities, like beach chaise longues, it is clean and marvelous. The chalet (Mahar Villa) is very good with a full kitchen with its utensils, and the bedroom is good and comfy.
Haven away from home”
Beach front, spacious chalet, clean environment
My husband and I arrived at Dana Bay Resort reception at 3:45 PM, just in time for the resort's check-in which is at 4 PM. We waited for 3 hours before they checked us in (the only issue we had). We stayed in the upper floor of the Mahar chalet that was enormous for 2 people. It was clean, comfortable, and beyond what we expected. Nothing special with the breakfast buffet. Pool was clean, water activities available for a fee, fast housekeeping service, fast check-out. Overall, we enjoyed the resort and we'll make sure to stay longer next time.
very old resort and very low value for money”
nothing is good except beach is near.
we stayed in mahar villa, 2-bedroom apartment. very old rooms. sofas are dirty & stained. location outside villa is very dirty. may be constructed 25 years back. needs immediate renovation. the price per night is very expensive compare to the standard of apartment and facilities available. i don't think it is conforming any star hotel standard & 5 star is very far.
The pool was very clean
Good variety in the breakfast
Staff were very cooperative
The problem is no wifi.but overall its a lot better than the previous year
Terrible Place & Staff”
The place is terrible & the staff is the most rude you could imagine. You could have a better services in (jail) than them. Prices is too high & recreation is far away from your chalets. Restutant take our money where we vouchers is in the room & they wouldn't return our cash. If you would like to have the feeling of presener in jail which is guarded by a group of thieves, go there.
I don't recommend it to street dogs even & I will never go their.
Needs for improvement ”
The first two hours after my check in was spent on Air condition maintenance. After many calls, they came and fix AC. Then, There was a smell at villa. Room service didn’t respond. I had to purchase a perfume and the issue finished. You always need to check the room before you check in to overcome this problem. Villa had excellent sea overview. My kids enjoyed it until the sunset. After sunset, The place was frightening. All lights are defective and not working. You will not be able to enjoy any moment until sunrise. The kids caused some spells at the floor. I requested room service to come but they said rooms are being cleaned in 24 hrs. basis and they will not come. We had to the cleaning by ourselves. Next day morning, I requested room service to bring some paid breakfast. It was below expectations( Cold, not as described at menu, very high price for only omelette, took around an hour to deliver, etc..). we enjoyed sea view at morning and that was a (+) for our stay. We were requested to leave at 13:00 as per the hotel regulations despite of the two hours spent for maintenance after our check in. due to this I gave this low ratings. For customer you need to know that they are two types for reservation. Golden Tulip & Dana beach. They are different. Dana beach is better than golden tulip since it is more close to the sea beach.
Weekend in Golden Tulip Dana bay”
The size of the villa was ok - the swimming pool - the restaurant staff are ok
I've booked my stay on the same day via Agoda.com I was in bad need for some relaxation but when I arrived to the hotel, they have told me that your villa is not ready we shall prepare it within 30 minutes.
I waited for more than 90 minutes to get ready after 3 calls to the reception the I drove my car to them to get it ready.
One of the ACs wasn't working and the TV wasn't working too.
Getting an answer from the reception is like a dream.
The female spa is dirty
Not nice stay
No cleaning everyday
The Breakfast same for 2 days
The furniture is very old and broken.
Very very very old villa”
Old building, old and broken furniture, dirty toilets, no privacy, not similar the specifications as mentioned in the booking website, limited visitors are allowed, poor breakfast.
fantastic experience , Good kids activities ,
Friendly and kindly staff , i''ll visit it again and recommend to visit and stay for long days
The place is very nice for weekend and family gathering.
very good resort”
the room near the sea -
the service was terrible
they werent friendly at all!!!