+ Wall has holes
+ Bathroom not clean
+ Carpet not clean
+ Equipment generally do not work
+ Electric Outlet generally do not work
Apart from convenient location, facility is poor
price, place, wifi
The hotel service's very common”
Condition of hotel and service are very common.
Bad location and bad service”
Nothing to say
Service is really bad, and location is not good. Furniture is old. Nothing to say here!
i was staying for two days..
the room fee was really cheap, so i like it
but the noise from motorbike was irritating..
except this, i think the hotel is quite good for the one who want to save his or her money :)
Not so nice hotel to stay”
friendly staff is the only selling point.
No recommendation can be given to anyone unless you have no options
Good Location to see Ha Noi's back streets and rats!!!
I was given a shonky dbl room where I could see moulds and not enough lights due to old fittings and dying bulbs despite I booked for twin room.
On my request they gave me twin room which was bit better than the first one. But I could still see moulds and mildew in every corner of the room.,
The Towels were absolutely astonishin;y old and the color was not white if you know what I mean.
I saw two rats running around the restaurant wildly. Plus the hotel's wooden floor and doors are good making unwanted noise 24hours. The hotel is certainly no-go zone. But the hotel staff was kind as others.
Good business class hotel”
Pleasing & helpful front desk, Clean and good rooms; good Spa facility
Not so pleasent entrence to Hotel; same items for breakfat for all the three days. No chnage and stale
Good room, business hotel but needs improvement in the basket menu. It was same for three days without much choice and bit stale.
Great location and reasonable breakfast”
Walking distance to the Exhibition Hall. Reasonable breakfast for Asians.
Language is the main problem in Vietnam for foreigners but the hotel staffs are quite helpful. I was always worried about the water supply while taking bath. It happened once there was no water supply in the morning hours. I was told that it is a common problem in Hanoi city. Breakfast is reasonable for Asians. Internat access is available for free in room. Overall is satifactory.
Super Quitely Hotel”
Lift bad smell
Lift was not good smell, people smoke in lift. Difficult to find dinner after 20:00 PM, I must go to find restorant by Taxi. But you can order food and dinner in room if you are order before. Also crowded traffice jammed. I just stay in Hotel at night and see television cable.
Quitely Hotel and free fast internet”
Rest Hotel when you need quite for focus
Location was very far from shopping center
It great I can access internet 24 Hours free with high speed wireless connection. Rate include breakfast and I get comb, toot brush, shampoo. It great because you will get welcome water drin(compliment). Air conditioner was working good, TV cabel. Refrigerator and telephone conection. Btw, some lamp can't ON an some elctrical conectin looks damage. Massage place wasn't good standard and dirty.
Value for money”
Value for money including free internet and breakfast
It is good to have free internet, which can operate without stress. Besides this, in general, the hotel is old. The staff is very helpful.The breakfast is served by ordering from the menu (not buffet style). I didn't see many guests staying in the hotel, so, in general, it was quiet. The room is spacious with the bath tub in the bathroom. You can get taxi anytime by asking the front desk to call.
Ordinary and not in the center”
Too distant from the center.
Had been warned by other reviewers that this hotel is not in a very good location nor has particular charm. And this is what it turned up to be. Had one dinner there which was fine but the dining room itself lacks refinement.
Staff was pleasant.
Booked into this hotel because others were full and would not stay there more than one night and only due to lack of better alternatives.
Rich and hot enough water from shower.
Very old looking building.
Nothing around hotel.
cheap but location is far from bar/restaurant area. There is Chinese restaurant next of building but nothing other. good access to National Convention center (around 15min by taxi) but I recommend to choose some hotel around Tran Nhan Tong Street.
Ok for a night or two”
Has a restaurant with good meals.
Away from the Old Quarter area.
This wasn't the area we were expecting but it was still okay. It is a decent walk to the Old Quarter, but take something to cover your face as the pollution from motorbikes is pretty bad. The street outside doesn't have a footpath and is pretty busy. Good if you want to experience a bit more!
Heritage Hotel - Hanoi...”
Fair Price. Clean. Housekeeping makes the room daily & in a timely manner. Quick response staff. A lot of TV channels.
Need refurbishment. For example: door lock a little bit difficult to open.
While you are stay in Hanoi, stay in Heritage and their price is good choice if you are only staying to work or traveling and need a good rest at night.