Great experience overall, including and very helpful and friendly staff at every station in the hotel.
nice hotel but very expensive”
locattion, confort, staff
Hotel is nice but very expensive, location was good for us as very close to our office...
Attentive staff, but more work needs to be done”
Excellent Service, Great Breakfast, Knowledgeable Concierge
There are things I appreciate about Hilton Sao Paulo, especially the staff. They were very attentive and were definitely amongst the most hospitable staff yet. The breakfast menu was great, and I love how there are some menu items that changes daily! A big plus over other hotels. But aside from that, there are little other things to praise.
For a 5-star hotel, it is regrettable that there was no complimentary water in the room, not even a bottle; internet is charged at quite a high rate - the highest I've paid in Sao Paulo thus far; the room didn't come with bedroom slippers - I had to ask for one. To me these are some of the basics that other 4 to 5 star hotels provide, aside from the excellent staff, I don't find myself having much reason to stay here again for my next trip.
Einrichtung, Freundlichkeit der Mitarbeiter, Sauberkeit