Please note that the hotel offers transfer from/to Queen Alia Airport. Guests are kindly requested to inform the property in advance if they wish to make use of this service. Additional charges apply. Contact details can be found on the booking confirmation.
Please note that swimming pool is seasonal during summer from May until September.
This hotel only cares about money . I arrived at 2:05 p.m. and the receptionist ( Anwar ) told me my room wasn't ready but she can upgrade it and give me a better room for 25 dinars more and when I refused she made me wait a whole hour before giving me an old dilapidated room where I had to call maintenance to fix the refrigerator and the air-conditioning . As further punishment for refusing to pay more I was charged a 50 dinar deposit ( which they returned when I checked out ) and started sending me rude notices in broken English reminding me to leave the room before 12:00 p.m. on my checkout date . A classless and poorly managed hotel that doesn't care about the guest but only how much he spends .
Employee are horrible ”
When I went to the hotel for my reservation they tried to charge me again. While I paid through agoda app. I took a room for 2 adult and 1 guest they tried to charge more. Also when I went to their club they refused the 2nd adult to enter the club while the reservation for 2 adult and they wanted to charge me 25JD to enter the club. I thought that this hotel is the best I can find but I will never go back there again and I will never use agoda again since it’s look like that hotels does not recognize your payment and try to charge again in the hotel.
Raneen in reception made my stay amazing:)
A convenient business hotel”
Comfortable, convenient and quiet
New crew in the check in desk improved dramatically the service quality. Rooms have the great comfortable beds and the hotel is clean.
Room, Tidiness and Internet
Front Office was excellent but had minimal communication issues especially in English. Breakfast at the Senate restaurant was average. It was lacking fresh fruits and vegetables and the menu was repeated on all the days that I stayed. The al carte menu in the same restaurant for Lunch and Dinner was absolute crap with no choices. The worst of all was the house keeping staff who failed to understand bare minimum English. Water and towels is the only words they know very well which they provided without any "communication" issues.
room service, location, food
it is nice for business stay or related things.
it was nice stay”
location clean service
it was nice stay
very good hotel , like”
location , clean , comfortable
three days to shop n hop n rest”
ease of access, close rooms to reach via lift..just next, nice view
Stay was good prompt room service good bed n bath wardrobe non intrusive staff good tourism information and transport cares taken care ofby the concierge and comfortable ride provided
Short stay (24hours only) - ”
easy in easy out
History and Comfort .. Great and Affordable”
The professional Staff, the cleanliness, food was great
I thoroughly enjoyed my stay here. I was very busy during the day, and this was a peaceful place to return to after work.
nothing good since the stuff mood can judge
i stay two night, the first night was nice but the second night the front disk refused to let my visitors to get in, where the first night allowed visitors to get in. their system in not clear and it depend on the mood of the stuff.
highrise building, good view, attentive and cooperative staff
good and comfortable, cordial staff, consumables in the bathroom are good quality(Soap, shampoo)
location , view , parking
it was bad stay coz hotel is not up to 5 star standard , service is very bad specially for room service and house keeping , staff are lazy and not performing well due to its bad management , I think price should be compared with 3 star hotels
it was nice the stuf and front disc is so friendly”
freindly stuf and disco
it was nice but the bed and towels are over used and high charge for the internet
excellent hotel in all aspects”
over all perfect
it was comfortable and pleasant stay I would recommend it to every one .
Lovely hotel and service with a smile”
Location is great
Lovely hotel and service with a smile & Great location
Lovely hotel with excellent service and friendly”
ToTaly awesome, only one downside there are no
Meter taxis outside the hotel , the taxis avail
Are rather expensive
Good hotel ”
Great staff, good rooms
Location is difficult to reach! Staff were good, I had business meetings in the hotel the lobby coffee shop was ok but service was limited to only smoking part of it! I was trying to convince the lady to serve us in the non smoking area with no luck!
Had a nice time ”
Although it was for 1 night but i loved staying at the Holiday inn. The reception staff needs to learn how to smile more often but overall, it was a nice experience.
Rooms are a bit small for standard but nice overall.