As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodation plus service). Permit must be shown upon arrival.
This tax is not automatically calculated in the total cost of the reservation.
Please note that the airport shuttle service is upon arrangement.
Please note that additional guests will need to pay an additional surcharge. The hotel will charge the guests credit card or deposit if there is an additional guest.
来自 6 份点评
Not a 5 * hotel. Check your final bill carefully!”
Despite the rather grand common areas, the hotel is 3* at best. The hotel seems to be cutting corners. No coffee maker, complimentary water, face tissue paper, clock in the room. Breakfast buffet was disappointing. The same 6 or so "hot" dishes every single morning, and they were always cold and not very good. No croissants, only rather tired white bread and previous day dinner rolls. Fruit was nice though. There good points: hot water in shower and a powerful hair dryer. Service was very slow in the dining room for the one dinner I had there. Food was not good. Check your bill carefully. The young know-it-all at reception insisted on charging me 19% room tax, even though it was not applicable to me as clearly indicated by my passport entry stamp. Also, an "insurance" levy was tacked on per night, even though I was not asked if I wanted it when I checked in. I would not stay at this hotel again.
Got overcharged... but is ok
Quite nice and good location, but not a luxury hotel”
The official 5* rating may be ok by colombian standards, but by international ones, it is rather a 4*. On the plus side: the location in upscale El Poblado is very good, rooms are spacious and clean. But there is often not enough personnel around, eg too few bellboys, we've not seen a concierge once in 3 days, and the breakfast buffet is quite poor (and the staff serving there is not that great). If you consider this place to be a 4* hotel, then the room rate is still acceptable but not that great anymore.
luxurious, relaxing, location
Everything was fantastic and the price was great for what we got. Only negative: I had to reactivate my room-key card about eight times (no joke). Everything else was great.