Upkeep and maintain the cleanliness of the hotel rooms”
I have been staying in the hotel quite frequent and I have to due to its location to Sarawak General Hospital is just walking distance. What disappointed me was the cleanliness of the room (dusty and surrounded with spider webs and ants), bathroom (wall tiles stain), linen especially duvet cover stained and smell. Please do upkeep the hotel rooms despite the fact that the high demand of the rooms due to it is the nearest hotel to the hospital.
TV not functioning”
TV was not functioning through out the stay. Technician did come but not able to solve the problem. They just shut off the TV.
this is the worst hotel i have ever stayed in my life.
i would prefer to stay in my car if i have known this poor hotel in advance.
no drinking water, no coffee / tea bags provided, no remote control device for TV.
anyway, i am very disappointed about this hotel in my trip to kuching.
Ideal location for visitation to General Hospital.
1) The bathroom and toilet in the room quite run down and dirty stain
2) Cobwebs on the ceiling
3) Air conditioner not cold enough even though is 16 degree (preset)
4) One of the night shift counter guy was not very helpful and friendly
5) Very unique location because it is located just walking distance to general hospital
It is very near to sarawak general hospital and there is a foodcourt at ground floor.