good hotel, long expensive taxi ride from airport”
This is a good hotel, a great breakfast, beautiful views of the harbour etc. but if you arrive after 10 the train doesn't run any more and it is an expensive taxi ride from the airport. That was our only complaint, otherwise the hotel is fine.
The shuttle to station was good but the morning shuttle to airport and night arrival shuttle too few”
Got shuttle from station but not useful since my arrival is 10pm
Airport shuttle is definitely not sufficient
Good Location ”
Hotel provide transportation to Train Station.28 min by train to KIX and 25 min to Namba.
Unfriendly staff at check in”
this is a transit type of hotel that cater to big tour groups and airline staffs , there really isn't much customer service since most of their clientele were either knows the drill ( airline staffs ) or already taken care of by their own paid tour guide. If you are individual travelers, you are out of luck .
Lobby, Airport Transfer, Train station transfer
Fair. But take note that if you're planing to book to this hotel, there is a free shuttle service from KIX airport to the hotel. The name of the hotel is Kirara Resort, not Sunroute Kanku. You don't want to be waiting for a bus that has the name "Kanku", but rather "kirara resort". Wait for it at Station S-12.
easy access to the station and good location.”
any shuttle bus to the station and airport,cheaper price and comfort hotel.
if i will come back again in osaka for holiday with my family, we stay at the hotel Sanroute Kanku.
clean, good service, near to mall”
room large, service nice breakfast nice
Small hotel ”
Have free shuttle to the airport
Small hotel and quite a distance away from the train station although there is a free shuttle from station to hotel but not very convenient and if u miss the train have to wait for an hour or so
Hotel average, staff friendly. Only there 1 night.”
I had emailed Agoda under special requests re airport transfer, had received no reply. A Japanese friend rang and emailed me to say that the last pick up was 21.45. My plane arrived 21.25 so was unable to use the service. This information was not available on booking, if I had known I would have choosen another hotel. I had to find my own way via train and taxi.
Decent hotel, but some problems”
About 20 minutes from the airport by bus, shuttles between the airport and hotel are provided for free
we stayed in a semi-double room, and the room size was okay. the problem we had was with the air-conditioning though. it only blew hot air (this was early april, so the weather was on the chillier side), but in a few minutes, the room was uncomfortably hot. and there was no way we could control the temperature! the only choice we had was to open the windows and tolerate the noise of the traffic from the nearby highway. it would've been good if the hotel staff had warned us about this - we wouldn't have turned on the aircon at all.
the hot water pot was small and very dangerous when pouring - not very safe.
When they near the Kansai airport, it was really not close by. The station was actually Izumiotsu and not Izumisano.
Fit to proose hotel”
Shuttle bus is made available to pick up between railway station and hotel
If there are any cost charged ( e.g. add more bed), it would be hight then quote in Agoda.
In the middle of nowhere”
The outlook is nice and the staff is friendly
The room is small, typical Japanese room. However, the price value ratio is not so good. Garden hotel is better.
Really helpful, good english place to stay”
Close to eating houses, not too far from Kansai Airport.
Cheap, but classy place. Cost 8000 Yen in taxi though, so may have blown my Agoda saving on that. Short walk to traditional eating houses which made for great experiance. Staff helpful anf free shuttle back to airport (maybe from too, but I'm not sure) Would stay again.