|最近机场||内塔吉·苏巴斯·钱德拉·鲍斯国际机场 (CCU) - 印度|
Available Time: 9:00 to 18:00 (GMT+8)
无论您是因为出差或度假而造访加尔各答，铂金酒店都会是您的优质之选。 在这里，住客们可轻松前往市区内各大旅游、购物、餐饮地点。 住宿优越的位置能够方便住客前往市区内的热门景点。
铂金酒店的一流设施和优质服务会让客人的入住变得更加愉快。 24小时送餐服务, 每日客房清洁服务, 壁炉, 24小时前台, 无障碍设施仅仅是让住宿脱颖而出的小部分原因。
所有的客房都以舒适度为首要标准，一切设施都以此为目标而提供。 除此之外，住宿的各种娱乐设施一定会让您在住宿期间享受更多乐趣。 铂金酒店地理位置优越，设施优良，各方面均为理想之选。
Spend Rs. 100 for taxi...avoid dirty and crowded New Market area.”
+ Great value for money....you get everything you NEED. Don't expect more than that. + Great restaurants around. + Close to Quest Mall and Park Road. -The Entrance - it is awkward. - Wash room stinks sometimes.
it's very bad hotel,dirty hotel.no facilities, very bad experience in my life.Room & lift is narrow, building outlook is like best but inside is very bad.
Unprofessional Behavior ”
The hotel staffs need serious attention! I stayed lots of hotels around the world but never experience such unprofessionalism like this hotel. They dont know how to greet or talk and hardly gave even a smile to us. Yes, Some of them were helpful but the reception guys never greet or talk to you with a smile.. Looks like they Don't care . If they work with their staff it can be a better hotel. The hotel management should be more professional. The reviews in agoda itself highlight the problem. Despite the cheap price and medium good room they are receiving bad reviews bcz of the environment. Greet your customers, give smile sometimes. Train your staffs. Pros: the rooms are quite big and the hotel is in good location to visit various tourist places in Kolkata.
Homely environment... Nice comfortable...”
Hotel was good.. Nice n comfortable.... Feeling very homely and service was also good..... Thxxx
very bad setup”
i am requesting Agoda to check before publishing any hotel details. a hotel no way a family hotel at all, the hotel situated in a building where 3 more business unit on different floor and hotel is situated on the 4th floor. no proper entry at the hotel. no parking. no staff, manager serves food, no credit card facilities. the room looks great in the picture but in actual very shabby. not at all a family hotel. its good for hostel type traveler. never recommend any family tourist.
Average room with horrible entrance to the hotel”
Hotel location is ok. This hotel is in a 5 storey building,where they converted 1 of the floors into rooms.Entrance to the hotel & other floors are horrible..Real nightmare.Rooms are acceptable.In fair condition.Hotel receptionist not that helpful. Asked his assistant to get us a Uber to airport but refused to so
Room service was very pathetic. No drinking water in room, after several request provided drinking”
We stayed at hotel 3 days and 2 night but in this day no room cleaning attempt of floor washing attempt. Even they did not changed the bathing towel in this 3 days.
Unprofessional staff members”
Location is good.rooms are also very clean.but the quality of service is not upto the mark.staff members are not well trained.service is very slow.overall not recommended.
Staff was very unprofessional.
They are using white bed cover but its very old and washed. Their Tea cup and water glass is very poor in quality and also very old with stain mark.
Fresh rooms need to be improved.
Rooms are ok, staff are helpful but the management is awful ”
At the extreme end of Park Street at the 7 points road, all the main city attraction are nearby but not very close. The rooms are spacious and ok, but could have been better managed. The staff are helpful but the managers are not, charged me extra 500 rupees for 2 hours early check-in, even though many of the rooms were empty and I informed earlier about the early check-in.
The room was relatively clean with a hot shower but the staff were rude and incompetent”
The hotel platinum was such a disappointment that not only did we get a refund for our third night but did not stay for our fourth. On the second day we were told 15-20 minutes for food but waited an hour and when we complained were told "everyone has ordered this morning" We were not informed that the hotel apparently only has one key for each room so it was only of our own finding that we knew to leave our key at reception or else our room would have been LEFT OPEN ALL DAY WITH OUR PASSPORTS INSIDE. Finally when the hotel let a stranger call into our room at 130am and then lied the next day that the caller said it was an emergency did we decide to leave. Incredibly incompetent staff that put two young women traveling alone at risk. Would not reccomend a stay here despite the hot shower.
Overall experience was good.
Could be a LOT better if the service was good”
The location of the hotel is at a prime place. Really good communication around the city with public or rented transport. One of the biggest mall of Kolkata with almost all of the famous-big brand-shops is only a minute walk away. Also some really great food places are nearby, all very classy, clean and serves variety of cuisines. Aliah Restaurant is at the ground floor of the building. Arsalan, Haji shaheb, Zeeshan etc great restaurants are in walking distance. All of these were great except the service of the hotel. The lifts to the hotel is really really old and feels like it's going to break down as soon as you hop in. We stayed for 6 nights and had to request 3-4 times each day to clean up our room, but they still won't come. And after all that, when they do it, they won't even change the used towels or bedsheets. The bedsheets and towels are always stained and stale even if they change it. They gave minimal toiletries in one room and didn't give anything in the other. We had an order for extra bed, which is just a cheap mattress. They don't even bother to give a blanket with it. And everytime we requested them something like a blanket for the extra bed or bedsheet/towel change after even 3 days, they would come up with an excuse that they are either out of stock or out for wash/laundry. One of our room's hot-water system was broken and when we notified them, they just suggested not to use it instead of fixing it or giving some alternate. The location, room decoration are really awesome but the service is Aweful! Not recommended for long time stay, can consider for a very short period of stay, but have to tolerate some bad service.
Pros: It's a very small hotel, but located close to the 7 crossing with lots of good restaurants nearby. Also, Quest Mall is within walking distance. We enjoyed our stay at Platinum. Cons: - No toilet tissue provided - No drinking water in the room - The refrigerator in the room was very very loud - Wires coming out of the electrical kettle connection, which could be dangerous for small children