The service of hotel staff is bad, location is ok but not perfect. ”
the staffs occasionally behaved rude to make me feel that I have been descrimintaed, especially from the ones in reception. Room are clean and comfortable, the location is at the heart of shinjiku, but I would like to stay more closer to isetan shopping mall because I really love shopping, and it was so tired to get lots of staffs back to hotel by walking 10mins. Overall, I think this hotel has drag down the whole service standard in japan.