Property is average however Agoda is misleading client by uploading photo shopped pictures of the property.
Horrible experience, booking moved to a lower grade desert camp without any notice”
Horrible experience! On contacting the number received on the voucher for the exact address, another number was shared with to contact to. The person guided our driver with the driving directions. The camp we were taken to was certainly not the Karni Desert Camp and was rather named Sand Voyages. The Sand Voyages camp owner tried to convince us that there is no such camp as Karni Desert Camp and this is the camp where our 3 tents were booked.
On dialing the contact number on our voucher, the person kept on putting me on hold telling us that he is checking our case. Later on after 15 minutes even he told us saying we have to stay at the same camp.
While the tents we were offered were good and the camp site was OK, it was still different from the photographs promised on the Agoda for Karni Desert Camp, luxury tents. Also comparing the prices, Karni has more price than Sand Voyages. This is utter cheating!!
The package I had booked included desert safari, to which was told we would be e
Agoda site showed deluxe rooms to have air conditioning. There was no air conditioning in the tent. There was open sewer with a bad smell of human waste. Internet booking providers should do some due diligence before putting them on their site. Very disappointing experience. Having said that night entertainment was good. Tents were reasonably clean. Breakfast and dinner were average.
Remote but next to sand dunes and no other camps near by... so you get lot of privacy. Dinner was ok, breakfast was good. Overall good experience.
Call the hotel, so they arrange for your transport to camp or guide to the camp as it is remote.
The name of the Desert camp is Winds Desert Camp (the name Karni is used during Christmas/NewYear) ”
Our auto guy who came to drop us to the desert camp kept on grumbling all through out the way for having booked online. When we arrived at the destination, we were shocked to see the name Winds Desert Camp instead of Karni Desert Camp. And moreover we could not locate sand dunes anywhere close by. The auto fellow also kept on telling us that we have been cheated. I was so upset but felt helpless since the payment was already been made. However the resort staff took us into confidence, calmed us down and took us around the property and showed us the rooms. They also explained us that the desert camps are never on the sand dunes because the tents cannot be tied on a sand dune. They also showed us the sand dunes (though not very huge) which are beside the camp. We later liked the camp a lot. The tents are out of world. The camel safari, Folk music and dance in the late evening, starters served during the folk music, dinner and breakfast was excellent. Brilliant hospitality.