Value for money , great staff , definitely be going back
Great hotel love everything there..”
its right on the beach... value for money definitely.. nice staff... good breakfast with good view..
Good location close proximity to Khaolak centre. Ocean dangerous to swim. restaurant 2 star. ”
Good:- Location & view; Rooms good & cleaned daily; AC, fridge , showers, breakfast, pool fine. Staff friendly. Good Beach bar & restaurant next door. Not good:- except for manager, the reception & most key staff, including main beach restaurant don't speak English; beach restaurant food & service below standard. Internet a problem. Ocean turbulence so swim dangerous, beach ok mid ride. Give Resort 3.5 stars.
Staff are a bit "moment please" but overall ok stay. 25mins to check out "moment please"
An small paradise in Khao Lak”
Beautiful setting among palm trees at the very north end of the beach, quiet and secluded. Clean and nice rooms and excellent housekeeping, the only downsides were the difficult in communicating even in a easy English with the Staff, and the Toilet that insisted in getting blocked even though we never threw any objects in it...I guess was a matter of luck with the room we stayed.
A good 3 stars resort with fantastic service”
We spent 4 nights in January 2017 with our two kids aged 4/5. The room was big but with facilities that I would rate as 3 stars. It had a lovely balcony overlooking a pond which was lovely. The bathroom was very disappointing with low water pressure and water that were leaking on the floor forcing us to use towels to stop them... also during our stay our bed linen was not changed. the resort itself had plenty of very manicured gardens and lush greenery. Outside our room we spotted a huge lizard which felt like we were in a jungle which we loved. the breakfast was pretty poor in my view. fresh fruit and freshly made omlette but I didn't find the choice appealing. there are two swimming pools and a restaurant which we didn't like. during our stay the vast majority of the guests were retired Germans which meant the atmosphere was very quiet. Along the coast there is a lovely restaurant on the beach which we liked but the best meal we experienced during our stay was having lunch at the Moracea which is about 3 mins walk along the coast. The food there was proper 5 stars. We didn't stay at the Moracea in the first place because it was triple the amount as in Palm Beach and we didn't think it was justified...
Great place to stay and not break the bank”
First off, in general Khao Lak as a place is awesome. So chilled but with stuff to do and good local amenities. As for the Palm Beach Resort, it is a good hotel with friendly staff, lovely landscape setting and you can fall right onto a gorgeous beach. It's within walking s
distance to a few restaurants if you want to explore outside the resort and a little more walking will get you onto the main street with shops etc. They provide complimentary water in the room and even some fruit when you arrive. We ate dinner here twice, once room service (excellent prices) and once in their restaurant. My husband with attest that their spring rolls are the best. Breakfast is good. The bathroom was a little outdated but it functioned and was clean. I think the only let down was the bed sheets didn't always look very clean, even when they'd just been changed. Nothing horrific. Overall a great stay for the price.
We stayed for 2 days in a deluxe room with mountain view. The room was very well cleaned, the bed was very comfortable, but the fridge was making too much noise that we had to unplug it during the night. The air con worked well and was not too loud. The staff is friendly and conversation is possible as they can all speak English. The gym room has no air-con and the equipment is very old. The spa is deserted and not in use anymore and somehow in a demolished stage. The spa room is now served as an emergency shower room for late check-out guest. The resort has no more spa service however they provide massage by the beach at cheap local price. The pool is very small and sometimes murky. The breakfast is very simple and standard. The pool benches are comfortable but the sun umbrellas are old. The location is almost at the end of Khao Lak Beach and there is one small local restaurant which served good and cheap food which is within 5mins walk. The hotel charges 50 baht per pax for shuttle bus to the city. Overall our stay was ok and value for money.
wonderful place, peaceful by the beach”
peaceful - very nice and helpful people - good beach
All personal very kind and generous. Very enthusiastic at great Christmas Party. Great for a calm and relaxing stay. Wonderful breakfast.
No serious problems. If you prefer food without sugar, you have to tell. The usual problem in most hotels: water will not leave the sink.
i love this hotel”
cleaness, good staff, good location
it's near the beach and i just really enjoys my vacation ..... i would love to come back here again.
Beach ,room, service
Nice Germans everywhere! Room was beautiful and the hotel was beachfront!
Great resort, friendly staff and two nice pools.”
The Staff, silent and andaman sea
Really good, our 9mnths old son enjoyd the resort. For us, that is the best and most important. Really friendly staff toward children (like in most of thailand). Strongly recomends. Sound between rooms might be dispurbing. But that is the only bad i can say about this hotel.
Great stay in a great location.”
The beach, the in-room jacuzzi, room quality with Thai atmosphere
We enjoyed a lovely, short stay at this peaceful beach resort. We loved our room with it's four-poster bed and Jacuzzi. It was very private and quiet. The bed was very firm, which is common in Asia.
We were welcomed with cold drinks and refresher towels at check-in. The staff spoke good English and were very helpful.
The ocean view from the Breakfast Room is great and the breakfast selection is adequate,although not extensive.
The restaurant is located just beside the sand of the beach, which is quite romantic of an evening. The menu has a good selection of international and local dishes at reasonable prices. The first night we were there, a barbecue option was available in addition to the a-la-carte menu. We chose the barbecue option and it was quite good.
The gardens are well-maintained, and we loved the Thai look and feel of the place. It wasn't a generic style of hotel that you could find just about anywhere.
The main village/shopping area of Khaolak is about a 10 to 15 minute walk away, and is mostly downhill. We chose to walk there and get a tuk-tuk back, which only cost 100 baht.
The pool is very good for people with children as it has a large shallow area, but the deeper swimming area could be a bit bigger for our liking.
We thoroughly enjoyed our stay and are looking forward to coming back!
Deluxe Jacuzzi Villa”
Great views of Andaman Sea, sunset the best !!
Staff helpful and friendly. Food good and breakfast delicious. Room good size and clean. Jacuzzi comfortable. Room service excellent.
Great location on the beach and perfect service”
Great value for the money. New, clean, big rooms, perfect service.
Great location on the beach with a wonderful view from the pool and beach bar/restaurant. Clean, big room, rather new, looks very nice. Very helpful and pleasant stuff. They made our short holiday perfect! Thank you.
BeautifulThai style rooms set in gardens
Returned for another stay at this wonderful property in October.The staff are great and all of our pre-arrival requests were granted.Had our room near the small stream so that we could sit on our shady verandah and feed the fish.The beach was nice and clean and you can swim in the sea.Makes a change from the pool(there are 2 at the resort)Had great food at the beachside cafe.Due to the floods in BGK we had to extend our stay.Not too hard when we love this place.The staff were very understanding and helpful in making these arrangements for us.We will be back again.