Clean room and good location as it's near the city proper.
We are very disappointed”
The room we had when we check-in was very disappointing, the channel receptions of our TV doesn't work. The faucet in the bathroom was grounded because of the heater and also the shower (very dangerous and worst hotel ever! I even experienced the ground of the water!). The water pressure in the shower was low.
We are very unsatisfied and unhappy for our stay here.
A place in perfect location but quite rundown.”
Location is perfect because it's by the sea. But this once a 4-5 star hotel before has also aged through time. Facilities in the room are hopeless. Air conditioning almost not working & very noisy. Bathroom is as expected from a 2-2.5 star hotel. Bed are not comfortable and the linens smells funny. This hotel needs a massive renovation to keep up.
Their restaurant is fine, reasonably priced and clean.
Old hotel room”
Location wise is OK for us.
But water supply is very bad w/ rusty running water from faucet
Old hotel. Full of history. Excellent location
Building itself, needed maintenance and repair to attract other customers! Staff are very pleasant!”
I was first assigned to a room which was towards the back of the building with 2 twin beds but which I specifically requested a bed joined together if possible. Hallways are dark leading to room. Room and linens looked dirty. Found vectors in room too.
Upon my request, I asked to be moved closer to the registration desk, they gave me some excuses but they gave the room to me anyway! Had to request for towels , kept on saying their computer was offline so we can't charge anything we had to pay in cash! My senior card can't be used since Agoda charged it to my credit card already, no chance to make a choice if we can use our senior card. The place is so ideal to attend mass at Fort Pilar. I would come back here if place can be renovated to standard !
Unpleasant experience ”
This is the worst hotel I've ever stayed . Dirty room , broken AC , broken shower , and lots of ants .
We booked a room for a 4-star
Price but the facility is for a 2-star rate only
Dilapidated and grotty bathrooms”
This hotel should not be taking anymore clients in their old building. Rooms are very tired looking, dirtyand in bad need of refurbishment as most of the light switches are broken, shower not working in first room, we asked to be moved into another room. This time the toilet was not flushing. I can make a long list here. Horrible place. Overheard the staff standing outside with the guards gossiping about their guests! Though the room boys were very helpful.
perfect located nice hotel with pool”
friendly checkin; very big problems with www (also at lobby difficult, bad signal); room: very nice, big enough; bathroom ok; TV ok, but not many channels; swimming pool: very nice, clean. Nice atmosphere / sie viw. I would like to come again. Value for money is fully ok.
Restaurant: overpriced (some dishes nice; but Crispy Pata 99% only bones , no meat; Bana split: they dnt know how to do it. But insopite the restaurant is bad, the hotel all in all is nice; the room clean, the swimmingpool refreshing; no pollution, no noise by traffic. Nice!
Lovely stay. Would definitely consider staying here again.
Loved the location since it was near Paseo del Mar where there were lots of choices for food and night life as well.
disapponting, over all experience.”
The hotel is old, picture in the add is deceiving .THE hotel has to catch up with the present, the pool is clean but the cabanas around pool is moldy and needs renovation, security is awful , hotel has no security guard late in evening, you will find no security at night, and doors has a latch type, some suspicious looking characters launching their restaurant, and the restaurant management did not pay attention to these non customers hanging around, i noticed very suspicious groups hovering around our dinning table, reported about it to management/staff , but they are too busy attending to their business, disregard to safety of hotel guest.
The hotel staff are very courteous and friendly. They even lend to guest of hotel their own personal router/tethering device as the hotel has very poor wifi
connection." No wifi in the rooms".You will be lucky to have any successful connectivity in the hotel lobby or the restaurant. No concierge. no business office.
You can see thick dust behind the headboard. Towels, you have to call , and they are overused "old", either with brownish spots or towels already tan colored, but they used to be a white towels for sure. The water from the shower is dribbling with rusty color, leave it to run for few minutes to make sure its free of rust.
No ice machines or ice from any of the hotel corridors. You can call for delivery, and of course you will feel oblige to tips.
I checked out very early and very fast.
Greatly disappointed with our stay. The only good thing in this hotel are the staff but the hotel itself is horrible what you describe in the website is totally wrong.