库克夫人西贡翡翠度假村为商务和休闲旅游游客而设计，位于得天独厚的美奈地区，是本市广受欢迎的酒店之一。 离市中心仅有31.7 km，游客可以尽情领略市区内的迷人风景。 酒店住宿优越的位置能够方便住客前往市区内的热门景点。
同时库克夫人西贡翡翠度假村提供多种多样的设施服务，丰富您在藩切期间的乐趣。 为了给客人提供更舒适和更便利的服务，酒店配备了24小时送餐服务, 免费房内无线网络, 24小时前台, 快速入住/退房登记, 行李存放服务。
酒店有70间装修精美的客房，大部分都配有平板电视, 无线上网, 无线上网(免费), 禁烟房, 空调。 除此之外，酒店各种娱乐设施一定会让您在住宿期间享受更多乐趣。 库克夫人西贡翡翠度假村地理位置优越，设施优良，各方面均为理想之选。
Noise guests and door lock problem”
Local Guesses got drunk and noisy all night long
Hotel is nice but very far from the center. You can’t go any where after sunset without transport.”
The hotel is very far away from the center.
Had to cancel the trip due to last minute changes and they didn't refund a single penny from the entire cost. I can understand if they charged the 1st day cost but the entire booking being non-refundable is highway robbery.
Very disappointed ”
This resort is way way too far away. Room and facilities need serious update. The beach is filled with trashed. Staff is not helpful nor friendly. Very disappointed experience :(((
Location is bad”
It wasn't too bad. Valued of money and earnd experiences since we like to discover. I just feel sorry for them if I share these specific issues below, since the location they choose to do the business is going down: 1. Horrible location: my family went by car, but we still freak out since it is so far like 30 mins to the center. And the resorts around are closed, broken, and deep in forest with no road lights at night. Very creepy until you see the resort :) feel so sorry for those who have to wait for taxi, or there may not be any taxi want to pick customers there. So if you stay inside only and check out daylight. You'll be fine. 2. Room facilities is so poor and old and sticky Well, the pool was okay, the sea was fine but be careful since the resort lightguard is none.
Not impressed ”
The resort was beautiful but it was overshadowed by all the problems we had . We came into our room to find urine all over the toilet seat which is not a big deal but later that night when we were sleeping on our bed we realized it also smelled strongly of urine. When we went to the front desk to inform them of this problem they were not at all surprised. They switched us to another room that had problem with the lock on the door so we were constantly getting locked in and out of our room. If you like the smell of urine this place is for you. Not impressed.
Need more maintenance properly.”
The equiptments have not been maintenance properly,the sink cannot be drained , the water is not hot enough ,the room and bed sheet is smelly and the toilet is not clean.No elevator for the 3rd floor which we stayed and the key card didn't work when we got in so that we had to lost the time to wait for the key, but the staff changed the room immediately once we requested. Staff can not communicate in English well , make us a bit mess when we checked in. The hotel is located in long distance . But nice pricate beach.
Hotel at Mui Ne”
Overall the hotel is good, all facilities are available such as pool and gym. The hotel is in front of the beach but we can't swim there as the wind and waves are very strong and unsafe, especially for the children. The hotel is far away from the central of the city or villages, so it's good for travellers who looking for a deserted place but not good for whom going for party or close to bar or looking for music. The taxi also neither stand by around the hotel, very difficult to find, we have to order via receptionist and waiting till the taxi arrive, so you have to spend the time around 30 minutes before you got the taxi. The water tap also very bad, I got the room with small flow of water. One more thing, the hotel is located between white sand dunes and red sand dunes, so the hotel is close and good enough for travelling to both of areas. For the moslem, there is very difficult to get the halal food, we have to find grilled fish and noodle with halal mark on the cup or package.
this hotel is not at good location. The room big but the facilities were not great. There is not security guard at swimming fool so that you have to be careful if travel with children.
Nice and new hotel, but not good location”
This hotel is a way from town. It is good for someone wants a quiet time. Even hotel is very new but facility is eroded by sea-water. The wave and wind are too strong here. it is difficult to swim. Room is big. Breakfast is good. I dont know why they dont have staff at the pool as other resort.
Not guite up to snuff”
Staff was great , had a great pool but everything felt a bit weathered. The beach was filthy .
Good Room condition, but quite tricky advertisment”
We booked for Ocean view room, and the staff provides us a room without any Ocean view. They say the Building was name "Ocean view". We complained for that, then they change us to another room, with minor ocean view. Room was in good condition, clean, extremely large room. It is quite far away from locations, so it took lots of time travelling
The view to the sea is obscured by too many trees
We had a bad experience with this resort. It does not deserve a 4-star-level because of poor service at the restaurant, too many trees and so dark in the resort, mosquitoes in the room ... In our opinion, it is only at 3-star-level resort.
Overall simply disappointing - especially the staff!”
Positve: - Nice pool - Clean rooms Negative: - Unfriendly staff - A lot of the Hotel is not kept in shape (room, fitness, restaurant)
A good resort”
good place to hide away”
Very good feeling, far away from the tourist area and very quite. Good place to get away and hang out with nature.