美利亚酒店-河内 (Melia Hanoi Hotel)
美利亚酒店-河内 (Melia Hanoi Hotel)
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豪华房 - 客房 美利亚酒店-河内 (Melia Hanoi Hotel)
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位置
8.5
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2017

美利亚酒店-河内 (Melia Hanoi Hotel)

位置很好
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来自 1238 份点评查看住客意见
8.2
94%的住客会向亲朋好友推荐
  • 距离公交设施740米

  • 机场接送服务

  • 货币兑换

  • 中文-国语

房型选择
8.1
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客房品质及舒适度
这家住宿好抢手!最近预订: 9小时前
Level套房 (The Level Suite)
Level套房 (The Level Suite)
...
  • 景观: 城景
  • 68 m²
  • 1张特大床
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至尊尊贵房 (Grand Premium)
至尊尊贵房 (Grand Premium)
...
  • 景观: 城景
  • 68 m²
  • 1张特大床
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尊贵房 (Premium Room)
尊贵房 (Premium Room)
...
  • 景观: 城景
  • 32 m²
  • 2张单人床 或者 1张特大床
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The Level尊贵房 (The Level Premium Room)
The Level尊贵房 (The Level Premium Room)
...
  • 景观: 城景
  • 32 m²
  • 2张单人床 或者 1张特大床
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豪华房 (Deluxe)
豪华房 (Deluxe)
...
  • 景观: 城景
  • 32 m²
  • 2张单人床 或者 1张特大床
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至尊尊贵房 (Grand Premium)
至尊尊贵房 (Grand Premium)
...
  • 淋浴
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尊贵楼层 (The Level Premium )
尊贵楼层 (The Level Premium )
...
  • 淋浴
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Level套房 (The Level Suite)
Level套房 (The Level Suite)
...
  • 淋浴
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Room DUPLEX (Room Duplex)
Room DUPLEX (Room Duplex)
...
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    The Level Premium King (with extra bed)
    The Level Premium King (with extra bed)
    ...
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      简介

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      位置及周边

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      酒店住宿设施

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      周边

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      真实住客点评

      Agoda用户点评(1238份)Booking.com用户点评(465份)
      环境和清洁度8.5
      设施8.5
      位置8.5
      客房舒适度8.1
      服务8.3
      性价比7.9
      真实的住客点评来自 Agoda
      筛选条件
      点评语言
      English
      日本語
      한국어
      Tiếng Việt
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      房间类型
      豪华房
      The Level尊贵房
      Level套房
      尊贵房
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      927份真实住客点评
      12345
      8.8
      超级赞
      Zhu(来自中国)
      夫妇/情侣
      豪华房
      入住了1晚(2018年1月)
      超级赞”
      位置稍微有点偏,价格偏高还不含早餐,地毯感觉很脏。
      点评日期: 2018年1月31日
      Dear Zhu, Thank you for choosing Melia Hanoi and taking your time to review us on Agoda, We would like to apologize for the inconvenience caused regarding your comment and we are working on this issues to prevent it in the near future. We look forward to welcoming you back to our hotel soon with the better services and product. Warm Regard, Hoang Tien Loc Guest Experience Team
      回复日期:2018年2月27日
      美利亚酒店-河内
      8.7
      超级赞
      jin(来自中国)
      亲子家庭(婴幼儿)
      豪华房
      入住了1晚(2013年2月)
      服务一流的五星酒店”
      位置好丶酒店还算一流
      到达酒店后我们提出入住高层的希望给满足了,很高兴。总体满意,房间大、豪华,属于老五星的档次!遗憾的是wifi不免费,令我们外来客感到不便!酒店位置处于大教堂附近,位置还算方便。
      点评日期: 2013年2月23日
      8.3
      超级赞
      han(来自中国)
      商务人士
      豪华房
      入住了3晚(2011年5月)
      服务一流,位置较好的酒店”
      位置优越。
      地处市中心,交通位置都比较方便。服务比较好,早餐不太丰富,上网要收费。周围的购物环境比较不错,而且有家比较好的餐厅。
      点评日期: 2011年5月31日
      7.3
      棒棒哒
      han(来自中国)
      商务人士
      豪华房
      入住了3晚(2011年5月)
      位置优越但设备一般”
      位置好。
      住宿过程中,位置不错,服务不错,但是网络费用需要另外掏钱。而且房间偏小,服务态度不错。早餐不够丰盛,食物一般。内部空间小,没有花园。
      点评日期: 2011年5月31日
      5.7
      Liu(来自中国)
      夫妇/情侣
      豪华房
      入住了2晚(2011年2月)
      一家商务酒店”
      无明显优点
      对河内的失望就是从这家酒店开始的。 酒店性价比很低,不知道怎么评上的五星,卫生间狭小,龙头上还有没擦干净的水垢,让我联想起我无数出差过程中住过的那些三星酒店。 假如这只是一家三星酒店,我毫无怨言可以发表,可是这是一家挂牌五星!
      点评日期: 2011年3月3日
      8.0
      超级赞
      Cui(来自中国)
      单人
      入住了2晚(2009年7月)
      Melia Hotel”
      离市区近;房间很安静
      房间有一点点破旧
      总体感觉不错
      点评日期: 2009年7月20日
      9.6
      神享受
      Chu(来自台湾)
      夫妇/情侣
      豪华房
      入住了1晚(2016年12月)
      賓至如歸”
      我的day tour聯絡不上時,迎賓小姐很熱心的幫我主動聯繫⋯ 讓我們很快聯絡上⋯真的很感謝!
      点评日期: 2016年12月24日
      10.0
      神享受
      Hyunduck(来自韩国)
      单人
      豪华房
      入住了2晚(2018年9月)
      everything was good~~”
      everything was good~~
      点评日期: 2018年9月21日
      10.0
      神享受
      Pham(来自越南)
      商务人士
      Level套房
      入住了2晚(2018年9月)
      神享受”
      I really like the Melia. It is a very good hotel and in a very good location. The suite that I have is particularly well designed and the staffs are very friendly and helpful. All in all an excellent hotel. Professor Pham Chi Thanh
      点评日期: 2018年9月10日
      Dear Professor Pham, On behalf of Melia Hanoi Team, I would like to thank you for choosing Melia Hanoi for your recent stay and for taking the time to share your experience about our hotel facilities and services. We are proud to know that you had a pleasant stay with us and I am delighted with your comments about the staff, I will share your nice comments with the entire team and I am sure they will be encouraged by your remarks. Our sincere thanks again for sharing your experience and we look forward to serving you in the near future. Warm regards, Nguyen Thi Thanh Binh Guest Experience Manager
      回复日期:2018年9月10日
      美利亚酒店-河内
      9.2
      神享受
      Leslie(来自越南)
      夫妇/情侣
      豪华房
      入住了1晚(2018年9月)
      神享受”
      Didnt have Breakfast as too expensive at 25US each can find good food round the corner starting as low as 2US
      点评日期: 2018年9月4日
      Dear Leslie, On behalf of Melia Hanoi Team, I would like to thank you very much for choosing us for your recent stay in Hanoi. I am sorry to learn that you booked the room in our hotel without breakfast and it was expensive for you to pay for the breakfast separately. You are totally right that it is easy to find some good street food in Hanoi with very low price. However, our breakfast is international buffet with huge variety and we could guarantee for the food safety and hygiene. We hope that you would have a chance to experience our buffet breakfast for the next booking. Once again, many thanks for staying with us and we look forward to welcoming you back to Melia Hanoi soon. Warm regards, Nguyen Thi Thanh Binh Guest Experience Manager
      回复日期:2018年9月6日
      美利亚酒店-河内
      6.4
      不错哦
      Changhun(来自韩国)
      商务人士
      豪华房
      入住了2晚(2017年9月)
      reasonable price for a business trip”
      I have stayed at this hotel for a couple of times, and I can recommend you the morning buffet. when you compare breakfast with other hotels, you feel comfortable. Enjoy guys!
      点评日期: 2018年8月31日
      Dear Changhun, Thank you very much for choosing Melia Hanoi for your recent stay and for taking the time to share your experience about our hotel services. We are glad to know that you liked our buffet breakfast. I will share your comment with our Kitchen Team and I am sure they will be encouraged by your positive feedback. Thank you once again and we look forward to welcoming you back to Melia Hanoi soon. Best regards, Nguyen Thi Thanh Binh Guest Experience Manager
      回复日期:2018年8月31日
      美利亚酒店-河内
      8.0
      超级赞
      Jeffrey(来自越南)
      夫妇/情侣
      豪华房
      入住了2晚(2018年7月)
      Good stay but old hotel”
      Good stay with good facilities, good service but old hotel
      点评日期: 2018年8月30日
      Dear Jeffrey, On behalf of Melia Hanoi team, I would like to thank you very much for having chosen us for your recent stay in Hanoi. We are glad to know that you had a good stay with us and you were satisfied with our hotel facilities and services. I will share your nice comments with the whole team, who I am sure will be encouraged by your remarks. Once again, many thanks for your feedback. We look forward to welcoming you back to our hotel in the near future. Best regards, Nguyen Thi Thanh Binh Guest Experience Manager
      回复日期:2018年8月30日
      美利亚酒店-河内
      10.0
      神享受
      Jagan(来自印度)
      商务人士
      尊贵房
      入住了1晚(2018年8月)
      Nice hotel as like other Melia.”
      Good hotel, nice spread of breakfast. The Bed was Xtra King, love it.
      点评日期: 2018年8月26日
      Dear Jagan, Thank you very much for staying at Melia Hanoi and for taking your time to review us on Agoda. We are delighted to know that you had a pleasant stay with us, especially, that you enjoyed the bed and breakfast. Once again, many thanks for your feedback. We look forward to welcoming you back to Melia Hanoi soon. Warm regards, Ngo Minh Phuong Guest Experience Officer
      回复日期:2018年8月27日
      美利亚酒店-河内
      10.0
      神享受
      SANGWON(来自韩国)
      夫妇/情侣
      豪华房
      入住了3晚(2018年8月)
      Very nice!!”
      nice service, good location, friendly staff!! I want to go there again
      点评日期: 2018年8月23日
      Dear SANGWON, Thank you very much for choosing Melia Hanoi and for your great review about our services, especially your nice comment about our team members. We are delighted to know that you really enjoyed your stay with us. It is always a great pleasure to receive such positive feedback. I will share your nice comments with our team, who I am sure will be encouraged by your remarks. Once again, our most sincere thanks for your comments. We look forward to welcoming you back to Melia Hanoi soon. Best regards, Nguyen Thi Thanh Binh Guest Experience Manager
      回复日期:2018年8月24日
      美利亚酒店-河内
      10.0
      神享受
      Jagan(来自印度)
      商务人士
      尊贵房
      入住了2晚(2018年8月)
      Good Hotel & Biggg Bed”
      Good short stay, will come back again. Love the Extra King Bed.
      点评日期: 2018年8月16日
      Dear Jagan, On behalf of Melia Hanoi Team, I would like to thank you very much for having chosen Melia Hanoi and for taking the time to give us a feedback. We are delighted to know that you really enjoyed your stay with us. I will share your nice comments with the whole team, who I am sure will be encouraged by your remarks. Once again, many thanks for your feedback. We look forward to welcoming you back to Melia Hanoi soon. Warm regards, Nguyen Thi Thanh Binh Guest Experience Manager
      回复日期:2018年8月17日
      美利亚酒店-河内
      6.8
      不错哦
      Ngoc(来自越南)
      商务人士
      豪华房
      入住了2晚(2018年8月)
      old design”
      very central but old 5star standard
      点评日期: 2018年8月10日
      Dear Ngoc, First of all, we would like to thank you for choosing Melia Hanoi for your recent stay and for taking the time to share your experience about our hotel standard. We are sorry to read that our hospitality did not meet your requirement. We will work hard to fix all issues you have mentioned. Thank you for letting us know and we apologize for any inconvenience caused. Once again, many thanks for your feedback. We hope to have another opportunity to welcoming you back to our hotel. Best regards, Nguyen Thi Thanh Binh Guest Experience Manager
      回复日期:2018年8月10日
      美利亚酒店-河内
      6.0
      Lim(来自新加坡)
      商务人士
      尊贵房
      入住了3晚(2018年7月)
      Alex Lim”
      Not bad just too old . need to renovate
      点评日期: 2018年8月8日
      Dear Lim, On behalf of Melia Hanoi Team, I would like to thank you for having chosen our hotel for your stay in Hanoi and for taking the time to post your comment. We are sorry to read that you were not fully satisfied with our hotel facilities and services. Thanks to your comments, we will keep working on the area of improvement you mentioned. Thank you again for your feedback. We hope to have another chance to welcoming you back to our hotel in the near future. Best regards, Nguyen Thanh Binh Guest Experience Manager
      回复日期:2018年8月8日
      美利亚酒店-河内
      9.2
      神享受
      widodo(来自印度尼西亚)
      夫妇/情侣
      尊贵房
      入住了4晚(2018年6月)
      good hotel good breakfast”
      good hotel and good value
      点评日期: 2018年8月2日
      Dear widodo, Thank you very much for having chosen Melia Hanoi for your last stay. It was a great pleasure to have you with us. We are delighted to know that you liked our hotel and breakfast. Our positive review will help us with our continuing effort to improve the service quality. Once again, many thanks for your feedback. We look forward to welcoming you back to Melia Hanoi soon. With best regards, Nguyen Thanh Binh Guest Experience Manager
      回复日期:2018年8月3日
      美利亚酒店-河内
      10.0
      神享受
      Derrick(来自美国)
      团队
      尊贵房
      入住了4晚(2017年9月)
      The group loved this hotel”
      Great location!
      点评日期: 2018年7月31日
      Dear Derrick, Thank you very much for having chosen Melia Hanoi for your recent stay and for taking the time to share your experience. We are delighted to know that you enjoyed your stay with us and you loved our hotel. I will share your nice comment with the whole team and I am sure they will be encouraged by your remarks. Once again, many thanks for your feedback. We look forward to welcoming you back in our hotel very soon. With best regards, Nguyen Thanh Binh Guest Experience Manager
      回复日期:2018年8月1日
      美利亚酒店-河内
      8.8
      超级赞
      Trần(来自越南)
      单人
      豪华房
      入住了2晚(2018年7月)
      about FO standard”
      i stayed in room 1507 from 26-28/07. i was experienced a beautiful room, nice food, nice staffs in fine dinning restaurant & house keeper, charming lady in FO department for Check in...all things can not complaint by anyway. However, all my good feeling about your hotel was destroyed after check out. i checked out around 7:40 a.m in the morning. At that moment the lobby was not to many people, a bell man guided me to front desk for check out . All receptionists was busy except a man in suite, he worked alone with his computer. Maybe he is duty manager, he look at me such as "look at in the air" without any greeting. He should double check how 5 star standard in communication for check-in. This time i forgive him if it happens again, i will write down his name in trip-advisers. He passed my room key for a girl next him and asked for an assistant even she was busy with a Caucasian man so she has to serve 2 guests at one time. Its definitely unprofessional skill.
      点评日期: 2018年7月29日
      Dear Tran, First of all, I would like to thank you very much for choosing Melia Hanoi for your recent stay and for taking the time to give us a feedback. I am very sorry to read that you were not satisfied with the attitude of Front Office staff upon check-out. This is absolutely not the standard that our associates have been trained and requested to provide to our valued customers. Actions have been taken to fix the issue and we would like to be sure with you that this will not happen again in the future. Please accept our apologies for the inconvenience caused. Once again, many thanks for your feedback. We look forward to having another opportunity to welcome you back in Melia Hanoi soon. Best regards, Nguyen Thanh Binh Guest Experience Manager
      回复日期:2018年8月1日
      美利亚酒店-河内
      12345
      这家酒店住宿好热门,不容错过!

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