美居纽伯里公园酒店 (Mercure Newbury Elcot Park Hotel)
美居纽伯里公园酒店 (Mercure Newbury Elcot Park Hotel)
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棒棒哒
位置
7.8
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美居纽伯里公园酒店 (Mercure Newbury Elcot Park Hotel)

位置不错
想了解美居纽伯里公园酒店 (Mercure Newbury Elcot Park Hotel)的更多信息?
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来自 12 份点评查看住客意见
6.8
  • 所有客房免费WiFi

  • 24小时送餐服务

  • 酒吧

  • 花园

房型选择
7.8
棒棒哒
客房品质及舒适度
经典房(双床) (Classic Twin Room)
经典房(双床) (Classic Twin Room)
...
  • 21平方米/226平方英尺
  • 2张单人床
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经典家庭房 (Classic Family Room)
经典家庭房 (Classic Family Room)
...
  • 25平方米/269平方英尺
  • 1张双人床 和 2张沙发床
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高级双人床房 (Superior Double Room)
高级双人床房 (Superior Double Room)
...
  • 25平方米/269平方英尺
  • 1张双人床
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特级双人床房 (Privilege Double Room)
特级双人床房 (Privilege Double Room)
...
  • 25平方米/269平方英尺
  • 1张双人床
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标准双人床房 (Standard Double)
标准双人床房 (Standard Double)
...
  • 25平方米/269平方英尺
  • 1张双人床
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标准房(双床) (Standard Twin)
标准房(双床) (Standard Twin)
...
  • 25平方米/269平方英尺
  • 2张单人床
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经典房(2张单人床) (Classic Room With 2 Single Beds)
经典房(2张单人床) (Classic Room With 2 Single Beds)
...
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    高级双人床房 (Superior Double)
    高级双人床房 (Superior Double)
    ...
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      经典双人/双床间 (Classic Double/Twin)
      经典双人/双床间 (Classic Double/Twin)
      ...
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        特级双人床房 (Privilege Double Room)
        特级双人床房 (Privilege Double Room)
        ...
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          真实住客点评

          Agoda用户点评(12份)Booking.com用户点评(386份)
          6.8
          不错哦
          来自 12 份点评
          选择旅客类型
          环境和清洁度6.8
          设施6.0
          位置7.8
          客房舒适度7.8
          服务6.5
          性价比6.3
          真实的住客点评来自 Agoda
          筛选条件
          房间类型
          特级双人床房
          标准双人床房
          排序条件
          11份真实住客点评
          4.8
          Philip(来自英国)
          团队
          标准双人床房
          入住了1晚(2016年9月)
          we felt that it was three star as opposed to four star quality.”
          On arrival there was a large wedding party in progress and at reception we were informed that we had been allocated the two rooms that I had booked, for myself, my wife and another for her sister, in the mews, as opposed to the hotel, as this would be quieter for us. The mews rooms were not up to a good standard, smelling musty ,with mould around the inside of the windows. The wallpaper was peeling in places and the furnishings were dated. The towels and sheets were clean but clearly aged with use. When we asked for a dinner table for the three of us we were made to feel that we were being a nuisance and that no room was available for us to have a meal. It was apparent that the facilities for the large wedding party and other hotel users were inadequate for the number of people present. Eventually we were shown to a low table in the lounge and sat there whilst the wedding group were going to and from the bar. Then a table was made available one end of the dining area and we ordered a light meal. The ladies had soup, which they both enjoyed. I had the bream (chef"s signature dish} which was disappointing. I had chosen this hotel because in the past we had been there with a group of friends and enjoyed our stay but this time it was not up to standard. The building needs refurbishment and building works. Even in the library, where we were invited to discuss our complaint, there was dead ivy inside that had come through the window structure.
          点评日期: 2016年9月5日
          5.3
          Tobias(来自德国)
          商务人士
          特级双人床房
          入住了1晚(2015年5月)
          Worst customer service attitude ever”
          Countryside location, free lounge area to work in
          Miserable service attitude. Their new wifi portal doesn´t work probably, for me and my colleagues, and the response was rather inpolite and careless. Then the receptionist (about whom I complained at the duty manager, after that he started to behave) charged me for a prepaid booking, when clarifying this was prepaid he pointed at the small printing on my vouchers and said something like "if you would read careful here you would see you pay in the hotel". Fine, just that the small printing said exactly the opposite and when I made him read it again in front of the duty manager he finally fixed it, of course while insisting on the travel agency being guilty (with which I stayed in the same place twice before without issues). This specific guy was the most horrible hotel experience I ever had and is my personal reason not to stay in that place again.
          点评日期: 2015年5月11日
          6.3
          不错哦
          Ian(来自英国)
          夫妇/情侣
          标准双人床房
          入住了2晚(2014年4月)
          Wedding reception”
          Beautiful building, lovely grounds in a country location.
          I stayed here for my son and daughter-in-laws wedding reception. The location and hotel couldn't have been better. It was let down by some shambolic service and lack of management. Managers were not available when reqested and it was cronically understaffed at times. The bar area was blocked up with stud walling in place while building work was undertaken. This had not been explained when the booking was made. Breakfast was a complete failure. With the room unavailable for our large party until the other guests had finished! This was an hour later. We were shown into a conservatory that was blocked up half way along with builders banging through the partition. Some tea and coffee was brought through,but not enough for everyone. No apology was made.
          点评日期: 2015年3月30日
          8.3
          超级赞
          Susie(来自英国)
          夫妇/情侣
          标准双人床房
          入住了2晚(2014年6月)
          Wonderful weekend in a country hotel set in lovely”
          Well equipped room. Good food. The setting.
          Really relaxing and enjoyable....would recommend it. Good for exploring the area.
          点评日期: 2014年7月1日
          9.7
          神享受
          FAN(来自中国)
          亲子家庭(婴幼儿)
          标准双人床房
          入住了4晚(2013年7月)
          quiet place”
          quiet, near Highclere Castle, great lawn
          点评日期: 2014年4月14日
          5.3
          Tracy(来自英国)
          夫妇/情侣
          标准双人床房
          入住了1晚(2013年12月)
          Evening meal was very disapointing”
          location, Breakfast was also good
          We found that the evening meal was of a standard I'd expect from a wetherspoons pub! The bar was too small and understaffed for the number of people in the venue. The room was "OK" it was large, comfortable and functional but if I had booked this as a treat for a night away we would of been disappointed, we felt it was tired and in need of updating. Breakfast was good - good choice and good produce although not included in the booking.
          点评日期: 2014年1月10日
          7.0
          棒棒哒
          Carolyn(来自澳大利亚)
          夫妇/情侣
          标准双人床房
          入住了4晚(2013年7月)
          quiet and very pleasant surroundings”
          gardens. charming old manor
          A lovely old manor restored and preserved for the enjoyment of today. Comfortable room with adequate space.
          点评日期: 2013年8月13日
          6.3
          不错哦
          antonia(来自英国)
          商务人士
          标准双人床房
          入住了1晚(2013年6月)
          Nice hotel, a bit dated”
          Room size, access to main road, views
          点评日期: 2013年6月29日
          8.0
          超级赞
          Richard(来自英国)
          商务人士
          入住了1晚(2012年1月)
          very good location”
          modern hotel and excellent location for trip to London
          very nice hotel and next to slough station so very good for train to london, i did not enjoy the food however or the breakfast food
          点评日期: 2012年1月23日
          4.7
          Ann(来自英国)
          夫妇/情侣
          入住了1晚(2011年12月)
          room was cold on arrival with insufficient bedding”
          staff were helpful
          There was a problem with the restaurant during our stay so the food was limited and my meal was cold.
          点评日期: 2011年12月10日
          8.0
          超级赞
          Paul(来自英国)
          夫妇/情侣
          入住了1晚(2011年11月)
          Parkland gardens and period architecture ”
          Graceful setting with modern appointment, excellent rooms.
          Tucked away, quiet location in nice setting with low rise extension to central period house. Modern rooms and bathrooms with flat screen TV (but no wifi in my room. Extremely quiet and restful. Restaurant produces good quality cuisine - we have attended an overnight function there for the last 4 years and we keep going back. Breakfast is first class, and check in staff helpful. Surrounding countryside invites you to explore or walk if you dont want to use the Spa.
          点评日期: 2011年11月16日
          这家酒店住宿好热门,不容错过!

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