Best view in town. Delicious breakfast and amazing staff! The rooms were beautiful and the location is perfect in the old city!!
Not a place to hang with friends”
Don’t expect to have any friends over,, unless you’re willing to pay $100/person..or slip the door guy some cash for him to pocket.
Excellent hotel with rooftoip pool”
This is probably 1 of the top 3 hotels in the old town and definitely the best one when considering the price.
Cartagena's own Fawlty Towers”
Check in : 20 minutes and they didn't have our reservation and then the room wasn't ready
Lunch : lunch pool side ... Ceviche but the fish was badly cut, and then... Bone stabbed into my cheek!!
Tuna avocado ceviche , avocado forgotten !
Check out was the cherry! We get down stairs ,late for our flight, only to be presented a bill inclusive of the room -already paid the day before and voucher presented and emailed! The obnoxious receptionist takes his sweet time to dawdle to the manager to inform Mrs Fawlty that we have an issue! I eventually go to the office and have to start shouting before any movement is apparent !! The "manager" wants to see my booking form(again) and I have to email it to her(again)
I then have to virtually threaten our obnoxious receptionist into presenting me the new bill and charging accordingly!
Honestly i have never seen such a lethargic arrogant obnoxious receptionist , and disinterested "manager" despite shouting how late we are
avoid at all cost