This place is thrashy Poorly kept . You see litter all over place . ”
We checked in . We were escorted to room . There was dirt ,construction material all over and I front of room and hallways . We complained so changed the room . So poorly maintained room , bathroom and furniture. Tv and refrigerator don’t work . To say the least we felt we paid to get horrible punishment.swimming pool dirty and area around dusty . I dont know how sone one can call this resort . Breakfast was ok but to get toast took 30 minutes because they were using old residential 2 slice toaster. . They even charge for ice bucket -only interested in getting money . Property is not wheel chair compliant - how did they get certificate ?
We are sorry we stayed here and wasted our money . I have travelled all over the world and this is the first such horrible review I have done . I can go on **** you all get the picture
The place actually turned out to be pretty decent compared to what we had read about it in its reviews. However, the stay was not value for money as at the end of the day it is igatpuri and no one would think to spend so much in such a remote area. Resort needs to get a revamp too as the property is spacious and has the potential to then charge the rates which they are currently doing.
No more view is left from the Hotel”
With places coming up around no more valley view / mountain view is left around.
Can't recommend as services very poor
hole night light was goneonly of my room,room phone was not working ,i have call many time in night by my mobile to reception but phone was not resived ,terrible night i have spend in my life in this hotel
Very good experience at Mystic Valley Spa resort”
We are second time visitor to this place and had a good experience overall. We even recommended it to two of my other friends. Food is tasty. Rooms are nice.
Mystic Valley spa resort is an average resort. Limited facilities. Swimming pool Shabby notclean ”
Despite the poor location and substandard soil ,resort is attempting to do arboriculture . Staff is poorly trained. Swimming pool upkeep and maintenance far from desirable. Guests entering swimming pool not properly dressed.
Complimentary breakfast good and choice of menu items and variety well appreciated.
Room size and amenities inside well thought out. Very well furnished accommodation with large size rooms.
Sports and games facilities almost inadequate.
Variety in menu adequate to cater for all pallets. However, I consider the prices exorbitant considering it 2-3 star resort and portion sizes small.
Property is still not full fledged developed.
It's quite place. Staff are very friendly. The rooms needs repairs and repainting. Spa is good .”
It's place for relaxation. Better in groups
Mostly positive reviews”
The resort is in an ideal location, bang on the highway. It is a huge resort with quite a few amenities like a pool and play area for children. I only wish the pool was cleaner, the AC in my room was dripping, I wish it was maintained well. Also, in one of the bathrooms, there was no water. I think they need to step up their maintenance. They have a wonderful property.
nice stay ... good quality..”
Value for money”
Room cleanliness, resort amenities
Peaceful getaway close to Mumbai”
Location Staff and layout
Average experience ”
Location, room size
Comfortable Stay at Superb Location”
Location, Rooms - Space
Resort is located just near highway immediately when you finish Kasara ghat if you are coming from Mumbai. Rooms are spacious & well designed. You can see valley just beside the resort. Food was good. Complementary breaks fast has wide spread & good taste. All the points in Igatpuri are within reach from hotel. Bhandardara is 1 hour drive from hotel. Superb location for staying in monsoon or just after monsoon season.
NIcely located but disappointing room condition”
Location Location Location
I would say my stay was average. It was easy to find and the weather was perfect.
On the downside - The rooms were dirty. Basic things like the towels, bedding, the bathroom and the sofas had that damp smell to it and looked like its never been washed. We had to get everything changed because there was no fan to air out the apartment.
Also, on arrival we had to convince the staff to give us a room with a good view. He didnt want to because it was a separate building complex and he says his electricity bill would go up. Ridiculous excuses. Why take booking in the first place?
Also in all of igatpuri - the laziness of the resorts is incredible. As they only serve buffets in breakfast lunch and dinner. No Ala-carte because they don't want to cater to individual table orders. The buffet prices are 500 rs with taxes. And really not worth it.
the Place is a hype.. very very BAD”
this hotel is a very highly priced hotel during mansoon n very Unclean.. all the furniture is over10yrs old n poorly maintained. Unclean stained sheets, pillows n bath towels.. had a terrible experience. ..