The manager refused to give me my money back for the deposit for the key (1000 bhat) because I got stains on the towels from the beach. Said it was his policy ..your on a beach you towels will get stained. When we arrived our covers had blood stains and there was an army of aunts we didn’t say anything we just didn’t use it. It was also washable and he claims he can’t wash it which is why i got upset. I don’t mind paying if I damaged something but it was dirt from sand and my makeup. Anyways he said he’ll give me 500 back which is ridiculous because at this
Point you know it’s a money scam. After icing my 500 he told me to fck off and yanked my arm so I pushed him off and he ended up pushing me to the floor in which my boyfriend ended up stepping in. Luckily i started recording him when I saw him starting to get angry, feel free to watch my review video on YouTube. Don’t book unless you support men that hit women!
Very good and reasonable”
Room smell a littlebit but this was the only negative point. Very quiet and good location.
BEDBUGS! Beware of this hotel, It has bedbugs (atleast rooms starting with 5xxx)”
BEDBUGS, all i have to say to make you not want to stay at this hotel. Other than that the wifi is not working and the breakfast is horrible. Only good thing was the pool and the poolbar.
Great quiet spot away from Chaos of Full Moon Party Great Pool”
We got a Ocean Front villa, which was relatively quiet considering we were there during the full moon party. Its only a short 10 minute walk to the chaos of Had Rin Beach. The Staff was friendly, and the room was new and clean. The Free breakfast included was average, but they did make a special request for me for some traditional Thai JoK(rice porridge with garlic) Its not the cheapest around, but if you want some peace and quiet its worth it.
After a 4 week stay I was confronted by a reception staff member demanding I pay a 75 baht laundry bill. I had paid the bill to another desk clerk previously. She would have none of it and kept demanding " You no pay" eventually screaming at me. A totally disgusting and disrespectful end to my stay.
If the owner is reading this, you know me. We had many pleasant conversations during my stay. Please check the security cam footage. This person is not an asset to yuor group
Nice room and great staff”
I was there 1 Night for business but staff was really friendly. The Garden Bungalow is a bit small but is nice and clean. Great for a couple.
Nicer than expected. ”
Stayed in a pool superior room and it was fantastic. Even extended my stay.
Anyplace that takes the time to blast the AC ahead of check in so it’s nice a cool when you arrive is okay in my book. Would highly recommend.
Only con, the shower is handheld with a hot water meter and could be upgraded, but overall not even remotely an issue.
small beach big pool”
great location everthing you could want at a great price (with agoda that is)
walk in price is almost double
Very good for price ”
Compared to other islands around thailand this hotel is amazing for the price where do i start.
The staff were very nice and very very helpfull with anything we needed.
The pool area was amazing , beautiful . Could do with more sun loungers.
Restraunt was pretty poor for dinner and for breakfast. They have no clue how to cook western food properly.
The room was very very big with pool view. It was nice and clean.
The location was good also close to shops 24hour food joints.
Bugs were an issue but not due to the hotel, there was just a lot of mozzys in this area and as soon as you open your door they try to come in so it can be a tad annoying
Clean, great pool, good breakfast, close enough to the party, far enough from the noise...
They try to charge you for everything ”
They decided to charge us 300thb per towel if they have to clean it. The service is awful, the food too, and they dont have any recommendation or advice to share. Definitely not a 4 stars service.
Way over priced”
Location Ok if your going to full moon party but other then that stay up north
Bad location, poor service, cheap and bad breakfast, dark and stinky rooms, too expensive”
Neptune's Villa was the biggest fail for a hotel I booked in Thailand till now. We booked 4 days for the full moon party and many things went wrong. First of all it is pretty far away from the main beach and everything interesting in had rin. They scamed us and allmost all of the other guests with their towels. Told us to clean ourselfs before going to bed the colors of the full moon (everyone has this). But when you do, its clear that the towels are gonna get a little bit stained (there is no other way!). Every one had to pay for this and WAY to expensive prices! (One towel costs normally 50-100baths, they charged 300)
Rooms were dark and nothing special, breakfast was bad and cheap, and all in all the price/quality value is really bad. Expensive, no service and additional scam. Don't go here. There are way cheaper and better places to stay in had rin.
Charges a lot ”
Nice showers and rooms. But they charge you for every little thing. Don't stay if coming for full moon. Bound to get charged for something.
I love this hotel and recommened”
I stay at the hotel around 3 nights ( fullmoon party @Nov 2016 ) With dorm type 10 beds is clean and new
I really love this hotel coz all staff so cute they helpful/kindly/friendly
Make me feel like I'm talking with close friend
and Hotel so close fullmoon party you can walk to the party by yourself
(No need taxi)
and they have Neon color before party for paint your body and face (No need to pay )
Thank you for your help I never review hotel ever stay this's first of me coz I need to shared good thing ever i been there
#my english was bad
#hope you understand me
Far enough away from hustle and bustle, lovely pool and nice verandas.