1. staff was so friendly, great hospitality, we checked in around 5pm, roommwas not ready. n he upgraded our room.... tq so much!
2. pool was clean, nearby there was a beach, privacy beach to be exact
3. location, quite far from the city center, but for family momment togetherness it was a great place to have quality time together
4. sure will come again
Very good for family, nice view, fresh air, but you better bring foods stock, shops are far from hotel. You can cook also there. Choose lower ground
Facility need maintenance”
Facility need maintenance
BEST HOTEL FOR THOSE WHO LOVE SEA”
Best for families since you can cook in the apartment. Good for relaxation. A bit pricey but worth for your money. Dont compare with 5 stars hotel, this is apartment. I love the sea breeze and the environment. Far from town, no need to go out since in vacation
Apart from the beach and it's friendly check in staffs, everything else was below expectations. Pool was dirty and needed to call twice before they attend to it (about 2 hours waiting). The toilet has no blind and it's glass wall, so everyone could see what you are doing in there. Jacuzzi was not working. Cockroaches are present. TVs not working. No wi-fi as claim. The only good thing about the villa is that it has a fully equip kitchen (full size fridge as well)and the air-cons were cool. I think we only paid for the view and beach. The Villa needs urgent updating or touch ups if they were to continue business. Note please bring along food items as you wouldn't want to try their café.
Bad service.. not worth the money”
The scenery is very beautiful..the beach is very beautiful. Room was spacious.
Other than that, everything was bad.
The villas was full during the period i checked in. So when we got in to the room, the toilet smells so bad.. like nobody has been using the toilet in a very long time. The aircond remote control were all out of battery. The tv/astro was not working.
So we called up to the reception to ask for a workable aircond remote control and to fix the tv.
Such a disappointment when we only got our aircond remote after 1 hour, and the tv was not fixed at all! The staff, Carol gave us the reason being was their villas was full and the staffs were all busy entertaining other room guests. What an excuse!
Im definitely not going to stay at this resort anymore.