Hey, Minnie! Thank you for ranking us highly and we are sorry for the trouble that you have faced. Your feedback also motivates us to work for a better future experience. Have a good day. Regards, James.

谢谢分享这个，NG！ 我们肯定会根据您的反馈工作，以确保将来提供更好的服务。 祝你有美好的一天！ 问候，詹姆斯

Hi, Tan ! We are glad to see that you liked our services. Keep this love coming :) Regards, Zara

Something like this should not have happened, Kenzo! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not repeat. Regards, Zara

嗨，唐！很抱歉您对我们的服务不满意。请放心，我们将日夜努力确保您未来的访问更加舒适，放松一下 此致，Cheshta

嗨，呃！我们对您与我们的不愉快经历感到遗憾。我们将努力满足您的期望，以便我们能够让您与我们保持一致。期待很快欢迎您，愉快地保持领先:)问候，Cheshta

Something like this should not have happened, Yewtat! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted within our team to take necessary measures so that such issues do not repeat. Regards, Zara

嗨，抱歉遇到了麻烦。我们已适当注意到您的反馈意见，并确保将来提供更好的服务。祝你有美好的一天:)问候，切斯塔

Hi, We apologize for the experience you had with us. Your feedback will help us in working towards a better experience in the future. Have a good day ahead. Regards, Adiya!

Hi, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Kevin

Hi, Yong! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Leo

Thanks a ton for the amazing rating, We are glad that we succeeded in matching your experience with your expectations. Regards, Zara

Glad to see that you have rated us superb, We will keep delighting our guests and promise to keep service standards high. Regards, Zara

Thanks a ton for the amazing rating, We are glad that we succeeded in matching your experience with your expectations. Regards, Zara

Thank you for rating us highly, We are glad to know that services offered by us meet up your expectations and we will endeavour to keep it up. Regards, Adiya!

Hi, Chon! Thank you for taking out your valuable time to rate us. It seems that you aren't fully satisfied with our services and we'll surely put in our best effort to keep up with your expectations in the future. Regards, Winisha!

Hi, Winnie! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Cheshta

Thank you for rating us super, Jenshen! Delighted to know you liked our services. Hope to welcome you again soon:) Regards, Cheshta

Thanks for such a lovely review, Hooi ! Delighted to know you liked our services. Hope to welcome you again soon. Regards, Zara

Thank you for reaching out to us and we do regret the inconvenience caused due to this concern. Be assured, this feedback has been cascaded to our relevant team and we ensure better services in the future. Wish you a wonderful day ahead. Regards, Ammy.