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恒河皇宫饭店 (Palace on Ganges Hotel)
恒河皇宫饭店 (Palace on Ganges Hotel)
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8.6
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恒河皇宫饭店 (Palace on Ganges Hotel)

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来自 160 份点评查看住客意见
7.2
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Heritage客房 (Heritage Room)
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  • 景观: 城景
  • 22 m²
  • 2张单人床 和 1张双人床
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Deluxe Double/Twin
Deluxe Double/Twin
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    豪华房 (Deluxe Room)
    豪华房 (Deluxe Room)
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      Luxury Room Shared Bed
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        真实住客点评

        Agoda用户点评(160份)Booking.com用户点评(146份)
        选择旅客类型
        环境和清洁度7.4
        设施6.2
        位置8.6
        客房舒适度7.3
        服务7.0
        性价比6.5
        真实的住客点评来自 Agoda
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        151份真实住客点评
        12345
        5.0
        xudong(来自中国)
        单人
        Heritage客房
        入住了2晚(2013年1月)
        性价比不高”
        还算干净,欧美游客较多,车辆可直达酒店
        酒店在所有河阶的边缘,离主河阶很远,晚上看完河祭回来会比较辛苦。床一般。窗外只有很近的高墙,比较压抑。wifi居然要收费。工作人员态度冷淡。
        点评日期: 2013年1月30日
        7.3
        棒棒哒
        xiaoru(来自中国)
        商务人士
        Heritage客房
        入住了1晚(2012年10月)
        酒店很漂亮 但是客房小了点”
        喜欢房间的内饰 还有很有风情的前台
        酒店的床具感觉不是特干净,不要用他们的毛巾,黑黑的。餐厅吃的东西偏贵。上网每个人都是不同账号,24小时一换。
        点评日期: 2012年10月7日
        6.3
        不错哦
        YU(来自台湾)
        夫妇/情侣
        Heritage客房
        入住了1晚(2012年12月)
        交通位置不錯”
        交通位置很好
        由於第一次到印度自助旅遊搭乘大陸南方航空班機延誤 所以我們並無實際入住到此酒店 請當地旅行社打電話至酒店詢問是否可以延後一天 酒店回應隔天也是客滿的 所以我們無入住也得支付全額費用 覺得蠻鳥的~
        点评日期: 2013年2月10日
        8.4
        超级赞
        genevieve(来自澳大利亚)
        单人
        Heritage客房
        入住了2晚(2018年3月)
        超级赞”
        Fantastic location on Assi ghat, nice rooftop terrace
        点评日期: 2018年3月17日
        5.6
        Juancarlos(来自美国)
        夫妇/情侣
        Heritage客房
        入住了2晚(2018年1月)
        Overpriced hotel with some poor managers.”
        The head manager was a very upright and pleasant person, but the one we talked to most of the time was somewhat rude and dismissive, trying to sell us overpriced tours to local areas. They both offered us help to get sim cards, but ended up sending us on a wild goose chase that took a lot of time among shop keepers that claimed not to speak English. The hotel seemed convinced that it would be easy, which it wasn't, so it made me lose confidence in whatever else they would say. We paid full price for this, needing a good place to recharge, and it fell quite short of expectations. There was hot water the whole time, which was good, but room service didn't clean our rooms. It was a cold room in January. The laundry service was quite expensive, and they tried to charge us extra for express service, even though we asked for regular 1-day service, and it took 2 days to get done (and some things were still a bit wet afterward). Would not recommend. (ran out of text room)
        点评日期: 2018年3月13日
        7.6
        棒棒哒
        LEANNE(来自澳大利亚)
        夫妇/情侣
        Heritage客房
        入住了5晚(2017年11月)
        Location!”
        Assi Ghat is the best location in Varanasi
        点评日期: 2018年2月20日
        8.8
        超级赞
        Alicia(来自美国)
        团队
        Heritage客房
        入住了2晚(2018年2月)
        Comfortable on the Ghats”
        Varanasi can be a tough place to stay, and directly on the ghats?! Palace on Ganges was comfortable and provided what we needed. Some of the rooms are a bit small, but considering we made a last minute change, the staff was accommodating. The breakfast was delicious, and the staff helped to coordinate some of our site-seeing. It might be a little on the pricey side. However, the location is the best! It’s calm at night, but also an end point so easy to go up the the river.
        点评日期: 2018年2月12日
        9.6
        神享受
        John(来自加拿大)
        夫妇/情侣
        Heritage客房
        入住了3晚(2017年9月)
        神享受”
        Great service, friendly staff and very helpful. Hotel recommended a Tuk Tuk driver as a guide, Kishore Mobile 91 9838463252 who was exceptional if you really want to see Varanasi!
        点评日期: 2017年9月26日
        8.8
        超级赞
        Sarah(来自美国)
        团队
        Heritage客房
        入住了2晚(2017年5月)
        Nice play to stay, great location, food ok”
        Agoda misrepresented this booking. It said one price for a triple and list the three bed types. Then when wentnto book it was more expensive because they then charged us for the third bed. When we got there none of their rooms had three beds and first wanted to Hamm us in a very small room. Finally, the gave us a decent size room and actually set up a throw bed. They treated us to dinner at the hotel to try and make up for it. We got a huge discount in Agoda and ended up being a very nice place to stay. Nice shops and a few cafes near by. Very close to The Ganges and we had a lovely walk along the river. Do the Arti ceremony and rent the boat to watch it from the river. It is worth it and a must.
        点评日期: 2017年5月17日
        5.2
        Nanthinee(来自新加坡)
        团队
        Heritage客房
        入住了2晚(2016年10月)
        Average Hotel”
        Not worth the money. Hotel claimed to be on ganges river but it is not. It is situated a short walk away from the ganges. Rooms were old and the wifi only allowed 1 device to log in for a 2 person room. And everytime we had to use the wifi we had to log in. Very inconvenient system.
        点评日期: 2016年10月19日
        6.0
        moulds(来自澳大利亚)
        单人
        Heritage客房
        入住了3晚(2016年10月)
        xx”
        xx
        点评日期: 2016年10月14日
        4.8
        susana(来自西班牙)
        团队
        Heritage客房
        入住了2晚(2016年8月)
        more expensive than real value”
        Not very clean. Electricity failing many times. Not hot water all the time
        点评日期: 2016年8月28日
        7.2
        棒棒哒
        Mark(来自印度)
        夫妇/情侣
        Heritage客房
        入住了2晚(2016年8月)
        Not bad, not great”
        Good location, small room with great shower. But all weekend there was very noisy maintenance work taking place which we hadn't been warned about. Let guests know in advance the hours noisy work will be happening. Nice terrace but could be laid out better and we caught one of the staff peeing behind a wall up there. Use a toilet! Food was fine but spaces lacked ambience.
        点评日期: 2016年8月19日
        8.4
        超级赞
        Julie(来自英国)
        亲子家庭(少儿)
        Heritage客房
        入住了2晚(2016年3月)
        Quaint hotel”
        We stayed here for 2 nights in March 2016. The hotel has a fabulous location and is perfectly placed to explore the ghats. The rooms were clean and comfortable. The rooftop restaurant served good quality food at a reasonable price. The reception staff were extremely helpful and organised sunset and sunrise boat trips on the Ganges and transport to and from the airport at very reasonable rates. Overall, we really enjoyed our stay in this quirky hotel.
        点评日期: 2016年4月13日
        7.0
        棒棒哒
        Annamarie(来自南非)
        夫妇/情侣
        Heritage客房
        入住了2晚(2015年12月)
        Palace on Ganges”
        The location is great. Rooms neat and quiet. Air conditioned and lots of hot water
        Enjoyed our stay. Chose not to eat at the hotel as they were very pricey. Lots of good dining options within walking distance from the hotel
        点评日期: 2015年12月30日
        8.0
        超级赞
        kwangrae(来自韩国)
        单人
        Heritage客房
        入住了2晚(2015年11月)
        Friendly hotel!”
        Friendly hotel, but expensive Dolomites,
        At the hotel kindly welcomed me was a pleasant trip. Next time I want to stay.
        点评日期: 2015年12月3日
        8.0
        超级赞
        Jacqui(来自英国)
        夫妇/情侣
        Heritage客房
        入住了3晚(2015年4月)
        Good base”
        Safety, staff, comfort
        Good food for breakfast and dinner. Nice personable hotel with friendly staff who are flexible and willing to help. AT Assi Ghat so a nice 20 minute walk down the length of all the ghats, allowing a better experience than just sticking to the two central areas. No hot water for two days which was a bit of a let down and did affect the overall enjoyment however the staff compensated by bringing large buckets of piping hot water :-)
        点评日期: 2015年4月16日
        8.7
        超级赞
        Gary(来自澳大利亚)
        亲子家庭(少儿)
        Heritage客房
        入住了2晚(2014年12月)
        Perfect location”
        Location, location, location
        We enjoyed our stay. Vanarasi is like nowhere else on this earth, and this Hotel is right on its cusp. You can walk straight out the door and you are you have the Ganges at your doorstep. The hotel is very clean comfortable. I would stay there again. Recommended.
        点评日期: 2015年4月2日
        5.7
        Michelle(来自美国)
        单人
        Heritage客房
        入住了4晚(2015年1月)
        Noise Noise Noise”
        checking out
        Do not stay here. When we arrived we were given a room on the first floor near the reception. The first thing I wanted to do was take a shower. To my horror there was no hot water. They only have hot water from 5am-11am then 5pm-9pm. The room was freezing cold. We were exhausted so we got in bed to take a nap, then the banging started, then people started congregating out side our room, Talking loudly, there must be no insulation in the walls, it was so loud I got up and went to reception and demanded to change rooms. We were moved to the second floor. The room was better but now the construction noise was worse as we were closer to the roof. The room was freezing and the space heater had to be at least 30 years old, we were to afraid to leave it on while we were sleeping. We could hear our neighbors in the next room it was especially loud in the bathroom. Our window had a view of a brick wall. The TV was broken, It took 3 different TVs before we got one that worked. Frankly this hotel is a nightmare. Stay elsewhere
        点评日期: 2015年1月16日
        6.0
        Margaret(来自加拿大)
        亲子家庭(少儿)
        Heritage客房
        入住了2晚(2015年1月)
        Over Priced”
        Staff did try to resolve issues, close to the Ganges, close to morning Puja
        This hotel is simply over priced. The hotel is dated and is badly in need of an up grade if they continue to charge the current price. We were disappointed in our room and decided to check out the following morning however a refund for our second night was not possible. The staff up graded us to a slightly larger room which was also not as stuffy and close as our first room. Our adult daughter who travelled with us was given a mattress on the floor - no roll away cot available. However when she went to bed we discovered that the mattress smelled very mbadly of mildew.. Staff took the mattress away and pulled a mattress from another hotel room for her to use. Actually that was slightly puzzling because they could have just given her that room since no one else would be using the room now that the mattress was missing. One plus for this hotel is that it is right on the Assi Ghat, a good starting place for walking along the ghats and watching the morning puja.
        点评日期: 2015年1月9日
        12345
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