Although a little way out of town, about 15/20 minutes gentle walk, we feel that we had value for money. Breakfast was more than adequate, our unit was clean , hard bed but comfortable...could do with some cushions for the seats both in our room and the eating areas. Staff have limited English but we got by. Very handy for the bus station, virtually opposite, a bonus after a bumpy ride up from LP, no need for a transfer. The walk into town is a delight with lots to see, and the river views are great from the communal areas, and from our room(1) .Evening food looked fine although we didn't eat any preferring to eat in town. Also quiet apart from the usual dawn chorus of roosters....need a torch for walking back when dark, street lighting is limited.
NO HOT WATER IN SHOWER”
NO HOT WAATER FOR SHOWER
The river views are superb.
Great Location, But.”
Lovely location right on the river,but a good walk into town for restaurants or travel shops. We were the only people staying at the Resort and felt staff were not too bothered that we had arrived. There was no reception area to leave keys or ask advice etc, so consequently on one of the day's our room wasn't cleaned because they couldn't access the room ! Apparently a master key not available. This was no big deal really, but just illustrates a lack of empathy by the staff for providing guests with what comfort the superb Resort location deserve.
When you travel by minibus you are lucky: this place is located just opposite the bus station. The resort is very quiet, the rooms are very comfortable and the view of the river is amazing - if not the best of Nong Khiauw.
Two guestrooms share one bungalow. The walls are not very thick so you can easily overhear your neigbours. Since the resort did not seem to be fully booked all the time, you might want to ask for a room without neigbours.
Staff is very very friendly, but knowledge of English is very basic.
Breakfast is fine, it is served on the best lounge deck of the town.
Not as described, but what we got was good....”
This resort is certainly not as described on Agoda: there are no English-speaking staff; there is no reception area( let alone a 24-hour one) there is no restaurant, there is no atm, there is no money exchange.
What is there is a group of very attractive and clean cabins in a small and pretty garden setting, and an open terrace area with stunning views of the river. We found the staff to be initially very careful of us, but then eased off......I think they are just fed up with being criticized for the discrepancy between the Agoda claims, and the reality. We enjoyed our five days there.
The place is amazing. Drawback location.”
Scenery. Restaurant. Comfy.
Excellent. The only drawback is that it is far from restaurants. On the other hand, it is just opposite minivan station :)
Nice setting but would have liked to have more inf”
Location on the river, great views, comfortable beds
The opening of the restaurant at 6 pm came as a pleasant surprise as until then it had appeared deserted. It was dark again by 9.30 so be on time. Food was delicious.
Great place by the river”
The food, the comfortable room and the view
Relaxing,comfortable and enjoyable.
This is the first review I have ever written and there is a reason for this... I would not wish fellow travellers to endure the same experience we did. A cleaner showed us to our room upon arrival, no paperwork greeting or recption area. Our rooms door was busted, there were lizards crawling around the walls from the cracks in the walls, ants all over the sinks we asked to move and they said no, despite the entire hotel being empty.
When I insisted they gave me a room next door to sleep in for the night. We were due to stay two nights and had paid up front. We left first thing the next morning and lost out a nights stay. The staff were not bothered and pretty rude, instead they just kept asking us for the two room keys. A local family (mum and young son) seemed to manage this resort, I guess it's not their fault as they are not trained in hospitality - but please do not waste your time with this resort and I hope if your reading this you have found it useful.
I am sorry to say I really don't have anything good to say! Hppy travelling.
Good infrastructure but staffs don't want to cook”
Room, hot shower, view from dining area
Good place if you just want a decent environment to stay.
Staff are nice but they would ask you to eat elsewhere for lunch and dinner. Food is decent as long as they are willing to cook.
A crazy barking dog between pha xang and madala ou resort was the highlight of the walk after dinner every night.
better than the reviews suggest”
riverside location, lovely clean and quiet rooms, lovely breakfast terrace on river
you need a bike or other transport to stay here
it is a perfectly maintained cheerful spot right on the river just outside of town,
the management seems to consist of a family of non-english speaking women who are always lying on a bed in the office room, but there is a young guy there with a bit of english who will help you with anything you need at the hotel. for weightier questions about activities and travel ask in the agencies in town !!
lovely breakfast on the river terrace.
super clean rooms w/hot water shower that works.
this place is better than the reviews here make it out,
i was happy here.
Disapointed so left early”
After much deliberation before our travels we booked Pha Xang for 8 nights as a base for our stay in Nong Khiaw. Although located in a beautiful spot on the river the orienation of the rooms is all wrong! We had what would be considered the best room on the end of a row next to the river but were faced with a view of the dining area rather than the stunning scenery! Such a shame that the room views have been overlooked when designing the hotel.
As friendly as the staff were, they spoke no English, so the most basic communication was impossible. When we arrived after a 5 hour trip there was no-one there to meet us (eventually we found a cleaner or hannded us a key) so we were left with all of our luggage and had to find our room, move in ourselves. That evening we seemed to be the only guests on site, there were no staff to be found and the dining area was closed so no chance of getting a drink/food!
Our first attempt a nights sleep was inturrupted by building works a few metres from our room which started at around 5am. Although the rooms and bathroom were clean, the bathroom room has no drainage so after a shower the bathroom floor remains soaked all day.
We were aware in advance the hotel was not right in town but were happy to walk the 20 minutes or so into town, thinking the we would have the benefit of the beautiful surroundings, great views etc so were really disaponted with the hotel itself.
After the second night we cut our losses and moved up to Nong Khiaw Riverside in the heart of town which was the best move we made. What a difference and for the same price too!
If you're looking for a picturesque base with great facilities in this price range, opt for Nong Khiaw Riverside.
a nice, clean resort”
beutifull garden, big rooms and a very nice breakfast
The resort is located just next to the central bus station. The room is big. its a bungalow with its own balcony with a great view to the river. The resort has a beautifll garden that surrounds it.
The breakfast is very nice. There was great hot water in the shower.
We didn't have an access to a WiFi, although there is one.
Great bungalows arranged around a beautiful garden”
View, gardens and breakfast.
On the banks of the Nam Ou river but around 1.5 kms from town/main bridge! Owners should arrange bike hire for guests. We hire our own for 3 days - the alternative was long walk back in the rain!
Desappointing hotel with very poor service.”
Location nearby river, quiet athmosphere and rural surroundings.
What was striking was the total absence of service.
nice view but internet didn't work at all”
the garden and the view
Nice enough but overpriced for quality”
Riverside location, views
The location is a bit out of the way, and staff were friendly but could rarely find someone when needed. We were woken at 6am by a cock fight being held by the men in the hotel, which was a bit unusual! The quality for the price was not good when you consider there are other places to stay nearer to the bridge for a fraction of the price. We moved elsewhere after one night.
Fantastic Staff, Great food and amazing bathroom
amazing hotel, staff were great and the facilities were great. massage service, room service and food. i highly recommend this hotel if you are looking for some great r & r at the end of a stay or just want to get out of town.
Rooms in bungalows by the river”
Beautiful view over the Nam Ou river, surrounding mountains, non touristy neighborhood, kindness of the staff
Our rooms were ready and very clean. There were not really beautiful and there is no separation between the shower and the sink/toilet. The water was warm. The main drawback is the total lack of insulation between two rooms (there are two rooms to a bungalow) and you can hear everything your neighbors are saying or feel any of their moves. And some of the doors make noise when you close them.
But the setting is the best in that village, with the river flowing and the mountain across from the tables where you have breakfast or can read and relax during the day. The staff hardly speaks English but it is not much of a problem. They will do anything to help you out and they even brought us some lemon grass tea as we were reading outside, without us asking for anything!
The village is small and most of the restaurants and guest houses are on the other side of the river, a 20 minute walk away. But this walk is what we thought was the most interesting part of our trip in Laos! You can actually see how Lao people live, selling traditional food in front of their house, weaving, sending the kids off to school...
The hotel is very conveniently located next to the bus station (well, there are three buses per day so you won't be bothered by the sound of the engines).
We really got some nice, peaceful time in this hotel. I just wish they could serve traditional Lao food for breakfast instead of a (good, I must admit) Western style buffet. On our last day, we had a choice between Lao food or Western food and the Lao food was delicious. I guess most of the tourists had gone so there was no need for a whole buffet.
We will certainly stay there again!