very good facilities only problem was not caTERING for westeners in restaurant--- most westeners dont eat rice for breakfast lunch and dinner--so amount of meat supplied was filipino style---very small
Vaue for money”
Quite old hotel but upgrades are being done.I stayed in na Onyx Room.Its relatively small but was okay. The room had complentary water and coffee.. There is a 40 inch TV and water heater. Cabinets were not available. Location is perfect. Important reminder-book ahead of your planned stay as they are usually fully booked.
Worst place to stay in Mindanao.”
Leaking water in the alleys & rooms. Cockroaches in the rooms. Ring of dirt in toilet bowl. Did not clean up room daily. Sink is dirty. Staff in 7th floor for breakfast do not know how to take orders & mixed them up.
Great place ”
Newest hotel in Iligan”
New, Bar/Restaurant on roof, Service
I booked the Coral room. It was not as shown in the picture presented in Agoda.
I paid a higher price to upgrade to a deluxe room.
The tv had only 5 channels and they had a bad reception even though it was satellite.
The restaurant was nice. But they kept getting my order wrong and tried to charge me for it. I called over the Manager and finally got it straightened out.
The location has limited restaurants around and does not seem safe to walk around at nite.
If you like cockroaches, this hotel is for you. I personally killed 8 !!!
The room was very small but cockroach ridden. It was not particularly clean.
The bed and sheets and towels were good and well presented,
Nice large restroom and shower.
Nice large 32" TV. Internet was intermittent.
Hotel staff were courteous and helpful.
Diamond room was great”
Stayed 10 days. All in room 529, diamond. The king bed was clean and comfortable. The room was quite large with a desk, small table and several chairs in addition to the king size bed. A large closet with mirrored sliding doors was nice for my extended stay. The bathroom (CR) was very large and clean. We always had enough hot water in the oversize bathtub/ shower. We saw a total of 3 small roaches over the 10 days. The free breakfast was good but very limited on choice.
The front desk staff, housekeeping and security staff were all friendly and helpful. If you need your room cleaned, or just want fresh towels, give the front desk a call. The little door hanger will most likely not be seen if you don't call.
Overall a great stay in a hotel with a good reputation. I missed not having a pool, but there are so many things to do and see in Iligan City.
The location is not convenient. It looks like an old hotel. ”
The staff are not that friendly at all. The elevator smells like some cigarette smoke. When we entered the room, my son cried as it was so dark and smelly. The bed linens smells different and the room is small.
We didn’t sleep on the hotel instead we booked for a better one.
location and staff is friendly.
the hotel is very old, elevator is very slow even just to open. once you are on the floor the foyer is dim and old, the paint makes it look gloomy. the biggest shock of it is the room size. there is hardly anyroom to move around, and they charge us$50+ for that kind of room, if it is in hongkong i would understand. the toilet is more spacious. the really problem is the size of the room and the hallways. not worth the amount charge. i am sad that your company put it on top of your list.
Clean room without window, small. Good location”
nice restaurant on roof top, good location, room was clean
The room (Onyx) was without window and quite small.
Location of the hotel is good and staff was friendly. Room was not automatically cleaned and one had to ask for new toilet paper etc.
The restaurant on the roof top of the hotel is a highlight. Breakfast can only be chosen a la carte and only instant coffee is included.
Overall, for room size and the fact that it was without window (which was not mentioned anywhere) it is relatively expensive.
The only thing good about the hotel is the breakfast
I did not enjoy our stay in this hotel. Our room doesn't smell good, it's like when you're in an attic and it smells like mold and there were also a lot of small cockroaches .The elevator was not working. The staff were not helpful. Internet was slow. It's hard to get a cab. Definitely would not stay in this hotel again.
We booked this hotel online but was disappointed by the conditions of the rooms. It needs a lot of updating as it’s an old building. We expected that our room would be cleaned but when we came back from lunch it was still not done. Apparently we had to call. After dinner we came back and it was still in disarray. The front office forgot to tell the staff after our first call. They do not look out for the needs of their hotel guests but they’re more busy setting up for functions. At 1135 pm on our last night they were moving furniture right above our room. If you want a good nights rest, don’t book this place.
Sadly, this is the best hotel Iligan can offer”
This is the best that Iligan can offer. But it certainly isn't the best. You can hear the noise from outside if you are in your room. The room is not sound proof. When I checked in here 4 years ago, the place was new.
But the age shows this time. It hasn't been maintained well or the paint just makes the place look old. Either way, it's not the best hotel really.
But this is the best hotel in Iligan City. Sad, actually. Their function halls are good but the rooms aren't that great.
Nice clean place staff where great and the food was exilant
Accessible to all”
Safe and secured.
Onyx room is a bit small. There should be cabinets or closets for clothes. If just for a day, it's fine.
Needs a few changes but overall it's improving”
New tvs, Internet is slow, menu for breakfast is better, morning breakfast staff look alive now, not like zombies bef ore.
clean, friendly staff and accessible”
clean, friendly and helpful staff and accessibility
It was ok, comfortable bed and accommodating staff
Comfort in out of the way place”
Location, food, clean room
Nice room. Good restaurant. It is located near a Mosque, so you will hear the call to prayer at 04:30.
Good location, good price... facilities need repair. ”
Pros: location, staff, price
Cons: poor facilities (many broken item in room = sink, toilet, shower, AC) - off of main road (noisy), very limited breakfast items.
Accessible in everything: church, malls, market & taxi