The view at the lobby is fantastic. Very helpful and good manner staff, especially Craig and Amy. Nearly most of the staff can speak fluent English. Free ride to the monkey park and Yudanaka train station are very convenient to the guest. Foods were good too. Highly recommended.
Very solid hotel; excellent staff”
Great all around hotel with excellent staff - each staff member with whom I interacted was kind, outgoing, and helpful. Will definitely stay here again.
Friendly onsen town hotel”
Stayed here after our visit to the snow monkey park. Quiet hotel with 2 onsen pools which switches. Had a good experience when one of the monkeys decided to sit nearby the onsen in the morning.
Food was not too bad. Tatami and room was comfortable as well. Managed to schedule a massage in the room which was done perfectly.
A good view Ryokan with Japanese Dining Experience”
Actually I travel with my 2 elderly parents, we stay at this good modern ryokan, room is clean and spacious, has western bed , the onsen facility is good enough, they have outdoor onsen also but we cannot enjoy the view as they have partition. View from hotel lounge is very soothing, The most experience is you can enjoy a japanese style breakfast and dinner (with additional cost), we love it soooo much, very delicious and unique, the best food I think as I try 3 ryokan for this journey, all the staff is very attentive, my fave is Christine, she can speak english fluently and very helpful to elderly. A recommended place to stay when you visit Nagano and the place is only 11 minutes from the snow monkey forest area.
Convenient and clean room
very good service, staff were all very friendly and can communicate well in english. Free shuttle from train station and snow monkeys were provided.