秘密海湾酒店座落于唐加勒的塔拉拉海滨，是供你娱乐放松的理想住宿选择。 这家酒店距离市中心仅11 km，便于游客出行。 酒店住宿优越的位置能够方便住客前往市区内的热门景点。
秘密海湾酒店的一流设施和优质服务会让客人的入住变得更加愉快。 酒店特色服务包括免费房内无线网络, 快速入住/退房登记, 行李存放服务, 无线网络(公共区域), 停车场。
大部分客房都配有禁烟房, 空调, 书桌, 迷你吧, 阳台/露台，再讲究的客人也能感受到酒店服务的诚意与品质。 酒店设有众多娱乐设施，例如：小船, 钓鱼, 水疗中心, 按摩, 儿童乐园，都是放松身心的优质选择。 专业的服务与丰富的特色活动尽在秘密海湾酒店。
Lied about overbooking, put me in a ‘nicer’ room w no wifi or mosquito net, then refused to refund $”
Asked me to pay in full on arrival, they had ‘irrigation’ issues w orig bungalow room, put me in new room in middle of the jungle, partially working showers, no employees on site, 100 meters from orig hotel. After lunch and settling in I realized all the bungalows were all occupied and there was zero construction. I approached the manager about the issues and she promised me a bungalow the next day. No fixes on the issues w the new room. I calmly explained I wasn’t happy w the room, lack of amenities or mosquito net. I asked for a refund, she refused. I explained it wasn’t acceptable, then asked for a refund just on 2nd and 3rd nights as I was going to find another hotel. She refused that and finally called her boss a few times (boss was in a meeting). She said she’s unable to authorize a refund. Finally got the ‘secretary’ of the boss on the phone, was rude and refused any refund. Finally left to another hotel, zero refund. Deceitful rude dishonest and disrespectful! Don’t stay here!
Great place. great staff!”
Despite the fact that the hotel was not able to provide us with a baby cot, we had a fantastic time at the Secret Bay Hotel! The manager Ratna made everything possible to facilitate our time. All the staff (especially in the kitchen) is working really hard to provide the guests with maximum comfort and it works! The hotel is very clean and they are doing your room upon request. Some customers have been complaining about bug beds but I don't think this is accurate: if you spend time lying on the beach you will likely end up bitten by sand flees, which I reckon is what happened to these disgruntled customers. The hotel is providing sun beds on the beach too, so you should be able to stay safe from the sand flees! Enjoy your time at Secret Bay!
Excellent staff and great location, and the food was lovely
Expensive for what it is”
I choose this room as it had air con and a fridge. On arrival no fridge but one small bar fridge was promptly bought in, it was old rusty and one leg was short. On the first day the water went off for about an hour. After a long day out on our second day we were welcomed back with no water again, we were told it would be fixed in half an hour but after much longer than this we were offered to shower outside with a cold water pipe. Explained this was not acceptable and had to demand that we shower in an unoccupied room we finally were shown another room. As we started to shower we were told to leave my husband had to lock the door to stop the owner entering. Apart from this our room had a broken toilet seat shower pressure was very weak and overall room was in need of at least a clean and paint. This room was expensive compared to others we stayed in on our trip. Food was generally good and location was close to beach. Beach was ideal for sun bathing but the waves would beat you about so not pleasant for swimming. On departure we booked a tuk tuk for 9.30am owner again proved a problem by banging on the door and telling us to go at 9am we said no 9.30 would be when we would leave.
Nice hotel at the beach”
Very nice stay.
Beautiful located hotel”
Simple but adequate (standard double) rooms with inconvenient (dangerous) level differences, especially towards the bathroom in the middle of a dark night. Nevertheless our stay was quite pleasant with the nearby beach and the wonderful setting of the restaurant (little overpriced) on the topfloor overlooking sea & beach.
Hotel confortable ubicado cerca de la playa”
La estancia fue tranquila, el hotel esta a metros de la playa, restarian mejorar pequenios detalles como limpieza diaria de las habitaciones. No obstante el precio pagado es excesivo para lo que ofrece el lugar
Fint läge nära stranden.”
Vi bodde i en bungalow som var fräsch. Personalen var mycket vänliga och gav bra service. Frukosten var god och bra. Bra boende till ett bra pris.