Not up to the standard of the way Sheraton should be”
Rooms were outdated out carpets dirty
Thank you very much for choosing Sheraton Chengdu Lido Hotel and share your comment with us. We noticed your experience were not perfect during your stay because the aged of room decoration, form your feedback, we notice there is still much space for us to improve,We would like to communicate this issue immediately with our management team and owner. Lastly, thank you again for your helpful comments, and we look very much forward to meet you again in the future.
I booked 2 rooms with a special remark that 1 room in King bed, another room with double beds, but the hotel did not find this remark then both 2 rooms in King bed!
Bad smoking smell was covered in the non-smoking room.
This hotel is old, but its location is good, as well as very nice service. The staff there is helpful.
too small room”
Room is too small, there are some wrong information between picture show in Agoda web-site and hotel,
good as usual
Good Location ”
Clean room, quiet, friendly staff
Short New Year Trip”
Friendliness of the staff, location, comfort
All the staff were friendly, welcoming and happy to help me with any query. I was in contact with them before I arrived and they helped arrange a tour to Emei Mountain which was one of the main things I wanted to do whilst I was there. As a solo traveller I really appreciated their help and welcoming attitude
Great location, staff not to helpful”
location, room, location
The location was great. The staff was very friendly but not very helpful. When inquiring about visiting the local/popular tourist attractions they were not very helpful as they were not very knowledgeable.
City Center American Hotel”
The Staff all speak English, Clean Rooms, Good Location