果阿阿凯莎水疗酒店 (The Acacia Hotel and Spa Goa)

果阿阿凯莎水疗酒店 (The Acacia Hotel and Spa Goa)

H.No. 586/A, Sequeira Vaddo, Candolim, Next to Shanta Durga Temple, 恰恩多利姆, 果阿邦, 印度, 403515
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    果阿阿凯莎水疗酒店的住客点评

    7.6
    还不错
    /10
    (78 份点评)查看住客意见
    8.4
    客房超舒服

    果阿阿凯莎水疗酒店设施服务亮点

    推荐亮点

    • 机场接送服务

    • 距离海滩490米

    • 货币兑换

    • 每日客房清洁服务

    棒棒哒
    位置
    8.6
    查看地图
    位置很好 - (市中心内)
    附近
    热门
  • InStyle Jewellers Shop740 m
  • 新凯林海滩1.1 km
  • Sinq Night Club1.26 km
  • 坎杜里海滩1.36 km
  • Club LPK Waterfront1.62 km
  • 维德医药店1.65 km
  • Hill Track Bar1.72 km
  • 果阿水上潜水中心2.24 km
  • Calangute Mall2.31 km
  • 阿瓜达堡2.37 km
  • 性价比7.5
    距市中心10.00 Km
    位置评分8.6
    最近机场果阿国际机场 (GOI)
    距机场16.0公里
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    果阿阿凯莎水疗酒店提供的房型

    8.4
    棒棒哒
    客房品质及舒适度
    高级房 (Superior Room)
    高级房 (Superior Room)
    ...
    • 客房面积:24 m²
    • 景观: 城景
    • 2张单人床 或者 1张双人床
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    豪华房 (Deluxe Room)
    豪华房 (Deluxe Room)
    ...
    • 客房面积:28 m²
    • 景观: 城景
    • 2张单人床 或者 1张双人床
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    套房 (Suite)
    套房 (Suite)
    ...
    • 客房面积:40 m²
    • 景观: 城景
    • 2张单人床 或者 1张双人床
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    蜜月配套 (Honeymoon Package)
    蜜月配套 (Honeymoon Package)
    ...
    • 客房面积:24 m²
    • 景观: 城景
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    豪华双人床房 (Deluxe Double Room)
    豪华双人床房 (Deluxe Double Room)
    ...
    • 客房面积:28 m²
    • 淋浴
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    套房 (Suite)
    套房 (Suite)
    ...
    • 客房面积:40 m²
    • 淋浴
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    高级单人房 (Superior Single)
    高级单人房 (Superior Single)
    ...
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      三人房 (Triple Room)
      三人房 (Triple Room)
      ...
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        单人间 (Single)
        单人间 (Single)
        ...
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          行政双人房 (Double Executive)
          行政双人房 (Double Executive)
          ...
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            关于果阿阿凯莎水疗酒店

            关于果阿阿凯莎水疗酒店

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            酒店住宿设施

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            位置及周边

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            果阿阿凯莎水疗酒店的真实住客点评

            Agoda用户点评(78份)Booking.com用户点评(99份)
            7.6
            /
            10
            环境和清洁度7.7
            设施6.9
            位置8.6
            客房舒适度8.4
            服务7.5
            性价比7.5
            真实的住客点评来自 Agoda
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            全部点评 (78)
            39份真实住客点评
            12
            9.6
            惊艳了
            Andrew(来自英国)
            二人结伴
            高级房
            入住了21晚(2019年3月)

            Great stay at the Acacia ”

            A hotel with a great central location. Staff were friendly and could not do enough for us. Lovely room with a very comfortable bed ,excellent service from cleaner .enjoyed time around and in the pool , great room service . Fabulous rooftop bar with great views of the sunset. Reception staff very friendly , attentive and very helpful when needed . Lovely breakfast with omelettes and pancakes cooked freshly to order . Great three week stay and would thoroughly recommend.

            点评日期: 2019年4月5日

            Dear Andrew, Do accept my heartiest greetings on behalf of the team at The Acacia Hotel and Spa, Goa. We thank you for choosing us as your preferred destination in Goa. It is indeed a delight to hear that you enjoyed your stay at our hotel. We, at The Acacia Hotel and Spa, are always aiming to create a memorable and relaxing stay for all our guests. We are delighted to read how much you enjoyed your room and culinary experience and I am pleased to hear, that our hoteliers successfully contributed to making your stay enjoyable. We at the reception are very happy that our help came in handy when needed. We do look forward to seeing you again in the near future and thank you once again for giving us the opportunity to serve you. Warm regards, Abhik Sen (Guest Relations Manager)

            回复日期:2019年4月7日
            果阿阿凯莎水疗酒店
            9.6
            惊艳了
            Ahmed(来自英国)
            亲子家庭(婴幼儿)
            高级房
            入住了3晚(2019年1月)

            惊艳了”

            A pleasant, clean and fresh smelling hotel. The room was ready on arrival with complimentary soft drinks and all the necessities. A staff by the name of Sahab Uddin was extremely polite and helpful with our luggage. A variety of fresh breakfast served every morning with friendly staff. The hotel is located centrally a short distance from the beach, shops and restaurants. Overall a family friendly hotel much recommended in Goa.

            点评日期: 2019年3月11日

            Dear Mr Bhikha, Sunny greetings from Goa and Team Acacia. We were delighted to have hosted you at The Acacia Hotel and Spa. Our Housekeepers do a great job at ensuring that the hotel is taken care of. We will certainly pass on your regards to the culinary team and Shahabuddin as well. Our staff wishes nothing more than to have our guests go home happy and with memories to share with their loved ones. It is always our endeavour to do the best and to see that we succeeded in good measure is heartening, We would love to host you again at The Acacia. Thank you again for your kind recommendations and praises. Warm regards, Abhik Sen (Guest Relations Manager)

            回复日期:2019年3月15日
            果阿阿凯莎水疗酒店
            6.0
            Shiksha(来自香港)
            独行侠
            高级房
            入住了4晚(2019年2月)

            Indifferent Attitude for a Hospitality Establishment”

            Pros: Warm and helpful breakfast staff. Some front desk staff are helpful. In house entertainment daily. Convenient location. Cons: They failed to repair a plumbing problem. I had no water in the bathroom on my last night and morning of departure. Lies that the problem was resolved. No email reply from my complaint after checking out. Dirty, stained towels. The filth shows immediately the towel absorbs water. Very noisy 3rd floor with ongoing entertainment all night on the 4th floor (rooftop).

            点评日期: 2019年2月7日

            Dear Ms Rampersad, First of all, we would like to thank you for your booking at The Acacia Hotel and Spa, Goa! We really appreciate your criticism, which supports us in our endeavour to meet the expectations of our guests and it helps us in our striving for perpetual improvements. It is very unfortunate to know that we did not completely meet your initial expectation with the way, the situations were handled. I have taken the time to go over your comments and discussed them with the concerned departments in order to avoid future dissatisfaction of our guests and can assure you that action has been taken. In regards to the water pressure, it was communicated to the front desk that the issue has been resolved, thereby Navas accordingly acted when informed otherwise. It is indeed unfortunate that such miscommunication happened and you had to suffer as a result. As for towels being stained, we have communicated the same to our cleaners and appropriate action shall be taken.

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            果阿阿凯莎水疗酒店
            9.6
            惊艳了
            Jayesh(来自英国)
            二人结伴
            高级房
            入住了2晚(2019年1月)

            Good hotel excellent reception staff.”

            Nice location

            点评日期: 2019年1月10日

            Dear Jayesh, Do accept my heartiest greetings on behalf of the team at The Acacia Hotel and Spa, Goa. We thank you for choosing us as your preferred destination in Goa. We, at The Acacia Hotel and Spa, are always aiming to create a memorable and relaxing stay for all our guests. We are delighted to read how much you enjoyed your experience with our reception staff and I am pleased to hear, that our hotelier could successfully contribute to making your stay enjoyable. We do look forward to seeing you again in the near future and thank you once again for giving us the opportunity to serve you. Warm regards, Abhik Sen (Guest Relations Manager)

            回复日期:2019年1月11日
            果阿阿凯莎水疗酒店
            8.0
            棒棒哒
            KARUNA(来自印度)
            亲子家庭(婴幼儿)
            高级房
            入住了4晚(2018年12月)

            It was a very smooth and comfortable stay...”

            Worth halting at this hotel..

            点评日期: 2019年1月3日

            Dear Guest, Thank you very much for choosing us as your preferred destination for a much needed holiday. It is a great pleasure to hear back from you. We must mention at the outset that our staff's behaviour towards you was great because of how you well you treated them. We hope that you had sufficient time to explore throughout Candolim since it is at the heart of the hustle and bustle of the city. We look forward to welcoming you back in the near future. Kind regards, Abhik Sen (Guest Relations Manager)

            回复日期:2019年1月3日
            果阿阿凯莎水疗酒店
            4.4
            Roshan(来自美国)
            亲子家庭(婴幼儿)
            高级房
            入住了1晚(2019年1月)

            Unfriendly service ”

            Front desk was not friendly They refused and argued 10-15mins to provide a second key for the rooms. First they said software doesnt allow them to make 2 keys and they said its a hotel policy to not provide 2 keys. But in the end, we received 2 keys after unneccessary arguments. It was listed on website when i booked, 3 adults or 2 adults with 2 kids. They charged me extra approx $50. Even after paying we did not receive rollaway bed for 4 hrs aftrt asking for it. We asked for 2 rooms together, but was not given. Overall bad experience!! Room number 216 did not lock

            点评日期: 2019年1月3日

            Dear Roshan, Warm greetings from The Acacia Hotel and Spa. We are sorry that you had to go through an unpleasant arrival experience owing to a miscommunication that occurred. We would like to clarify a couple of things in this regard. 1. You were 5 adults and 2 children. And you booking clearly states 4 adults on the voucher. In this regard our charges are clear and should you book with Agoda would reflect accordingly as well. 2. We have checked the lock in Room 216, which is working fine and was not something you brought up during your stay for us to be able to help with. 3. We understand that you wished to have two keys but as a measure of keeping track being a small property, we give one key and accordingly only senior members access allows for making additional keys which you got. The person who informed you was indeed right on his part. We still hope you don't base your opinion on just one day of stay and return soon. Warm regards, Abhik Sen (Guest Re

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            果阿阿凯莎水疗酒店
            8.0
            棒棒哒
            Ashutosh(来自印度)
            二人结伴
            高级房
            入住了3晚(2018年12月)

            还不错”

            Pros : Location is good, near the beach & have good restraunts nearby. Good for couples & family. Food is good as well.

            点评日期: 2018年12月25日

            Dear Ashutosh, Thank you very much for staying with us. It was a pleasure to host you amongst us. Your comments are well appreciated. Our team would be delighted to hear of your culinary experience. We do hope you would visit Goa soon and stay with us yet again. Warm regards, Abhik Sen (Guest Relations Manager)

            回复日期:2018年12月29日
            果阿阿凯莎水疗酒店
            8.0
            棒棒哒
            Thomas(来自澳大利亚)
            二人结伴
            高级房
            入住了3晚(2018年11月)

            Walking distance to the beach”

            The hotel is nice and in a great location. It’s on a strip that has many restaurants and shops and is only a 10 minute walk to the beach. Staff at the hotel were nice, especially the restaurant and cleaning staff. Recommend hiring a scooter while in Goa. Also if you go to the beach in the morning, it’s much less crowded.

            点评日期: 2018年12月7日

            Dear Thomas, Sunny greetings from Goa. It was a great pleasure to have hosted you at our property.It is especially gladdening that you could make the best of the location. Our staff's attitude is mostly a reflection of you who treated them well. You are right about the beaches in the morning, when they are at their pristine and less crowded. Thank you again for your kind words and recommendations. We hope you visit us soon. Warm regards, Abhik Sen (Guest Relations Manager)

            回复日期:2018年12月8日
            果阿阿凯莎水疗酒店
            6.8
            小一般
            Bharat(来自南非)
            二人结伴
            高级房
            入住了4晚(2018年10月)

            On the whole hotel was okay”

            Improve on their breakfast

            点评日期: 2018年10月23日

            Dear Guest, Good afternoon. Thank you for the feedback that you have provided us. We are certainly looking at ways to improve upon the breakfast experience for our guests. We do hope you stay was comfortable in other respects. Warm regards, Abhik Sen (Guest Relations Manager)

            回复日期:2018年11月14日
            果阿阿凯莎水疗酒店
            8.4
            棒棒哒
            Rahul(来自印度)
            二人结伴
            高级房
            入住了5晚(2018年9月)

            good stay”

            this hotel is gud... friendly helpful staff.. breakfast need more focus on north indian food else lots of option in breakfast.. good location.. near to baga n panjim....nice ambience..enjoyed..will recommend everyone to go to acacia...

            点评日期: 2018年9月14日

            Dear Rahul, We cannot reiterate enough how much of a pleasure it was to host you at our property. It is delightful indeed that you found our staff to be helpful and our hotel to be a chosen one for the stay. The location is an advantage indeed being at the heart of Candolim. We will certainly look into your suggestion about how we can improve our breakfast. We hope to see you soon. Warm regards, Abhik Sen (Guest Relations Manager)

            回复日期:2018年9月21日
            果阿阿凯莎水疗酒店
            7.2
            还不错
            Lara(来自英国)
            好友组队
            高级房
            入住了2晚(2018年3月)

            还不错”

            Lovely hotel with absolutely fantastic staff, particularly at breakfast. My only complaint is that the pool is actually quite small and completely covered, so not the best for anyone looking to sunbathe!

            点评日期: 2018年3月11日

            Dear Lara, Heartiest greetings from the team. we were amiss in sending you our sincere thanks for the lovely words for our staff. It is indeed a pleasure to have been able to host you and hope you do come back soon to sunny shores of Goa. Warm regards, Abhik Sen (Guest Relations Manager)

            回复日期:2018年9月21日
            果阿阿凯莎水疗酒店
            4.8
            Jigar(来自印度)
            好友组队
            高级房
            入住了2晚(2017年12月)

            还行吧”

            They charge service tax for everything. It is not mandatory by the court orders, still they don't reverse back the service charge. If charging service charges is against the wish of the customer then they should revert it back.

            点评日期: 2017年12月9日

            Dear Guest, Let me first take the opportunity to thank you for staying with us at The Acacia Hotel and Spa. We see that you were not satisfied with your stay with us and we do appreciate your views in this matter. It is certainly an aspect we have worked upon and your review has helped us immensely. Any inconvenience caused is deeply regretted. I can personally assure you of a way more improved experience. Warm regards, Abhik Sen (Guest Relations Manager)

            回复日期:2018年11月22日
            果阿阿凯莎水疗酒店
            10.0
            惊艳了
            Prashant(来自印度)
            二人结伴
            高级房
            入住了3晚(2017年12月)

            Great host ”

            Thank u for making our trip so special , Special thanks to Mr. Ali who helped us beyond and Mr. Sumit at Terrace Restaurant to make our occasion more special . Best hotel visited yet and clean , safe , comfortable etc

            点评日期: 2017年12月9日

            Dear Guest, Greetings from The Acacia Hotel and Spa. We are delighted to have hosted you at our beautiful property which is at the heart Candolim. Since you had a great time, we would love to hear more of your experiences with our staff and services offered. It would be great if you also review us on Tripadvisor. A special thanks on behalf of Ali as well. We look forward to hearing back from you and having you here at The Acacia. Warm regards, Abhik Sen (Guest Relations Manager)

            回复日期:2018年11月22日
            果阿阿凯莎水疗酒店
            7.6
            还不错
            Dhaval(来自印度)
            二人结伴
            高级房
            入住了1晚(2017年5月)

            Good hotel in decent price”

            Nice confortable hotel

            点评日期: 2017年11月25日

            Dear Guest, Greetings from The Acacia Hotel and Spa. We are delighted to have hosted you at our beautiful property which is at the crossroads of the hub of activity in Candolim. It is great to hear of your comfortable room experience. We look forward to hearing back from you and having you here at The Acacia. Warm regards, Abhik Sen (Guest Relations Manager)

            回复日期:2018年11月22日
            果阿阿凯莎水疗酒店
            4.0
            Keyur(来自印度)
            亲子家庭(婴幼儿)
            高级房
            入住了1晚(2017年11月)

            Not value for Money”

            The ooms were not cleaned and also staff was too lazy to respond to requests. The food was OK with very limited menu options. The stay was not as expected to be in a 4 star property.

            点评日期: 2017年11月12日

            Dear Guest, Let me first take the opportunity to thank you for staying with us at The Acacia Hotel and Spa. We see that you were not satisfied with your stay with us and we do appreciate your views in this matter. It is certainly an aspect we have worked upon and your review has helped us immensely. Any inconvenience caused is deeply regretted. I can personally assure you of a way more improved experience. Warm regards, Abhik Sen (Guest Relations Manager)

            回复日期:2018年11月22日
            果阿阿凯莎水疗酒店
            3.2
            samantha(来自印度)
            亲子家庭(婴幼儿)
            高级房
            入住了4晚(2017年10月)

            Pathetic”

            Poor rooms, pathetic service, very bad food

            点评日期: 2017年11月1日

            Dear Guest, Let me first take the opportunity to thank you for staying with us at The Acacia Hotel and Spa. We see that you were not satisfied with your stay with us and we do appreciate your views in this matter. It is certainly an aspect we have worked upon and your review has helped us immensely. Any inconvenience caused is deeply regretted. I can personally assure you of a way more improved experience. Warm regards, Abhik Sen (Guest Relations Manager)

            回复日期:2018年11月22日
            果阿阿凯莎水疗酒店
            8.0
            棒棒哒
            Bimal(来自印度)
            好友组队
            高级房
            入住了3晚(2017年10月)

            Certain facilities like indoor games proper bar travel desk needed more informative”

            EAT RETAURANT TEAM STOOD OUT SPECIFICALLY MR PRITHVI SINGH & Francis of purse the other team members were also supportive The reception desk also was co-operative Not to miss out on room boy Mr Dilawar he gave us much information and help us in our food requirements baggage etc Thanks to the full team

            点评日期: 2017年10月30日

            Dear Guest, Greetings from Sunny Goa and Team Acacia. We are delighted to have hosted you at our beautiful property which is at the crossroads of the hub of activity in Candolim. It is delightful to hear of your culinary experience. Dilwar would certainly appreciate your kind words. We look forward to hearing back from you and having you here at The Acacia. Warm regards, Abhik Sen (Guest Relations Manager)

            回复日期:2018年11月22日
            果阿阿凯莎水疗酒店
            9.6
            惊艳了
            Riyaz(来自印度)
            亲子家庭(婴幼儿)
            高级房
            入住了4晚(2017年10月)

            惊艳了”

            Car parking is a bit problematic, otherwise everything is very good. Staff is very polite and too much caring which makes you more comfortable. Overall awesome experience! Thanks.

            点评日期: 2017年10月21日

            Dear Guest, Greetings from Sunny Goa. We are delighted to have hosted you at our beautiful property which is at the crossroads of the hub of activity in Candolim. Since you had a great time, we would love to hear more of your experiences with our staff and services offered. It would be great if you also review us on Tripadvisor. We look forward to hearing back from you and having you here at The Acacia. Warm regards, Abhik Sen (Guest Relations Manager)

            回复日期:2018年11月22日
            果阿阿凯莎水疗酒店
            5.6
            Rupam(来自印度)
            亲子家庭(婴幼儿)
            高级房
            入住了2晚(2017年10月)

            还行吧”

            Pros - Location Cons - room service was not good

            点评日期: 2017年10月19日

            Dear Guest, Let me first take the opportunity to thank you for staying with us at The Acacia Hotel and Spa. We see that you were not satisfied with your stay with us and we do appreciate your views in this matter. It is certainly an aspect we have worked upon and your review has helped us immensely. Any inconvenience caused is deeply regretted. I can personally assure you of a way more improved experience. Warm regards, Abhik Sen (Guest Relations Manager)

            回复日期:2018年11月22日
            果阿阿凯莎水疗酒店
            5.6
            Gaurav(来自印度)
            好友组队
            高级房
            入住了3晚(2017年10月)

            还行吧”

            Good Location and decent property. The staff was very confused and arrogant. Very disappointing service and In room service is close to not available. Highly recommend them to work on their staff and service.

            点评日期: 2017年10月16日

            Dear Guest, Let me first take the opportunity to thank you for staying with us at The Acacia Hotel and Spa. We see that you were not satisfied with your stay with us and we do appreciate your views in this matter. It is certainly an aspect we have worked upon and your review has helped us immensely. Any inconvenience caused is deeply regretted. I can personally assure you of a way more improved experience. Warm regards, Abhik Sen (Guest Relations Manager)

            回复日期:2018年11月22日
            果阿阿凯莎水疗酒店
            12
            这家酒店住宿好热门,不容错过!

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            |还不错 7.6
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