The hotel's location and onsen are excellent. The onsen in particular is fantastic, and the breakfast is also splendid, with many tasty selections in both Western and Japanese styles. My room was spacious, but the carpet was strangely sticky, which made me concerned about the cleanliness of the room overall. (The sheets and bathroom seemed clean.) Also, the room smelled heavily of cigarette smoke even though I booked a non-smoking room, which sadly will prevent me from staying at this hotel again, even though I truly loved the rest of it. If cigarette smoke doesn't bother you, however, this is an excellent hotel and I do recommend it highly to anyone who doesn't have problems with allergies to cigarette smoke.
nice surprise ”
It was by mistake we booked this hotel in Kashihara rather than Nara - but a fortunate one. We really liked the friendly hotel as well as staying in Kashihara, and Nara is just a short, pleasant train ride away.
Needs to improve”
This is generic, Japanese hotel at its peak. The building has the overall feel of being the cheapest way to enclose a space. Though it surely reflects most of the surrounding buildings that way. There is no protection from the noise of trains just over the road. The decor is shabby and has the feeling of never having being changed since the hotel was built. The room stank of stale cigarette smoke which seemed to increase inexplicably from time to time. The public bathroom is reasonable though the sauna is not open half the time. The fact of having this public bath seems to enable them to suddenly impose a tax on leaving guests that leaves a sour taste. And talking of taste, breakfast is cheap and bland and barely changes, accentuated by truly awful coffee. The Japanese propensity to always have some greeters shouting at guests arriving for breakfast makes it an ordeal to sit there in the morning. A chef that in foreign hotels would be making omelets to order just busies himself making fried eggs. Margarine? What, no butter? Who eats margarine? Whipped cream? Chemical-tasting and obviously sprayed from the can. Doughy croissants, one tasteless bread variety, suspiciously yellow scrambled egg. If you were vegetarian then forget it, they don't cater to you. In fact, one wonders if there is any sense of who their guests are. They even want you to put your canteen tray and plates back on the trolley. Hey! We are guests! Clearly "Omotenashi" means nothing here. Well, it doesn't really in most of the country either. It is just like a company slogan - something to make the company feel good about itself but which no one takes seriously.
Very nice and helpful staff. Clean, quiet, 3 minutes from train station. I got the Japanese room!”
I was able to reserve the Japanese room at no extra cost, and I got a great rate on Agoda. Never heard of the website or the hotel before, but the photos and special discount convinced me.
Classy, few minutes' walk to the station and quiet
I made an honest mistake in booking 2 twin room meant for 1 person per room. The hotel was running a full house but the hotel was kind in upgrading us to a luxurious suite with 2 bedrooms for the 4 of us with an additional charge. Nonetheless, we were extremely delighted with the suite and truly enjoyed our stay with the hotel.