尊敬的宾客您好， 非常感謝閣下抽空分享您的住宿體驗。 很高興得知我們的優越房间及23楼供应的茶点及服務，讓您感到滿意。 衷心期待您再度光臨珍苑国际酒店！ 公关部經理 许国炎 敬上

Dear Ling, Salam mesra and thank you for choosing The Pearl Kuala Lumpur as your preferred accommodation provider when you were in Kuala Lumpur. We appreciate your feedback on the recent stay and glad to know that you have had a wonderful stay experience. At The Pearl Kuala Lumpur, all of us strongly believe in taking care of our valued guests while they are accommodated with us. For your kind information, our hotel is currently undergoing an enhanced revamping and upgrading renovation work, where we will be bringing guests completely new and exciting stay experience very soon. Thank you once again for rating us commendably well and we would love to have your wondrous presence again on your next visit to Kuala Lumpur. Yours sincerely, Lawrence Khoh Guest Relations Manager The Pearl Kuala Lumpur

Dear Mr Lee, Salam Mesra from The Pearl Kuala Lumpur! Thank you for sharing your review with us. It is a pleasure to announce that we will be implementing many of these upgrades to the property. Our guests will be getting an elevated experience of the new Hotel lobby, dining area, and much more! In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. Thank you Nur Sakinah Nabilah Bte Mohd Nor Assistant Marketing Manager

尊敬的宾客， 您好！感谢您选择珍苑国际酒店并与我们分享您的住宿过程的感受。 我们很高兴能带给您一个满意的入住体验以及对于我们周围餐饮设施，酒店服务员的肯定。 忠心盼望您再次光临我们酒店，并继续为我们提供更多宝贵意见和建议！ 我们会恭候您的下次光临，谢谢 祝您生活愉快！ 許國炎，宾客公关经理 The Pearl Kuala Lumpur

尊敬的宾客， 您好！感谢您选择珍苑国际酒店并与我们分享您的住宿过程的感受。 我们十分高兴看到您满意此次的入住和对于我们设施，服务的肯定。衷心盼望您再次光临我们酒店，并继续为我们提供宝贵的意见和建议！我们会恭候您的下次光临，谢谢 祝您生活愉快！ 許國炎，宾客公关经理 The Pearl Kuala Lumpur

Dear Swee, Salam mesra and thank you for taking the time away to share your stay experience with us. We are glad to know that your overall stay was a pleasant one and as we write, we are in the midst of upgrading and renovating our dining restaurant. Kindly bear with us as we improve and bring you a totally new and enhanced dining experience at our Level 5, once it is completed. Thank you and hope to see you again. Lawrence Khoh Guest Relations Manager The Pearl Kuala Lumpur

Dear Ms Xiu, Salam Mesra from The Pearl Kuala Lumpur! Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the Hotel that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property. Our guests will be getting an elevated experience of the new Hotel lobby, dining area, and much more! In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved hotel! Thank you Nur Sakinah Nabilah Mohd Nor Assistant Marketing Manager

Dear Sng, Salam mesra and thank you for choosing our hotel as your preferred accommodation provider when you were in Kuala Lumpur. We appreciate your taking time to share your feedback and rating us on the recent stay and equally happy to know that you have had a wonderful stay experience where our overall service and facilities had met your expectations. Your very wonderful way of expressing your assurance of a happy review is a big encouragement for our teams to strive harder and to deliver great hospitality with utmost passion. All of us strongly believe in taking care of our valued guests while they are accommodated with us and working diligently to ensure that guests' expectations are seamlessly met. Thank you once again for rating us commendably and we hope to have your wondrous presence again on your next visit to Kuala Lumpur. The Hotel Management