浴室不怎干净，浴缸水太小，水龙头漏水而且不热”

浴室不怎干净，浴缸水太小，水龙头漏水而且不热

服务很好..就是自助餐菜色少了点”

整体来说还是可以的..就是最好有个会说中文的大堂比较好吧，这么星级的酒店就应该配备会说多种国家语言的人才，这样客户更有宾至如归的感觉

烂酒店，肮脏，价钱给得超不值。。浪费钱”

早晨选择比普通还少，如果要一样的，就要和普通的共用。热水器年久失修，时冷时热。和怡保的同公司，但没得比，都在价格下。入住同样概念酒店最差的一次体验，

环境优美”

适合度蜜月的酒店”

Key not working on next day”

My mom said, she go to reception and informed that their key not function then the receptionist help to activate it back. when my mom reach to the hotel, key still not functioning and need to go back to reception back & it take quite longer. from the room to reception is quite far. receptionist should ask someone to follow my mom to verify the key is function at first issue been reported instead just give the key like that. second time after reported key not function only got staff follow to verify it. the staff give complimentary and checkout late due to that mistakes.

A perfect getaway for couple”

Great place for a honeymoon and staff was very attentive to our request. Cleanliness around the villa and the pool can be improved.

Wonderful resort ”

Resort itself worth 5 star for everything, the mini pool in the villa is an exceptional point to stay in this resort. Value worth. The bed are comfy and the facilities in the resort are great. Only one letting down is the butler bring us to check-in the resort unable to communicate well. Check-in process longer that usual. Butler services not even up to standard.

惊艳了”

Best location for relaxing

Enjoy our short trip”

There was a bit chaos during our registration to the hotel as we have register at the main sunway resort hotel. The car park was full as well as the jockey service.

Great staycation venue if you don't want to waste time in outstation traffic!”

Really great easy to access location for a short couple retreat. Mandara Spa at The Villa is also a highlight. Lots of places to eat at Sunway Pyramid next door. The Villas does look a little bit run down in some areas though. Needs a major refurbishment but is still a great venue. The rooms with its dip pool and large sunken bath is a highlight.

Great place but came home with around 40 mosquito bites! Be prepared! ”

The villa and Staff were great overall (apart from the huge number of mosquitos) However we were not told about the facilities available to us on site. We weren’t told how to get to the hotel and we had to prompt the staff at check in to tell us about the breakfast and evening cocktails.

Disappointed”

Dirty bath tube. Dirty swimming pool. Room service food not nice but price is not expensive. Bed was short. Air cond not cold.

Be careful when booking”

This hotel does not allow kids

棒棒哒”

clean villa and very good services

romantic getaway”

simply superb, lovely..

The best stays ever ”

It’s expensive but very nice

Really bad experience due to the booking manager AS SHE CLAIMED!”

Actually I feel that I was fooled by this lady! I forgot here name but as my reservation was for the villas the receptionist told me because you have an infant, we can’t put you in the villas but I’ll do it for you as we have exemptions sometimes then an old Indian lady jumped over and says that’s not true! She asked the gentleman to leave and she completed the check in process for me. I do respect the roles and always follow the instructions but I hate it when someone try to manipulate you and lies for no reasons. I don’t know what should I call it racism, unprofessionally or it irespectable.... She downgraded us to suite and she said actually I upgraded you and this suite is much expensive compared to what you have paid for the villas,I believed her..The other day I met couple of ppl staying in the villas with their kids!Then I rushed to the reception and asked them and they greed that it’s possible to stay at the villas with your daughter!Also the suite is much cheaper than vill

it was a very pleasant and relaxing getaway within the city”

A very unique treasure secretly tucked away within the hustle and bustle of the city living. A memorable and pleasantly relaxing wedding anniversary for both my husband and I. We will definitely consider coming back .

Fantastic ”

Good service and care but require to aware of mosquitoes