We decided very last minute to stay on Cat Ba Island and unfortunately because it was the weekend, many hotels were booked and we ended up at this hotel. We've been travelling for 2 months and this hotel was the worst for what you pay for. Our room overlooked and alleyway which was full of garbage and smelled so we had to keep the window closed. The bathroom was not well cleaned when we arrived and the cleaning staff do not knock on the doors before entering so needless to say they walked in on me changing. The hallways echo and is very noisy. Only good thing is it is on the main street in front of the harbour and is close to restaurants. I would not recommend this hotel to anyone and will not return.
Location, English speaking staff
I booked last minute through Agoda. When I showed up, room is fullybooked according to the staff. My friend and I were sent to hotel nearby which very old and bad smell. Eventually I came back to see them if they can send me somewhere with better condition. They swop me back to this hotel. Overall ok. But the down side is you can hear the kids running around and Vietnamese big family shouting at each other on the same floor. The funny thing is, my balcony has bathroom window from the next door. Three old vietnamese ladies keep that bathroom window open even I beg them to close it. That window keep banging and when I want to use my balcony I have to back off as those women using the bathroom/toilet and don't want to close the window.
Great location, shabby room, staff questionable”
location, location, location
air con only at night as standard, fridge not working, no phone, mini-bar, blackout curtains, hairdryer, lcd/plasma tv. All described as included in Superior Room. Staff have very limited English. Hotel is geared towards Vietnamese tourists. Frequent power cuts although hotel has some back-up generation. Stunning view from seafront facing rooms. Staff at first maintained they did not receive money wired by my travel agent to purchase return ticket to Hanoi. I had to purchase and hope money is refunded by hotel to agent.
Bon emplacement mais sale et bruyant”
Bon emplacement, bon rapport qualité prix
Thoả mãn nhu cầu tối thiểu”
Gần bến tàu; thủ tục nhận trả phòng linh hoạt; gần bãi tắm
Phòng nhỏ, đồ đạc cũ không tiện nghi. Nói chung là thoả mãn những nhu cầu tối thiểu. Với giá rẻ mua được thì OK chứ với giá niêm yết thì không xứng đáng để ở tí nào.