Brazilian buffet breakfast is complimentary when served at the restaurant/coffee shop from 06:00 to 10:00.
When booking more than 4 rooms, different policies and additional supplements may apply.
According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their IDs.
All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.
In the case of a minor accompanied by only one of the parents, it is necessary to present a notarised authorisation signed by the absent parent, along with a notarised copy of that parent's ID. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Hotel Tropical Manaus. in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
We were given an old room, the old wood cabinets smell like pee & we had this old school TV. We had requested for a room change, they say after 4pm, but they didn't come back to us anymore. I don't think the pool is so pleasing to swim at. The hotel does really need a total renovation, as it seem to be an iconic hotel long time ago. The good thing is the people in the reception are good, so we didn't complain anymore, as we are just staying for 2
nights. Thanks to the Good Guy, Erico.
Location to beach and tour pickup
The hotel is huge and well located to the beach and for Amazon tours.
this hotel is in BAD need of repair ”
close to the airport, quiet room, good shower
marginal---fortunately we were only there from 2pm until 10pm when we left to catch a midnight flight
Many things to do
We reserved the Tropical Manaus Buisnes Hotel but upon arrival the reservation was at the Tropical Resort Hotel and not the Buisness Hotel
A Hotel with a Zoo”
Comfortable and spacious
A cavernous Hotel with very comfortable rooms and helpful staff.A nice pool area,an interesting small zoo and a good breakfast choice.Evening Restaurant meal mediocre . Good location in that you are able to leave luggage pre-Amazon Cruise and that the cruise leaves from the Hotel jetty.
Ma remarque concerne la différence entre votre prix et le prix réel avec les taxes , soit plus de 20% Ce qui est trompeur pour le client .Vous pouvez aussi afficher mes prix en France dans la TVA
Le prix que vos affichez est sans les taxes soit plus de 20 \100 en réalité . Vous pourriez aussi proposer les prix en France sans la TVA .
Ceci n est pas correct
O hotel e charmoso mas os quartos são ruins.”
Cortesia dos funcionários, localização, e tranqüilidade.
A entrada e dependências externas são cheias de charme, mobiliadas com Madeira trabalhada. O quarto e frio, humildo, e tem cheiro de mofo.
Comprei o hotel business mas nao pude entrar”
Otimo hotel mas nao foi o que estava no site
Paguei pelo tropical business, porem ele nao fazia mais parte da rede, entao me colocaram no tropical resort, excelente hotel, mas nao tinha as caracteristicas que eu procurava como a piscina infinita que é mostrada nas fotos....
Café da manhã
Vocês venderam uma reserva para o Tropical Business, com as fotos do hotel novo. Quando cheguei na recepção do hotel fui informada que não tinha reserva no meu nome, que a reserva era para o Hotel Tropical (o antigo e velho) e que há um ano os dois hotéis se separaram e que agora não existe mais o Tropical Business e sim o Park Suites. Tive que carregar minhas malas até a recepção do outro hotel (grande constrangimento).
Achei que ficaria em um hotel mais novo, luxuoso e confortável (como vocês colocaram nas fotos do site) e fiquei em um hotel antigo.
Não recomendo mais esse site para ninguém. Passei um grande constrangimento por vocês. Só espero que vocês respondam esse meu comentário.