WONDERFUL LOCATION. PEACEFUL AS ONE WOULD LIKE IN GOA. BEAUTIFUL AND CLEAN BEACH.”
STAFF WAS VERY NICE, COURTEOUS AND HELPFUL..
FOOD WAS VERY GOOD.
VERY LARGE AREA WHICH CAN BE MAINTAINED IN A BETTER MANNER, SWIMMING POOL WAS NOT CLEAN.
ROOMS NEED MORE MAINTENANCE AND CLEANLINESS. FACILITIES IN THE ROOMS NEED TO IMPROVE. E.G. HANGERS IN THE CUPBOARDS, IRON, CHANGING OF BED LINEN, AND CLOTH DRYING STAND.
LOCKERS IS AN ESSENTIAL REQUIREMENT IN THE ROOM.
BATHROOM NEED MORE MAINTENANCE IN TERMS OF CLEANLINESS OF BUCKETS, FLOOR TILES, WALLS AND UTILITIES.
Hotel taxi is very very costly and we can't bargain ”
Very poorly maintained and very bad condition in room some items are not working. Room are not clean good . Walking path hadge is not cut properly and can't walk on paths. We did not get Wifi in rooms only in by Raspention
How could Usha Lexus spoil their brand image like this”
The resort (if it can be called that) is old, way old and terribly maintained. They have amazing space and location but the facility is a let down.
Villa rooms are too small for 2 adults and 2 kids , extra bed occupies entire space. 6000 bucks for this is a bit high but proximity to beautiful varca beach is the only advantage
I will give it a 1 star for proximity to the beach. Food, service, and staff were nt good at all. ”
Beach was close by, and that is the only plus of staying here. The rest - service staff and other things including food was bad at best.
Most awful stay ever in Goa. Pathetic resort!”
It was a horrible experience from day 1 until we ended the stay. Except 1 or 2 of the staff, rest were absolutely disgusting. Zero professionalism, zero work ethics, zero customer service.
Good hotel property near Varca beach”
Staff was good
Good breakfast menu
You can move to beach anytime
Natural like beauty of resort
Rooms were not maintained
You can easily find insects and lizards inside your room
No beachside light at night
Pool was not maintained and was dirty
A quiet place from which it is difficult to get”
If you need quiet secluded place , then you have chosen the right.
Unless the hotel managers do not decide to hold an indian conference. Then, around the clock discos, drinking , dirty pool and the beach you are provided. If you decide to see something outside the hotel - be prepared to pay for a taxi in half, or even three times the amount, because the hotel has the "official" taxi, and the hotel staff will do everything possible to ensure that no one outside car did not get to you. If you experience any difficulties - be prepared to deal with them on their own, the hotel staff is too busy to help guests.
Summary: Cheap Hotel with a service for which a shame to pay money. Beach, sea , location - saves the day
There was no remote for AC and no room service menu
Most disappointing stay. Didnt xpect it to b sooo ”
Proximity to d sea. Villas facing d pool.
Very sad.V tuk d villa facing d pool.The bathroom is sòooo resricting. No space. Bucket n mug is all slimy inside. Not cleaned. It means dat...the Housekeeping is really bad.No one chking on dem or supervising dem. Taps r leaking. AC...makes noise...like a road roller. Linen n towels r discolored n yellowish in color..n NOT white. Very very horrendous stay.
Asa v landed ther..v were dead tired wth d heat n travelling. Wished to just get into our rooms n rest. V had buked online n made d payments already. But at d reception..they askd me fr d name i gave dem...n ID.they chked n found our buking. Den..d lady at d reception tells me to fish out d email..they sent to me.
Wher to hunt fr dat? I teceived it many days back. Dat ws cruel. Im telling dem...u hv seen my name...u hv my payment...u hv my ID....pls let us into our room. She still insists..n tortured us. Finally aftr pleading..she gave us d keys to our villa by d pool. Bad xperience really. NOT HOSPITABLE AT ALL. All UNPLEASANT faces there. No one knows to SMILE.
ALL WEARING DULL N DEAD LUKING UNIFORMS.
N d staff luk all possessed..as if they hv come from a haunted place.
Otherwise d reception area is ok luking n pleasant.
AC Pool Peaceful
This place must have been lovely at one time but it has had no real investment to keep it nice.
Best place, with worst room”
Location, food and staff
Everything was up to the mark however rooms are realllyyyy small with uncomfortable beds. Rooms is also expecting renovation desperately.
Desperate hotel in the middle of paradise”
There were hardly good things in this hotel expect the beach and the staff performance that was ok!
Old and Broken”
The staff in the restaurant
Danager around every corner, it is indian guest house standard at best. Taxi rates highest in India, and 3 km walk to a shop. Give it a miss.
Awful place to stay.”
We had a horrible experience at the resort, rooms are not well-maintained at all. There was a lizard on our ceiling and we lived amongst cockroaches!!! Water heater wasn't working and the fridge compressor was unbearably LOUD. Wouldn't recommend to anyone!
Not a 3 star hotel. Needs a makeover ”
Very disappointed. Rooms unclean. Dogs in the restaurant. No service.
Nice location ”
Only location is good ,family will enjoy garden area ,pool and beach
Stay was good ,they hav to improve rooms .location and property is nice only they hav to make wooden vilas nearest to beach .
varca le palms”
the access to the beach, the area
There is lot of scope for improvement in the general upkeep of the place. The maintanence of the rooms can be better.
The main attraction was the direct access to the beach which is the highlight of this place.
The buffet dinner was not good, and with only one non veg dish.
The staff were friendly.
Best location but poor hotel management”
location, beach, restaurant area
During the booking: mini bar and complementary water bottles inside rooms were shown with different room pics. But after check in. It was shocking to see dirty and empty mini bar and no water bottles inside room. The air conditioner was making sound. So it was over all a strugle to stay at hotel. After request the hotel management changed the room and provided a complementary water bottle. It was cheap treatment overall...
not advisable at all.