African Pride Arabella Hotel & Spa, Autograph Collection
African Pride Arabella Hotel & Spa, Autograph Collection
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客房 African Pride Arabella Hotel & Spa, Autograph Collection

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  • 1 張加寬特大床
  • 房間面積:20 平方米/215 平方呎
  • 陽台/露台
  • 淋浴間
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大堂 African Pride Arabella Hotel & Spa, Autograph Collection
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【特色圖集】(共 60 張)
大堂 African Pride Arabella Hotel & Spa, Autograph Collection
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【特色圖集】(共 60 張)
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8.7
【特色圖集】(共 60 張) African Pride Arabella Hotel & Spa, Autograph Collection
【特色圖集】(共 60 張)
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African Pride Arabella Hotel & Spa, Autograph Collection

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目前有 26 條評價聽聽住客真心話
8.3
/
10
性價比7.3
距離市中心25.8 Km
位置評分8.7
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8.8
激讚
客房舒適度及質素
此住宿非常搶手!幾分鐘前有旅客book過!
1 Bedroom Suite, 1 King or 1 Double, Sofa bed, Lagoon view
1 Bedroom Suite, 1 King or 1 Double, Sofa bed, Lagoon view
...
  • 房間面積:63 平方米/678 平方呎
  • 景觀: 潟湖景
  • 1 張特大床
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1 Bedroom Presidential Suite, 1 King, Lagoon view, Balcony
1 Bedroom Presidential Suite, 1 King, Lagoon view, Balcony
...
  • 房間面積:116 平方米/1249 平方呎
  • 景觀: 潟湖景
  • 2 張單人床 及 1 張特大床
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Guest room, 1 King, Pool or Mountain view, Balcony
Guest room, 1 King, Pool or Mountain view, Balcony
...
  • 房間面積:42 平方米/452 平方呎
  • 景觀: 山景
  • 1 張特大床
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1 Bedroom Suite, 1 King or 1 Double, Sofa bed, Pool view
1 Bedroom Suite, 1 King or 1 Double, Sofa bed, Pool view
...
  • 房間面積:63 平方米/678 平方呎
  • 景觀: 山景
  • 1 張特大床
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美景豪華特大床房 - 有陽台 (Deluxe King Room with Balcony and View)
美景豪華特大床房 - 有陽台 (Deluxe King Room with Balcony and View)
...
  • 房間面積:20 平方米/215 平方呎
  • 陽台/露台
  • 1 張加寬特大床
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Guest room, 1 King, Lagoon view, Balcony
Guest room, 1 King, Lagoon view, Balcony
...
  • 房間面積:42 平方米/452 平方呎
  • 景觀: 潟湖景
  • 1 張特大床
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Deluxe King Room with Balcony and Lagoon View
Deluxe King Room with Balcony and Lagoon View
...
  • 房間面積:20 平方米/215 平方呎
  • 陽台/露台
  • 1 張加寬特大床
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Attic, 1 Bedroom Suite, 1 King or 1 Double, Sofa bed
Attic, 1 Bedroom Suite, 1 King or 1 Double, Sofa bed
...
  • 房間面積:42 平方米/452 平方呎
  • 景觀: 潟湖景
  • 1 張特大床
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Deluxe Double/Twin
Deluxe Double/Twin
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    池景套房 (Suite Pool View)
    池景套房 (Suite Pool View)
    ...
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      住客真心話

      來自Agoda用戶(共26條)來自Booking.com用戶(共832條)
      8.3
      /
      10
      激讚
      目前有 26 條評價
      清潔度9.0
      設施7.1
      位置8.7
      客房質素及舒適度8.8
      服務質素8.6
      性價比7.3
      真實驗證評價 | 資料來源: Agoda
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      入住房型
      Guest room, 1 King, Pool or Mountain view, Balcony
      1 Bedroom Suite, 1 King or 1 Double, Sofa bed, Pool view
      Guest room, 1 King, Lagoon view, Balcony
      顯示 19 份已驗證評價
      8.7
      激讚
      南非 John
      帶大齡兒童的家庭旅客
      1 Bedroom Suite, 1 King or 1 Double, Sofa bed, Pool view
      2015年12月入住 1 晚
      one night breakaway”
      the spa,the position, the ambience
      we went to the pool restaurant and ordered a caesar salad . It came with no bacon nor egg. When we pointed it out they immediately rectified the situation. My son went and paid the bill without being aware of it. I then asked for the bill and it was handed to me and was about to pay when my daughter in law came to say that it had been settled. Would they have taken the money twice? surely it is indicated on their computer system that it is paid for. We had booked a room for three. The room only had two spa gowns . my daughter stayed an extra night and paid a deposit of R1000 with her debit card. When she left they said they would credit her card that day. being Friday. She phoned on the Monday as the money had not gone through and again on the Tuesday . On the Wednesday they said to her they needed her bank details . Why was this not requested up front? They then said they can only credit on a Friday so she would have to wait. I don't think that this is very good service.
      2015年12月28日評價
      9.0
      屈機
      南非 faiza
      帶大齡兒童的家庭旅客
      Guest room, 1 King, Pool or Mountain view, Balcony
      2015年1月入住 2 晚
      Great Stay”
      Breakfast, staff, spa
      I had the most relaxing pleasant stay. Will definitely go back!
      2015年1月13日評價
      9.3
      屈機
      以色列 mauris
      團隊旅客
      2015年1月入住 1 晚
      a very pleasant experience ”
      the location, the fantastic view, the SPA
      2015年1月11日評價
      7.3
      超好
      南非 shirley
      夫婦/情侶旅客
      Guest room, 1 King, Lagoon view, Balcony
      2015年1月入住 2 晚
      Nice weekend break”
      Firstly it is close to Cape town, it is in a very pretty area, and i thought the breakfast buffet was really fantastic.
      When I read previous comments I was rather concerned. I guess we were lucky. We never had any problems with hotel or the staff. But I must agree the hotel is not a 5 star, more 4 star +. It is somewhat tired and need a freshing up. For South Africans especially the dinner is very expensive, and not so great. They are lacking something at night, like a bit of light music, or some entertainment. Breakfast buffet was world class. The day we were due to leave our toilet was leaking badly, so did report it, and for the entire length of our stay, our balcony had not been cleaned, empty coke can and packet!!! that's not 5 star!!
      2015年1月6日評價
      5.7
      美國 Philip
      夫婦/情侶旅客
      Guest room, 1 King, Pool or Mountain view, Balcony
      2014年11月入住 2 晚
      Very Disappointed not likely to return”
      Very disappointing. No service not even poor service. No bellman. Front desk always busy. Concierge, if you call it that uninformed, unhelpful, business centre printer not working. Lame excuses surliness abounds. Worker took food out of our room without leave. All this in 24 hours...happy to. Westin needs to return to management. Turned a lovely situation in a disaster by cutting staff and salaries.
      2014年11月13日評價
      9.3
      屈機
      瑞典 Johan
      夫婦/情侶旅客
      2014年11月入住 2 晚
      Great golf and spa experience”
      The combination of golf, spa and beautiful environment was great
      We had a couple of very nice days with golf, spa treatments, visits to Hermanus for whale watching. Great relaxing days in a beautiful place. Recommend to take the coastal road back to Cape Town
      2014年11月12日評價
      8.7
      激讚
      南非 Nerisha
      帶幼兒的家庭旅客
      2012年12月入住 2 晚
      A little piece of paradise”
      Spacious rooms and great for kids
      lovely stay, good food and friendly service. we were taken back with the stunning location of this resort which is close proximity to hermanus. we even got to enjoy the spa at the resort whilt our 2 year old was well taken care off by professional baby sitter. will highly recommend to family and friend and will definitely return,
      2013年1月7日評價
      4.7
      南非 nadeem
      夫婦/情侶旅客
      2012年6月入住 1 晚
      beautiful hotel with absolutely terrible service.”
      large rooms, beautiful hotel.
      i have stayed at this hotel twice. both times i have been terribly dissapointed. on the first occassion they did not have a room for us and management put us in a house a few minutes drive from the hotel. on the second occassion the hydro pool was not working. we were not informed of this when we booked. management said that they e-mailed the guests but this was not the case. management did not compansate us and did not seem bothered about our complaint. they dealt with us with total disregard.
      2012年8月29日評價
      10.0
      屈機
      瑞士 Diana
      單行旅客
      2012年3月入住 2 晚
      Perfect hotel for a golfholiday”
      Golf and Spa
      The hotel offers a great Golfcourse and a excellent Spa. The formal dinner rooms offers a great range of south african food.
      2012年4月2日評價
      8.0
      激讚
      英國 Deirdre
      夫婦/情侶旅客
      2012年2月入住 2 晚
      Really great location and views. ”
      Good size rooms with views over golf course and lagoon.
      Hotel has excellent facilities - outdoor pool is particulrly nice. Excellent staff. The dining room and food is a let down in an otherwise excellent facility. Breakfast is very good but dinner food and restaurant is disappointing.
      2012年2月29日評價
      9.0
      屈機
      南非 Barry
      夫婦/情侶旅客
      2012年2月入住 2 晚
      Hotel for the golf enthusiasts but less for others”
      Great rooms, nice location, good service, very good food
      clearly a 6 star quality hotel with spacious luxury rooms. we enjoyed lounging at the poolside and the comfort of the room. what wasn´t clear to us at the beginning is that most people come here to play golf and there is very little else to do. we did enjoy spending time visiting hermanus (which was about 30 mins), betty´s bay, kleinmond and other nearby places.
      2012年2月20日評價
      8.0
      激讚
      南非 Jannie
      夫婦/情侶旅客
      2011年8月入住 1 晚
      Beautiful hotel end staff very service orientated.”
      location en scenery
      althouh short stay we really enjoyed it. could pensioners from rsa not qualify for a discount?
      2011年8月29日評價
      10.0
      屈機
      南非 David
      夫婦/情侶旅客
      2011年7月入住 1 晚
      5 star everything”
      Luxury rooms, first class service, excellent facilities incl. golf course and spa
      Fourth time staying there. Will continue to go there. 1st class service and facilities evertime
      2011年8月3日評價
      8.3
      激讚
      南非 Zeenat
      夫婦/情侶旅客
      2011年4月入住 3 晚
      beautiful resort with 5* international look & feel”
      golf course, stunning views, breakfast spread
      The hotel was very busy with kids running all over the place - perhaps the management could consider having designated quiet areas for couples to relax. At times, it felt like a market with the constant buzz and chaos. There were also alot of locals coming to the spa or the golf course for the day , hotel guests should have first preference to the facilities. In general, the resort is stunning and we enjoyed our stay. The restaurant staff are very professional.
      2011年5月31日評價
      9.3
      屈機
      南非 Adel
      夫婦/情侶旅客
      2010年10月入住 2 晚
      Luxury Hotel with good service”
      Location: close to many good wine farms in the Overberg. Excellent facilities
      None experienced
      we visited arabella western cape hotel and spa as part of our annual "honeymoon" vacation. we normally select romantic self catering accommodation in interesting locations, but decided to spoil ourselves with a bit of luxury inbetween. especially enjoyed sushi and drinks in the cigar lounge area. will have to come back to experience the spa as our time here was limited.
      2010年12月18日評價
      9.3
      屈機
      英國 Lesley
      夫婦/情侶旅客
      2009年12月入住 2 晚
      Arabella Western Cape Hotel”
      The Arabella Hotel is in a wonderful setting 20 minutes from Hermanus. The hotel has elegant rooms, a wonderful swimming pool, excellent spa and beautiful setting over an inlet from the sea. It is one of the most stunning and peaceful settings of any hotel that I have stayed in, but may be slightly isolated for some.
      The hotel may be a bit isolated for some but this is fine if you are looking for somehwere to relax. My husband plays golf and although he enjoyed his game very much he said that the course is very difficult- so bear this in mind if you are a beginner as it wouldn't be suitable.
      We had two very enjoyable nights at the Arabella and I would go back again - especially as a touring base for the surrounding country and especially if you wish to visit hermanus (20 mins away). The room we were given on arrival was on the ground floor behind a high hedge facing the swimming pool, but the hedge meant that our view from our terrace was completely obscured. As we had booked to stay at the Arabella beacuse of the outstanding location this was a disapointment. However, we raised this matter with the hotel manager and we were moved the following evening (once a room became available) to a higher level with an excellent view of the pooland surrounding countryside. The best views are on the 'lagoon' side of the hotel but these were for reserved for the higher grade,higher rate rooms which we were not aware of when we booked. However, as we had secured a very reasonable rate through Agoda we could not really object to not being given one of these.
      2010年1月7日評價
      10.0
      屈機
      美國 Midhat
      夫婦/情侶旅客
      2009年11月入住 2 晚
      Arabela Western Cape”
      Superb position and beauty of the estate and laguna. Staff very friendly, cleaning very good, nicely arranged Spa.
      Toilet space needs better ventilation.
      Reservation through Agoda has been quick and efficient, and the rates obtained were very reasonable for the category of the hotel. The hotel is superb.The rooms nicely placed whether they look to laguna, as was ours, or towards the swimming pool. The feeling of a luxury hotel is evident, as the services and staff are on that level. The athmosphere of a resort and golf course and to good impression. The food is also very good, the quality and variety wise.One can spend a few days without going out of the compaund as there are so many things to do. We tried the Spa and were very pleased with athmosphere and staff expertise. We will definitely recommend the place to our friends and booking through Agoda.
      2009年11月22日評價
      6.3
      不錯
      德國 Horst
      夫婦/情侶旅客
      2015年1月入住 2 晚
      langsam muss man renovieren.....”
      Golfplatz, Pool,
      ..das Haus muss dringend renoviert werden, das Personal geschult....
      2015年1月27日評價
      8.7
      激讚
      瑞士 Nicole
      夫婦/情侶旅客
      2015年1月入住 3 晚
      Sehr schöner Ort ”
      Wunderschöne Lage, toller Golfplatz, sehr gutes Frühstück
      2015年1月11日評價
      人氣爆燈,唔好再等!

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