Unit is nice and clean, bet the surroundings needs attention.
2017年3月入住 2 晚
The accommodation was clean, neat & well-equipped including bathrooms.”
We enjoyed sitting on the sheltered patio. Spacious lounging area too. Pity about the strong winds for March. All-round: good facilities. Lovely stay - thanks. PS. Main bedroom TV remote could not be found.
2016年12月入住 3 晚
When makibg my booking i really thought i was getting a bargain. Pics that i saw of our accomadation”
My bathroomwas very tiny and very old. I was very dissapointed. No decor at all. Very blan and distasteful. We made the best of it. Butwas dissapointed with how old the unt is.
2016年4月入住 4 晚
Not to bad”
The unit we used was in need of maintainace
2016年2月入住 1 晚
The room was dirty, the couches especially.
The restaurants is awful, service is unheard of and around our flat it was stinking of pee.
2015年12月入住 6 晚
bad attitude at reception desk”
place was clean , quiet, beautiful surroundings
Stay was very pleasant. The only thing that upset me was the recepion staff . very unhelpful. Never got back to you . Asked to make a note on my reservation , they never did.Everytime you dealt with different people and had to repeat your story as no one ever knew what what happening. Very very bad customer service at the main desk. Not very welcoming. like they are doing you a favour. This should improve .
2015年12月入住 7 晚
Kalivas 374 and 376”
Staff. location and facilities
We thoroughly enjoyed our stay at the Cascades but felt the kalivas need a revamp. They were very well equipped but the carpets need a good clean, the sliding door in bedroom 1 in unit 376 made accessing the cupboard very awkward. The hot water is terrific but far too hot from a safety standard. The microwave wasn't working properly and was soon replaced when housekeeping was notified. The bedding was spotless. All the staff were very obliging and extremely pleasant, including the porters, security, housekeeping etc. There were several items missing from our unit but nobody from housekeeping checked the inventory at the start of the holiday so that the missing items could be replaced, which made having an inventory a bit pointless. The shop was extremely well stocked and well priced and the bar prices were very realistic. All in all we had a good stay
2012年12月入住 8 晚
Excellent location for a summer family holiday!”
Fun activities for teenagers including watersports
The staff are friendly, and always ready to assist and offer touring tips. The location is the best - we had so much to do, and frankly a week cannot be enough to sink in this quaint part of the world!
2012年6月入住 2 晚
excellent for kids and adults”
My Cascades is a great place for the entire family.I will try to go there much more often..My kids did not want to leave the place
2012年9月入住 2 晚
Friendly helpful and accommodating staff”
Casino and hot water swimming pool
We had an absolute awsome time. the service was great and the staff friendly.
2012年9月入住 2 晚
Casino warm water swimming pools
We had a terrific time. very impressed with friendly staff.