Disappointed in the afternoon of Saturday - 30 June 2018”
We already arrived late at around 16:00 of Saturday, but need to wait until 16:48 for the room due to not enough staff to clean up the room. As there have no available seat for 2 senior who over 70, we waited in the reception table - a corner beside the staircase to 2/F., another staff came to us and said that we should not stay here. I feel very odd and upset as it have no function at that moment, then I asked if we should leave due to the room is not yet avaialble ? I would consider to pay more for other hotel nearby in the future.