Unfriendly and unprofessional service. Arrived at the hotel, got asked to sit down and wait for the check-in. When we asked again 15 minutes later, they said we should just wait, they are looking for rooms or us. We got some rooms another 15 minutes later. We finished up our drinks (which were certainly not complementary) and went up to the room, the doors didn't work. We all had to come down, they asked for our credit card at that time. They could have done that when we checked in and even thereafter we were sitting in the lobby before we went up. I went up again and the room didn't open again. After another 15 minutes I got another room, which was at 37 degrees when I came in. The air condition never got the temperature down to the required level. I had a reservation for a couple of dates later, which I certainly didn't take up. I travel all the time, I don't remember the last time I had such lousy and unprofessional service
2016年4月入住 3 晚
great hotel to stay that close to the airport”
i stayed here for couple of times already.
each time is giving me different experience.
talking about the facility, cleanliness, staff hospitality, BW Premier Accra Airport has always met up the standard.
this time, my room was upgraded to a more spacious king size bed.
thank you so much.
really enjoyed my stay.
Recommended hotel !!
2015年12月入住 1 晚
very low service for a 4 stars hotel”
, wait 30mn Best western hote, no hot water in the room, plugs are not working, poor breakfast