"Simply the most fantastic experience I've ever had in Singapore. The Carlton Hotel is the Best."”

I arrived night late from Japan. At the time of Check-in I had some fever line and honestly I wasn't feeling well. But Mr. "Shuhune Swaran Sanmugan" took care of me with great professionalism, sensitivity and infinite humanity, till to make my short stay at the Carlton Hotel as comfortable and safe as possible, a Real Dream. Thanks to him, I left without a fever for Italy and I arrived home rested and in good health. "This is what we guests call: Higher level of hospitality. Five stars and more ... Simply fantastic." I am very happy that such a Special and Fantastic Person as Mr. Shuhune Swaran Sanmugan works for the Carlton Hotel and bringing the Good Name of the Hotel higher and higher. I recommend the Carlton Hotel to everyone. Thank you so much for everything Mr. Shuhune Swaran Sanmugan and see you soon at the Carlton Hotel Singapore. With great gratitude, Mr. Giampiero Baghino

A great place to stay in downtown Singapore”

Perfect location, right across the street from Raffles and Raffles City Mall, everything in downtown is a short walk away. The hotel has a nice pool and a gym too. Breakfast is amazing with heaps of hot and cold Western and Asian dishes. Special thanks to the friendly hotel staff who were very helpful and promptly swapped the room upon our arrival as there seemed to be a hiccup where a twin bed request had not gone through via Agoda. They were also very kind to take breakfast upstairs to our room when we were sick - that day we were supposed to check out but we were allowed to stay in later until our evening flight and we're immensely grateful for that, having in mind that they were fully booked. It's a classy hotel with beautiful interior and nice clean rooms. I would stay again.

My 9 day stay at Carlton”

The Carlton Hotel has an excellent location. It is close to the Dhoby Ghaut and Raffles City MRT stations. The staff are excellent and the service brilliant. The reception is manned 24 hours and housekeeping is very prompt. The rooms are cleaned every day and the motto is "keep the hotel guest happy at all times". Even if you don't know the location of a place, reception will give you a map and explain all the transport options.

One of the best in town”

This hotel is new, clean and tidy. Love its design as new, modern looking & sophisticated bringing more brightness to the room. Staff is super friendly as even the one who assist us with taxi at front door, they shake our hand and wished us good trip when we were checking out. Location is good as it’s opposite Raffles city shopping mall and if you take Taxi, it takes you 5 mins to the Giant wheels, Garden by the Bay & Marina Bay Sands. Under Raffles city shopping mall, you can enjoy MRT ride to wherever in Singapore. Very good value for money!

The best Staycation!”

Beautiful hotel and the room is clean and cozy. The view from the room is amazing. The staffs are friendly, courteous, attentive and very helpful. The help given for me to change my room from 2004 to 2201 was fast. A big thumbs up to the lady that help me over the phone. And also a big thumbs up to Adrian that help me to get my watch that I left behind from the 1st room given. Their excellent customer service, help and honesty is beyond my expectation. Breakfast is great with friendly and courteous staffs there to help you. Highly recommended!

Satisfied and Pleased”

During our stay, was abit upset that we didnt get any free upgraded like we had before. Was expecting a free upgraded or at least send a birthday cake to our room since it was stated in the remarks column- Birthday Celebration. But nevertheless, we were very pleased and satisfied with the housekeeping. They came twice a day. If you are not free in the morning, there will be another visit in the evening. So fret not! The room was indeed spacious but the only part that we hate was the shower and the cubicle were separated. NO water hose in the cubicle. Its a bit hassle for us to move here and there when there is NO water in that cubicle. The breakfast was a so-so for us. Not that WOW factors. Should have more options for the Muslim guests to choose from. Apart from that, maybe the staffs especially the supervisors or those who were in BLACK blazess on duty in the restaurants should at least stand 1m apart from each other and do not gossips infront of their guests. Its really not nice and unprofessional. Lastly, Kuddos to KEVIN for doing an incredible job at the restaurants and minding his own business.

Excellent hotel in walking distance to everywhere in town”

I never regretted booking Carlton for our one week staycay! We made full use of their gym and swimming pools facilities (gym was quite well equipped and swimming pool, although small, runs from 1.05m to 2m deep. There's a kids pool by the side). We only wished the gym opened to later than 7pm so we could exercise after our heavy meals. Our room was facing Marina Bay Sands and we woke up to good view every morning. The hotel is across the street from Chijmes and Raffles City, Suntec and Funan are just a couple minutes away. (No worry about food or lack of places for after meal walks or shopping!!) During our stay, we even did quiet morning walks to Chinatown and Telok Ayer! We didnt book breakfast with the hotel, but plenty of options and good food available everywhere. Bathroom was big with a bathtub. The hotel was also really sweet to offer us complimentary cake for our anniversary! It was a really great stay and we'll be back again for staycay in the future :)

屈機”

Hotel room was very clean. Utensils in the room were wrapped. We could smell the disinfectant upon entering the room. Staff were very friendly and our requests were met promptly. The staff helped us to push our luggage to the lift. As our staycation was during the no dine-in period, we had a lot of thrash after every meal. Our thrash was picked up almost immediately after we called the guest services. Well done Carlton! I am very impressed with the quality of service. Way better than quality of service in more expensive hotels in CBD area.

Excellent Choice”

My family had a wonderful 2 nights stay in Carlton. We had booked a Deluxe Room but got upgraded to a Premium room at the new wing upon check in. Check in and check out process was a breeze too. The room is very new and clean. Our room has a wonderful view overlooking City Hall and the Padang. The hotel is also conveniently located to the MRT stations and various big shopping malls. My family and i had a wonderful stay there. Will definitely booked again.

Good location, lot of facilities, very clean and helpful staffs”

Hotel facilities are really good. Sofa at lobby are very comfortable. I slept at sofa lobby while waiting check in, woke up with full energy. Also there’s shower room for uncheck in guest. Staffs are very active and helpful. Moreover, hotel catering is good. The hotel close to Raffle mall and Chijmes where modern restaurants in there. And also close to MRT Bras Basah and MRT City hall, walk only 3-5 minutes. Very impressive!!

2nd Staycation @Carlton Hotel”

My repeated stay as I have a good impression of Carlton. The executive room is clean and comfortable. The staff is friendly and helpful and the food at Café Mosaic and Wah Lok Restaurant is delicious. The location is great for shopping and public transportation is easily accessible. A great hotel to rest and relax in. Thanks to all who attended to me during my stays there. Stay safe and healthy and see you all again soon!

Excellent value with excellent location”

Had a 2 night stay with my wife in Carlton. The staff are very friendly. Manage to hit the gym twice a day, Mike is so helpful in the gym, ensuring both of us use the equipment correctly and safely. The room is big, clean and view awesome! Anything and everything is nearby as in 3 mins walk away, Boat Quay, Clark Quay are also walking distance.

Good place for business trip”

My suggestion only: I dont pay attn on the button "do not disturb" which has been turned on when i came, therefore i have no make up room on the next day, and i need to call the reception to get 2 water bottles. I just recommend the hotel when they do cleaning for next customer, they should turn off all the buttons to avoid the similar issue or unexpected complaint. Overall, the hotel is good, you only walk for few minutes to get the public transportation. You also can try the food in Chijmes nearby with 1 Michelin star Ramen.

Totally exceeded my expectations.”

This is so far the best hotel I've ever stayed in Singapore. Good location & good services & friendly staff members!!! This hotel has good value for money, compared to other hotels of the same price, the room is big and comfortable. Besides, they do have the luggage storage after you checked out. It is so good for me as my flight is 10:10pm and I don’t want to carry my luggage up and down. Highly recommended!!!

Best Hotel in SG I have stayed”

I have been to Singapore a couple of times and have stayed with different hotels each time. Carlton so far is the best I have been to. The lobby is grand which you would rarely find in many hotels in SG perhaps due to limited space. Staff are very quick. Check-in and check-out was a breeze. Breakfast buffet was very sumptuous but I doubt you would enjoy that same meal everyday if you stay there for a long time. The room, is awesome. As a solo traveler, I had the entire room to myself. It was a King Size bed, there is a separate working table in front of the floor-to-ceiling window. Toilet is huge with separate showers and tub. It is just awesome. It is definitely worth your money!

Excellent Hotel! ”

This has always been one of my favorite hotels in Singapore! The location is perfect. It’s very near Raffles City Mall. It’s also near the Good Shepherd Cathedral. The premier room where we stayed was awesome with a beautiful view of Marina Bay Sands. I love the ambiance in the lobby. The staff were courteous and helpful. There was a money changer machine in the lobby ( very helpful ), a cafe, and a restaurant! The hotel also has a swimming pool and a spa. The bed was very comfy! We had a wonderful stay! We will definitely stay in this hotel again when we come back to Singapore. Thank you Carlton Hotel! 💗

Impressive”

I'm impressed with the design of the Premier Room. It was spacious & modern. The bed was comfortable. The view overlooking Marina Bay was magnificent. Check in & check out processes was smooth. I booked this room to setup a marriage proposal and they allowed my request to have an early check in and late check out. Overall, I'm pleasant with my stay & will choose this hotel again in the future.

Great value, location and facilities”

A great find in Singapore with excellent location, clean and comfortable rooms and great facilities. There is a 24 hour McDonalds around the corner for a cheap and simple breakfast and supermarkets adjacent. Raffles Hotel is opposite so you can stroll for a drink in the Long Bar. Hotel pool is great and the surrounds well kept. A great choice in Singapore!

We had wonderful stay. Nice and very accommodating staff, spotlessly clean rooms and lobby, ”

Helpful staff in assisting with directions, taking pics, great location. They have granted all requests I made, ie twin beds in one room and king bed in the other room. Very chrismacy atmosphere and happy environment. Thanks to Agoda for the recommendation and to all staff who made our vacation worth it.

Great location and beautiful room!”

We found our stay to be excellent! The staff at Carlton were so friendly and helpful from the receptionists to the cleaners. Carlton is in a great location as a base to visit anywhere. City hall MRT is right round the corner which allows you to access anywhere you like. Although if you wish to walk it’s never too far away from top site seeing places.