Staff was wonderful, evening dinner very nice. Rooms very big and clean. The minuses, poor breakfast choices, dirty kitchen(with big window towards the restaurant), hallway needs a good cleaning, shower head also needs cleaning.
One of the best hotels in Mahabs”
Went there with kids. Had a great time. Kids enjoyed the swimming pool. The hotel is walking distance from Five Rathas and few other sight seeing places. Staff were friendly. Food is average. Beach is clean too. The rooms were huge and clean. I will recommend this hotel to others.
Perfect Stay for a family”
First time I have been to Chariot and it was my daughters first outing for a resort.My daughter enjoyed at the property in neat swimming pool,childrens play area..As a family we are very happy with the rooms,food,hospitality of the employees everything was amazing..I would recommend it for my friends and others. Thanks Chariot and Team for a meorable trip and experience..
A very beautiful property with an awesome swimming pool and private beach. But the rooms are not being maintained at all. We had issues with the TV, air conditioning, toilets, hot water and also smelly water in the bathrooms. Food also was not up to the mark. For the amount paid not worth it all. I have stayed in a lot of resorts in Mahabs and this is by far one of the worst. Would not recommend
The day was wonderful. Infact I booked Garden view room through agoda and it's been allotted to me in ground floor but garden view was not perfect otherwise room is neat and clean. So I have informed reception to give me upstairs sea view if possible. They just took few mins and allotted the sea view room which is really appreciated with same cost. Swimming pool was very clean and perfect. Private beach is good and also observed there are many amenities construction under progress. Only the dinner didn't give me pleasant as the roti and other starters (we are veg) not upto the mark as it was little hard and starter (pepper corn) not hot with exact salt and pepper. At the same time, the continental breakfast really good and we both enjoyed the food.
Beautiful resort at a great price”
This resort was an incredible value! The pool is beautiful (though it is closed after 7pm), the restaurant is delicious, and the rooms are spacious and updated. All of the members of the staff were helpful and kind. I would definitely come here again.
bad stay experience ”
feel bad stay experience but the operation manager finally managed to solved our complaint. suggest the hotel to have a strict rules to the hotel staff on their duties particularly the room service. it really tarnish the whole hotel image.
comfortable cottage, great pool, but over priced”
Relaxing and an enjoyable stay. Very clean and comfortable cottage, great house keeping staff, as were the personnel who transported us to and from the lobby and the staff at the massage parlour who were also very courteous and friendly. Nice location, well looked after gardens and had a great pool. However, there could be an overall improvement made amongst the staff with regard to their communication skills and general courteousy within the restaurant and hotel lobby at the front desk, which at times was greatly lacking.
Best place to have a holiday”
I was with 2 of my European business partners and they really enjoyed the hotel atmosphere, location and hotel service. Well it was comfortable, enjoyable and happy stay. Worth visiting as many times as possible.
Beautiful hotel and tranquil location”
after a very warm welcome from reception staff, we were quickly checked in and driven on an electric buggy to our well-furnished chalet with a vew over the ocean; the sea is not really suitable for swimming - but the hotel's pool large is superb, located in well-kept grounds. the food in the hotel's restaurant was extremely good, with a large variety of dishes attractively presented in the buffet. one slightly irritating thing was the excessive attention from the waiting staff, who constantly came to clear away dishes which we hadn't yet finished, and to press us to order further drinks when we had only just started our first round (the reverse of the usual problem of not being able to get waiters' attention!). it was also a bit annoying to be presented with the bill before we had finished our dinner. two other minor gripes - many of the staff could not speak much english (and our hindi is inadequate); and we were made to pay to use the hotel's wifi, which ought to be free. these are very minor criticisms of what is otherwise an extremely attractive and well-run hotel. congratulations, chariot beach!
Nice big property calm location and smiling staff”
The Children enjoyed their stay and the out door activity, beaches were clean and the buffet spread for the dinner was awesome. Calm location can be enjoyed with children , but would best suggest for the honey mooners or the newly maried young couples.
Great hotel but no beach activities”
I liked it overall. The only thing is that they dont have any beach activity - no sports/rides/boats, not even service on the beach. They were building a beach restaurant but it will take a few months easily
Enjoyed the stay but a pricey”
Enjoyed a two night stay in the pool-side cottage thoroughly. Spent a lot of time on the beach and in the pool. The staff seemed very enthusiastic and motivated. A la carte dinner was very tasty, but the buffet dinner seemed like some corners were cut. The price made the buffets even more unsavory.
lovely hotel with well cared for grounds friendly ”
Hidden jem in the mahabalipuram,best clean pool,good service,attentive staff but give enough privacy,good breakfast sumptuos.rooms are clean well maitained by the house keeping, prompt room sevice.reasonably priced transportation to airport and good clean air conditioned cars with safedrivers.This is my second visit and will visit again and recommend to my friends,well maintained grounds
Not worth the money”
I have stayed for a period of 3 days in the standard room. The facilities in the room is pretty basic, mini bar is very expensive, furnitures are pretty old, buffet breakfast has the same dishes for 3 days with limited varieties and bathroom shower is half broken. I have stayed in other hotels for 70% price than here just days before checking in here and was amazed to see the facilities provided. Only Pros is the resort has a huge premises and closer to beach. If you want to go for Standard room, then I recommend to choose other resorts.
Staff is good. Property location is very good. Rooms very big and clean. Need some renovation.
Amazed seeing the huge property ”
First time we all stayed as a group in this cottage. Amazed by the size of the property. We were happy as they upgraded our rooms to cottages. We were with foreign travellers aswell. They liked the cottages but some of the cons were Toilets were smelling. One of the staff doesn’t know how to behave with a foreign traveller. It was escalated to GM mr. Tulasi and Pramod post the trip. He was nice over phone and said we will take actions and will update you in few hours etc. there was no update which came after that even after checking with pramod multiple times. Bad customer service.
Just a 2 star experience inside the cottage”
Property location is very good. Property is very quiet and it is a best place for couples to stay. Good swimming pool. Only thing inside the cottage, you will just feel very ordinary. Tap was not working, toilets were smelling, shower was not working. AC gets switched off and on all the time. Food is very ordinary. Prawns served as smelly and not cooked properly. They replaced the same with fish after complaining.
Had a great day and really nice atmosphere. But the check in time (2pm) is really not good and Have to make it earlier. Restaurant prices are too high. Apart from these locations are awesome, pool and beach area is nice to see even in night time.
Waste of money, not even 1 star”
No value for money, facilities are very poor, staff is highly untrained, half of the room lights were non functional, tap in washroom broken, room foul smelling, restaurant has flies, Spa services are worst local villagers give massage who didn't know anything about massage, they will charge you for 50 mts and after only 15 mts massage they finished it and try to take the money forcibly. There is no management staff to address your problems. It's a bunch of Tamil speaking people with little knowledge of English who are running the show.
Good location, comfortable rooms, good facilities. Food however was below average. For the amount yo”
The food counter at the beach side should be avoided. The so called seafood grill is worse than a average restaurant in the city. The bar has only few options, surprisingly poor stocks for a holiday spot
The friendly staff saves it.”
The pool, the beach and proximity to Mahabs are 5-star. So is most of the staff, particularly the women at the reception. No Go: fertilisation while guests are swimming in the pool, closed spa-area without prior information, closed bar before actual closing time The food in the restaurant tends between average and good - it depends on the cook. Try the fresh lime soda and the Club-Sandwich. The Danish Bakery at the morning buffet is a nice gimmick - only if it is freshly served however. The appartments are cozy and spacious, but the electric fittings need some attention. Don't be shy to ask for hair-dryer and bath room slippers. In general: Don't be shy. The manager did the best he could, to sattisfy us and we left the place with a free meal and a little discount, after hard negotiations. Regarding the fact though that there are certainly things far beyond our expectation, it is a mild compensation. It is defenitly not the place, where wishes are read off your eyes, as it should be regarding the price category. To be fair, we went there during off-season, which should not mean that you are either poisened by snakes, cause the main way was under construction or by fertilisers, because there is a really bad timing. Give it a try, if you want to stay away from grand hotel chains, as we intended to, but prepare for negotiations.
Do Not stay here!”
Generally not very courteous staff. The ayurvedic Spa was out of order, the gym was closed due to no machines being available and wifi was not available in the cottages. Although the hotel was aware of these things they could not be bothered to inform us before we checked in. Although the beach was private and clean, it was slightly scary as it was pretty deserted and no visible security around - although the hotel kept insisting it was safe. There was a power cut lasting for about 10 mins at night - in the cottages it was pitch dark, and without the A/C mosquitoes started coming in. We tried to open the door to go outside in the dark when we encountered a coupe of stray dogs which were persistent in following us. We saw these same dogs the next days as well and no one had bothered to chase them away. There was no power backup during this outage and the telephone at the reception took a very long time before being picked up. There were no candles or torches and most of all there was absolutely no apology or any feeling of sympathy or courtesy from the hotel staff towards us - they were looking at us as if we were talking gibberish. The resort for being in peak season was pretty deserted. There was only a single restaurant and the food quality was very average, the service was slow, basic items like cornflakes not available and by the time bottled water arrived we finished eating the food everytime. The prices were astronomical. We have tried this place this year to see if perhaps the beaches etc were better. We realise now that this was a huge mistake and both of us couldn't wait to get away from this place. If you have the money for a five star stay this is definitely not the place to spend it as you will not get more than a one or two star experience. I would be surprised given the state of the place whether it will remain open and viable for very long.
scope for improvement”
swimming pool did not have enough water in the weekend when you have charged the highest rates.food was o.k. quality can be improved.maintenance of cottages needs improvement. on the whole good infrastructure, but poor maintenance.less value for money paid.
Relaxing place to stay”
We enjoyed our one night stay here. The Garden View room overlooked some bushes in the driveway. The hotel is set quite a distance back from the beach so you really don't get much of a sea view at all. The pool was enormous! Breakfast staff were very helpful and cooked what we requested.
GOOD FOR A SHORT STAY”
FIRST IMPRESSION ON ARRIVING AT THE HOTEL VERY GOOD. CLEAN ROOM, BIG CLEAN SWIMMING POOL, PRIVATE BEACH. WATER IN THE POOL GOT DIRTY NEXT DAY AND NO CLEANING WAS DONE. THOUGH TASTY BREAKFAST SPREAD NOT GREAT. SERVICE SLOW. VERY WEAK WI-FI INTERNET. CANNOT WADE/SWIM INTO SEA AS BEACH VERY STEEP BUT QUITE CLEAN. SIGHT SEEING CAN BE WRAPPED UP IN HALF A DAY. ON THE WHOLE SLIGHTLY DISAPPOINTING STAY.
not so comfortable , not value for money ”
Not so comfortable.not value for money. Otherwise Food is good , Room is clean.Large swiming pool. buggy is available. Clean private beach but not suitable for bathing. kids play area. not much activiti$es to do.very boring staff..! Too attendive staff. bad reception services (other than welcome drink ) may b for a quick break but for sure not worth a money.
Relaxing week end break but could have been better”
Basically we went for a week end break away from the routine. The property and its location is good. But service levels need huge improvement. Replenishment of things in the room including water bottle, towels and tea bags needed a big follow-up from us. There was no remote for the AC which was running fulltime irrespective of whether we were inside or not.Same spread (Almost 99%) of breakfast buffet on both the days and taste was also not upto the 5 star standards.I think there is shortage of trained manpower when compared to other similar resorts like the ones Club Mahindra owns.. For the level of service offered, the rates seemed too high to be honest. Good property, can be effectively utilised if service levels are improved along with food quality.
Old hotel with durty rooms”
The hotel is ok for India, but its not 4 star hotel like in Europe. The rooms are rather old. In addition when staying in our room we heard every word of our neighbors, so we had a feeling that they are talking in our room. The level of services is average. If you ask to bring you towels (near the swimming pool for example) you'll have to wait 15-20 minutes for them. The hotel has no its own taxi service. We asked the hotel staff to arrange taxi to Chennai airport for us, but on the day of leaving the hotel the driver was 30 minutes late!!!!!
Fantastic Cottage but horrible service”
Lovely cottages, serene surroundings, open air shower, nice beach and playground. While all these go for the resort, there were a ton of negatives too. For instance, you have pay for every amenity in the book - snooker, TT, badminton, tennis etc. And worse, its not Rs. 200 per hour for snooker. It is Rs. 200 per hour per person. Obviously if 6 of us are playing, we are splitting the 1 hour amongst us. Why then should we pay more!? Also, the advertised ATV, Oosai seafood restaurant etc are supposedly WIP, although the website doesnt say so. At the site, while I could see these in an incomplete state, there was no WIP. And finally, the service was one of the worst I saw in a star resort. Breakfast buffet is a race to the bread crumbs, or an indefinite wait for that omlette. I also found a maggot looking insect in my soup. Overall, it was a peaceful and serene vacation ruined by horrible service.
Nice hotel..great location.. but food just average”
We stayed at this hotel for 2 nights. The location is excellent, Rooms are good. Swimming pool is a huge one, well maintained. The only issue we had was the food. The food at their restaurant is just average and highly over priced. There was not enough spread across the buffet Lunch or dinner..and if you dont like it and want to go for alacarte..they dont seem very happy. The complimentary breakfast was also pretty average. The hotel was fully booked during our stay and they were not able to manage the crowd at breakfast very well. Overall its a nice place to stay..visit the places around..take a dip in the pool..and for food I advise to try some place outside.
Great Location and liked the facilities”
We were greeted well at the hotel and the staff very courteous. The place is very close to the heritage site, we had good fun at the resort beach and swimming pool with the kids. What we didnt like, is that they wouldnt allow us to walk on the beach post sunset, which is kind of disappointing..and there seems to be a whole lot of corporate training etc., conducted on the ground, so, we didnt find many families, but mostly bachelors, not so great for a family vacation.
Good hotel bu too expensive”
the hotel was ok, but in my oppinion too expensive for the services offered. the outdoor gym is ridiculous. however it has a great swimming pool and you can walk directly to the beach. it is also very close to some of the sights of the village.
Biggest rip-off ever”
Room was big, but booked garden view was first view on parking lot, after complaining view changed to view on generator house and garbage bins. Hotel needs urgent renovation, quite run down. Service was bad, room was not cleaned at 3 p.m.. Breakfast was very poor. Very very bad value for money.
great location good service”
we had a comfortable stay because of friendly helpful staff.its agreat location with easy walk to the temples and beach.we loved the fact that you could walk to the shore temple along the beach. food was good and variety was also there. the bathrooms need a upgrade and linen needs to be better quality.need more facilities asthe day is hot and you want to be at the hotel during the day. we loved their welcome garland made out of shells.i saved it.great use locally available resources.
Best if you have a large group, food is marginal”
I was very excited to stay at the Chariot Beach resort, but it was not everything I had hoped for. I stayed as a single woman and chose it because it was a bit cheaper than the Raddison, down the street. The pool was beautiful as was the actual architecture and ground of the hotel. The grounds however were very limited. Additionally, I felt unsafe walking down the deserted 1 km path to beach. When I went over to the Radison, I felt completely safe walking all over plus the grounds were much larger and more populated. I would recommend the Chariot only if you are part of a conference or a large group – but I would not recommend eating there – the food is poor and overpriced.
Great place, but a bit out of central Mahabalapuram. Staff is good! Rooms are spacious. Pool is really great.
Good resort for a rest”
A perfect place for a relaxing week-end near the pool and close to the beach.
Staff are not well trained, for ex I booked through Agoda, where my account got didcuted without ask”
Rooms are good
Lovely Resort, Amazing Beach and Property”
The property is very good, courteous staff and one of the best beaches I have seen
Nice place to stay with family for vacation ”
Many time with my family when ever time is there
Best place on the wold.”
Quiet and secure”
Quiet and relaxing
Had a relaxed time, nice location and ambience.”
We had a real good time after a lonng break. Please create a play area for children and some good activities for adults like boating/ etc.
We had a nice breAk”
Fun filled and relaxed stay. Older and young kids enjoyed with multiple activity.
Very good hotel for few days stay”
very plaisante hotel”
Good stay, very friendly staff and a great cleany room
Pleasant environment to relax.”
Spent the time very relaxed... Stood apart from the regular busy life...
Fantastic and Amazing...”
It was fantastic! Hotel was great and the ambience too! Just cool place to stay
fantastic hotel ,superb hospitality ,”
sheer value for money excellent hotel would like to visit again and again
Been there for second time and still loving it.”
Great location, fantastic buffet breaky and dinner, clean private beach and the pool adds the beauty to the place... Worth visiting for the third time.
Great service great experience”
Great service, Great food... Clean and safe rivate beach, huge pool and massage centre...totally worth the stay. Cant wait for go for the second time....
Must stay in Mahabs”
One of the best resorts in Mahablipuram, Private beach, good for company offsite as well as weekend getaways. Well trained staff who take care of all your needs
it was our wedding anniversary and we had a wonderful time with our kids. well maintained rooms, good food, swimming pool was great and the service staffs were very kind and helpful.
Food too expensive ”
Can improve their menu's.. Choices not much And too expensive
We were charged rs.3500 for misplacing room key and that too without any intimation. My good stay turned out to be a nightmare. This place has hidden charges, beware!
It was a nice experience.
crapy laundry service they ruined our stay by not delivering clean clothes and blaming our cloths otherwise it was ok BUT NOT worth the money they charged
Horrible expirence @ chariot beach resort”
Horibble, will never visit and never suggest to any one. Food and hotel are managed by two different ppl. Non of the staff are aware what they are suppose to do.
Highly priced ”
Not a pleasant stay
Mixture of emotions”
Great food location decor and cleanliness Staff sometimes overly friendly to us two lone female travellers Also often didn't have all food on menu ran out of beer long wait for drinks pool side
Coming again as good location for relaxing”
Enjoyed my stay very much due to good anf quiet surrounding and good service all over. Missed WIFI but could use Labtop of ID Manager easily.
i don't know why this hotel has good reputation”
the air conditioner did not work properly, too cold. only thing i satisfied was the huge swimming pool. i really don't know why it cost like this. would better get a room at raddison.
Good place but very expensive”
Nice place but for the cost they charge facilities can be much better
Decent for a family weekend getaway.”
Not value for money”
This place is no where close to a 5 star resort. Staff were ok but administration/cleanliness is really bad. Breakfast wasn't good except for 1-2 items out of the lot.
Been there before and will certainly go there agai”
Bad Room Service”
Room service It's bad ,Them just need money ,not care customer.Really I don't want to come back with this hotel again.Nothing to do in this hotel..Another staff but room service is bad