Dear Feimin, Greetings from Chatrium Hotel Riverside Bangkok. On behalf of the entire team here at the hotel we would like to thank you for taking the time to share your remarkable experience on your recent stay with us to the other travelers and making our hotel as your choice of residence on your recent visit to Bangkok. We are so pleased that we managed to live up to your expectations and that our facilities and services met with your approval. We hope to be able to create another remarkable experience for you again the next time you are back to stay with us. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

Dear ChiuJung, Sawasdee Krup Greetings from Chatrium Hotel Riverside Bangkok. Thank you very much for providing us with your feedback of your stay with us and for choosing our hotel as your accommodation while in Bangkok. I am happy to hear that overall you enjoyed your time with us. We hope that you will be able to visit us soon again as nothing would give us greater pleasure than welcoming you back at our hotel. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

Dear Chinfang, Greetings from Chatrium Hotel Riverside Bangkok. Thanks for choosing Chatrium Hotel Riverside Bangkok and share your great experience after your recent stay with to the other travellers on this forum. We are more than delighted to know that you enjoyed your time with us and highly appreciate your feedback as well as your recommendation of our hotel. We look forward to welcoming you back on your next visit and hope it is not too long before your next stay at Chatrium Hotel Riverside Bangkok. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

Dear min-Han, Greetings from Chatrium Hotel Riverside Bangkok. Thank you very much for sharing some feedback from your friends in regards to their stay with us. I am pleased to hear that your friends have such a high impression of our hotel and services. We hope that we will have to pleasure to welcome you to our hotel in the near future. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

Dear min-Han, Greetings from Chatrium Hotel Riverside Bangkok. Thank you very much for your review of your Chatrium experience and for the good ratings you have given us. We are delighted to hear that you had such a wonderful stay and that our facilities and services could enhance your time with us. We are looking forward of having the pleasure of your company once again on your next visit to Thailand. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

Dear min-Han, Greetings from Chatrium Hotel Riverside Bangkok. Please let me start by thanking you for posting a review of your stay on this platform and also for choosing us as your accommodation whilst in Bangkok. Your custom and feedback are both greatly appreciated. It's fantastic to read that our hotel met your expectations and that we were able to positively enhance your stay in Thailand. We all at Chatrium Hotel Riverside Bangkok are looking forward to welcoming you once again soon at our hotel where you will be assured a very warm welcome. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

Dear Fu, Greetings from Chatrium Hotel Riverside Bangkok. I would like to sincerely apologize for any parts of your stay with us that did not meet your expectations.As a Chatrium-branded property with a well-earned reputation for guest service and satisfaction,if an issue raises its head we will endeavor to rectify the situation as soon as is humanly possible.Firstly,with regard to the air conditioning control in our guest room,the fan speed and mode of cool can be turned down via the room controls resulting in the temperature control from the system.Additionally,had you informed us during your stay,our engineering team would have investigated straight away and we would have changed your rooms immediately if necessary,as the overall comfort of our guests is of paramount importance. May I end by saying that it was lovely to host you during your time in Bangkok and we hope to see you again in the future. Yours sincerely, Chatchawan Napawan Resident Manager

Dear fong, Greetings from Chatrium Hotel Riverside Bangkok. Please allow me to take this opportunity to sincerely thank you for your feedback regarding your stay at Chatrium Hotel Riverside Bangkok. It is with great pleasure that I read that we were able to provide you with a pleasant experience. We all at Chatrium Hotel Riverside are looking forward to welcoming you once again soon at our hotel where you will be assured a very warm welcome. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

Dear Chi, Greetings from Chatrium Hotel Riverside Bangkok. Thank you for taking the time and trouble to post a review of your stay on this platform. The opinions of our valued guests are paramount to the success of our business and the satisfaction of all who choose to stay at Chatrium Hotel Riverside Bangkok. I would like to offer my sincere apologies for the points you raised which caused you to rate us an average rating as our sole intention is to offer our guests as satisfying a stay as possible during their time with us. Please rest assured that I will personally address your comments with the respective people at the hotel in order to take the necessary actions for immediate improvements. May I end by saying I dearly hope you reconsider your decision not to stay with us again as we would be delighted to have the opportunity to redeem ourselves on your next trip to Bangkok. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

Dear Kok, Thank you for sparing your precious time to share your experience after your recent stay with us at Chatrium Hotel Riverside Bangkok.We are deeply concerned about your disappointing experience due to the poor maintenance of our guest room. Your observations regarding your room are well noted and I am truly sorry your accommodation did not live up to your expectations. However I am delighted to inform you that we are in the processing of room refurbishment program and once our renovation is complete I feel confidence you will like our new design to make your future stays with us on the River of Kings both magical and memorable.We regret that we were not able to deliver you with a favorable impression and remain hopeful that you will give Chatrium Hotel Riveside Bangkok a chance to work towards meeting your expectations. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

Dear Suching, Greetings from Chatrium Hotel Riverside Bangkok. May I offer word of thanks for your kind review of your Chatrium Hotel Riverside Bangkok experience and it was our absolute pleasure to welcome you to our hotel. I am happy to hear that you enjoyed your time with us. We are looking forward to welcoming you back to Chatrium Hotel Riverside Bangkok in the not too distant future. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

Dear Suching, Warm Greetings from Chatrium Hotel Riverside Bangkok. Thank you very much for taking the time to share your experience after your recent stay with us to the other travelers on this forum. It is a great pleasure to hear that you had such an enjoyable stay with us, enjoying the comforts of our luxurious rooms with a view of Chao Phraya River – River of Kings, the impeccable service provided by the entire team. We will certainly pass along your kind words to our team encouraging them to continue their passion to drive service excellence. Thank you once again for your great compliments and we hope to have the privilege of welcoming you back to your Bangkok home very soon. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok