位於洞爺湖町絕佳spa, 自然景色, 觀光地段，大和旅館提供最好的環境，讓您遠離塵囂。 距離市區繁華地段僅有的路程，這間2星級酒店位置優越，方便出遊。 住宿位置優越，方便客人們前往市區內的熱門景點。
在這間舒適的洞爺湖町酒店享受無與倫比的服務和設施。 客人可享受酒店的服務如自助洗衣設備, 行李寄存, 公共 Wi-Fi, 停車場, 家庭房。
入住期間可享受高質素的房間設施。部分客房提供空調, 暖氣, 電視, 雪櫃, 洗浴用品等一流設施，助您掃除一整天的疲勞。 温泉 能讓您玩足一整天，開心一整天。 大和旅館為您提供一站式高品質服務，是前往洞爺湖町旅遊的最佳留宿酒店。
小童由 0 至 1 歲 [包括 1 歲]
這是我去北海道旅遊14天最不好的旅店設備 陳舊 服務不佳”
真的很老舊而且牆壁上有很多龜裂 老闆服務態度也不好 不推薦大家 再去住這間旅店
体验不太好，我们两点到，非得说要三点才能check in, 然后，好像很被嫌弃的样子，老板娘态度很差，叫着指唤换鞋，这不能踩那不能碰。房间没暖气，电暖很久才热，设施相当老旧。第二天一早没到十点就催着退房了！！！！！！应该不会再入住了。唯一优点大约是相对同区域酒店算便宜的了。
糟透的体验 WORST Experience in Japan”
Would never recommend anyone to come here, the worst Experience ever all around JAPAN. When we stepped in the hostel, the first words coming out of the hostess' mouth was DOOR CLOSE instead of hello or welcome. WE delayed one hour for traffic, and the host blamed us 3 times. During the living period, the hosts never show any respect when we said hello. The air conditioner didn't work, the onsen(hot spring) was nothing but only 2 filthy tanks, the curtain can only cover half windows. REALLY DISAPPOINTING, luckily we didn't meet any other Japanese ppl like the two hosts. 强烈不建议选择这家，此次日本旅行最差入住体验，明明就是一家民宿，跟湖边一家酒店取一模一样的名字是几个意思？？？ 一进大门，女房主第一句话不是你好，而是冷冰冰的close door!因为交通不便，入住时间晚了一个小时，我们已经很客气道歉，男房东还不依不饶责骂了我们三次。入住期间两人就全程一脸大写的冷漠，碰面时对于我们礼貌性的招呼都完全不理。淋浴条件简陋的可怕，号称的温泉就是两个污浊不堪的热水池子。空调是坏的。窗帘也只有半片，只能遮挡一半的窗户，遮了左边遮不了右边。
of all japanese people i met this is the worst Japanese couple & son i ever met very rude service & lots of condition that i ever stay in a japanese ryokan/homestay they don,t even greet us with a simple good morning even though we greeted them in the morning when we ask for hot water they don't seem to bother us & just pretend that they don,t understand the only plus point is it is walking distance to lake toya all other things are very disapointing about this Ryokan
Lower price than others with close distance to Toya lake.”
In a big room for a family, there was no private toilet. I needed to have a shower in a bathroom where water in the bath was not clear (however, nothing affected on my skin). Futon and yukata were clean. No drinking water provided in my room. It was a very old ryokan, I should walk stealthily to avoid making noise and some parts of the walls were broken. I could see the beautiful scenery of the Toya lake from my room window and go by 5 to 10-min walk. There was a car park area beside the ryokan.
Daiwa Ryokan Toyaku”
1) Booked this Japanese style hotel to be different from other hotels. The room is big which is good for us as we are travelling 3 pax. 2) Disappointed as the upkeep of the place is bad. a) Door to room could hardly close without banging it. b) Room number sign on the door dropped when we checked in and left on the floor only. c) Some paneling in the room damaged obviously for some time. Not fixed or repaired. d) Right in front of our room, looks like an abandoned area, demolished and unkempt. No effort to cover up or tidy it. 3) The floor at the hot bath looks ponding/dirty at certain areas . 4) The only common western W.C. toilet on our floor is so small that when the user sits on the w.c., the knees are touching the front wall. Hardly enough room. 5) The only and common bath and shower room closes at 8.00am! Yes 8.00.am. You are on holiday and you need to get up that early to shower. Otherwise, you wait until the afternoon and you couldn't shower before you check out.
Old inn with not-so-professional-owner”
Pros: Location was good. Cons: Pretty old 2 story inn run by the old couple. The old man was not helpful to accommodate late check-in as well as not very respectful with his communication. He created a lot of fuss with sandals not being in right place. We just spent literally a night (12 hours).
walking distance to lake to view firework”
They provide free hot spring. Besides, the bathroom is shared and just beside the hot spring pool. Thats mean you need to be naked to bath with others (if there have another persons bath/enjoy the hot spring with you that time) They provide free parking for your car.
Worst hotel in Japan ”
I can't believe you guys book this place, it's a dump, filthy, roof falling apart, mouldy onsen for 100aud, are you kidding I wouldn't pay 20aud to stay here if I was desperate
Not worthy ”
Facility not up to normal standard and stuff very not friendly
The location is nice wt the affordable price . Greatly recommend it to others