Overpriced and horrible customer service ”

The property had amazing views and was close to the Medina. That's it! There was no wifi in the rooms, limited hot water, too may cats, and too many cigarette smokers. We visited during the off season and felt there was no adult oversight...just a bunch of 16-18 year olds running the joint. The woman at the front desk was not helpful at the least and the food was terrible and overpriced. Upon arrival, we were told that our rooms would not be ready for an hour. It was 1300 and we had 5 children with us. We the woman at the front desk never offered us anything to do while we waited. Our kids were hungry so we asked the boys where to eat, so they directed us to the restaurant. The food was not good and well overpriced compared to better options in the medina. In addition, the sodas were warm so I asked for ice. I was brought ice that clearly had fish sitting on top- ask evident by the scales and horrible smell. We didn't feel welcomed from the moment we arrived. It is definitely not a place for families.

Excellent hotel in the Morroccan mountains”

This hotel was the highlight of our recent travels, in which we stayed in about 10 different hotels. The hotel is beautifully designed in a traditional Moroccan style, and is a photo opportunity in itself. The pool area is also beautifully laid out and the restaurant food was excellent (and far better than the other restaurants we visited in the city). Overall it is extremely good value for the price and I would strongly recommend staying here if you visit Chefchaouen. My only complaint - water in the swimming pool was very cold!

good view of chefchaouen”

A nice view of the blue city near the swimming pool,tidy room and near the main city with just10 min walk