德文郡酒店 (Devonshire Hotel)
德文郡酒店 (Devonshire Hotel)
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不錯
位置得分
6.8
【特色圖集】(共 6 張) 德文郡酒店 (Devonshire Hotel)
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德文郡酒店 (Devonshire Hotel)

距離市中心270米
- 附近好去處
評分
目前有 59 條評價聽聽住客真心話
5.9
/
10
性價比5.7
距離市中心3.00 Km
位置評分6.8
最近機場OR 坦博國際機場 (JNB)
距離機場20.7 公里
  • 850米至公共交通

  • 機場接送

  • 位處約翰尼斯堡市中心

  • 客房皆有免費Wi-Fi

客房選擇
此住宿非常搶手!幾分鐘前有旅客book過!
套房 (Suite)
套房 (Suite)
...
  • 房間面積:35 平方米/377 平方呎
  • 景觀: 城景
  • 1 張特大床
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標準房(兩床) (Standard Twin Room)
標準房(兩床) (Standard Twin Room)
...
  • 房間面積:20 平方米/215 平方呎
  • 景觀: 城景
  • 2 張單人床
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標準單人房 (Standard Single Room)
標準單人房 (Standard Single Room)
...
  • 房間面積:20 平方米/215 平方呎
  • 禁煙房
  • 1 張雙人床
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標準房 (Standard)
標準房 (Standard)
...
  • 房間面積:20 平方米/215 平方呎
  • 景觀: 城景
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高級房(特大床) (Superior King)
高級房(特大床) (Superior King)
...
  • 淋浴間
  • 1 張特大床
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基本套房 (Basic Suite)
基本套房 (Basic Suite)
...
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    Standard Twin (sole use)
    Standard Twin (sole use)
    ...
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      Suite King (sole use)
      Suite King (sole use)
      ...
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        Standard Double (sole use)
        Standard Double (sole use)
        ...
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          附近生活圈

          這裏顯示的距離為地圖上的直線距離,實際距離或有不同。
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          設施 & 服務

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          附近好去處

          這裏顯示的距離為地圖上的直線距離,實際距離或有不同。
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          住客真心話

          來自Agoda用戶(共59條)來自Booking.com用戶(共709條)
          清潔度6.0
          設施5.4
          位置6.8
          客房質素及舒適度5.3
          服務質素5.8
          性價比5.7
          真實驗證評價 | 資料來源: Agoda
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          全部評價 (59)
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          顯示 30 份已驗證評價
          12
          4.0
          南非 Itumeleng
          商務旅客
          標準單人房
          2018年12月入住 1 晚
          Horrible service”
          When I got to the hotel it was like the arrivals of the day were not checked. Only my reg card was printed on check in and the receptionist wasnt friendly at all. She looked like she could ask me where do you come from and why are you here. After check in I was given room 212. when i entered the room the duvet had holes just on top and when opening the wardrobe a duvet inner was thrown in there and two blankets one was folded nicely and one looked like someone was coming to pick it up. My colleague called to ask for another room on the 5th floor and I was given room 510. It looked nice and loved the flooring. I then realized there was not remote for TV. I went out and asked reception for the remote and was told someone will bring it. The service was horrible and I asked for the GM's email address the the receptionist full of food in his mouth told me he doesn't have the. I will be in contact with him as soon as the holidays are finished.
          2018年12月29日評價
          Dear Valued Guest, Thank you for taking the time to submit a review based on your stay with us. We would like to assure you that the level of service you received during your stay is not the standard we expect from our staff and we would like to sincerely apologize for that. We are also displeased to hear that other areas of our hotel provided you with below average service and we will be taking this matter further and implementing new changes to increase the level of service in the hotel. We hope you will consider visiting us in the near future to experience a more positive hotel. Warmest regards, The Devonshire Hotel
          已於 2019年1月2日回應
          德文郡酒店
          3.2
          印度 Anand
          帶大齡兒童的家庭旅客
          標準房(兩床)
          2018年12月入住 1 晚
          It's a no no .....”
          The photos on website and reality is different. Hot water is not available easily. Toilets are not maintained properly. Toilet doors do not have locks. The shower in the bath room does not work. Only 1 socket for mobile charge. Breakfast is good. Bed quality is good. The area of the hotel is not safe for tourists and you feel uncomfortable. Better to pay 200 Rand more and get hotels in Midrand area or Sandton. While the GM Mr. Richard was helpful, but still you have to do better on infrastructure.
          2018年12月28日評價
          Dear Anand, We would like to thank you for staying with us and for taking the time to submit a review based on your stay with us. We are sad to hear that you did not have a positive experience during your stay and we would like to sincerely apologize for any inconvenience caused by bathrooms and hot water. The Devonshire Hotel is one of the oldest hotels int he Braamfontien area and has such a deep rich history, as does the city around it. We have 24hr security for our guests/tourists and if you felt unsafe at any point, we do apologies for that. We hope that in the future you will return to our hotel and have a much more relaxed trip. Warmest regards, The Devonshire Hotel
          已於 2019年1月2日回應
          德文郡酒店
          5.6
          博茨瓦納 PETER
          獨遊旅客
          標準單人房
          2018年12月入住 1 晚
          Stubborn and uncooperative manager on duty”
          I arrived a day early because I had an unexpected appointment at another venue the day before I was supposed to arrive. I asked the management to swap my booking to the day earlier. The manager on duty was not in the hotel - so I was told. He refused to listen to my request over the phone, to stay a day earlier even though the hotel was empty. He insisted I pay the standard rate to stay that night - R800. Not a very wise-guy. He blamed Agoda for not allowing me to change the booking. I don't believe this is a valid excuse.
          2018年12月19日評價
          Dear Peter, We would like to thank you for staying with us at The Devonshire Hotel and for submitting a review based on your stay. We would like to apologies for not being able to assist you with moving your dates earlier, and we are very sorry that the level of service did not live up to your expectations. We hope to welcome you back in the near future. Warmest regards, The Devonshire Hotel
          已於 2019年1月2日回應
          德文郡酒店
          4.8
          南非 Kgomotso
          商務旅客
          高級房(特大床)
          2018年12月入住 5 晚
          The place is not clean,the breakfast very fatty.i had booked for 10ppl however only 4ppl checked in ”
          The hotel still made me pay for dinner for 10 ppl they made me pay for 2 extra days they were unable to adjust my booking according to the number of clients checked inn..I still haven’t received my final invoice
          2018年12月15日評價
          Dear Kgomotso, We would like to take this opportunity to thank you for staying with us and for submitting a review based on your stay. Please note as per our terms and conditions all cancellations need to be made 7 days in advance, if not then the amounted quoted is due. We hope that you enjoyed your stay with us and that you will return in the near future. Warmest regards, The Devonshire Hotel
          已於 2019年1月2日回應
          德文郡酒店
          8.4
          激讚
          德國 Nkosazana
          獨遊旅客
          標準單人房
          2018年1月入住 2 晚
          Greetings from Germany ”
          Location is great, it was clean,at my room leg of the deskwas broken I wanted to charged my phone I try to move it then the desk couldn't stand. Internet was working only at the reception. Apart from that it was great to be there I will come back.
          2018年10月26日評價
          Dear Nkosazana Thank you so much for taking the time to review the hotel and we are so happy that you had a wonderful time with us. We are working on the WIFI problems and this will be sorted out as soon as possible. We hope that you will return again very soon and we look forward to it. Warm regards The Devonshire Hotel
          已於 2018年11月2日回應
          德文郡酒店
          3.2
          肯雅 Joseph
          商務旅客
          高級房(特大床)
          2018年9月入住 5 晚
          Good locality but poor internet connection and cleanliness not adhered to”
          I WOULD NOT RECOMMEND Pathetic Wi-Fi connectivity. Only strong at the reception and restaurant areas, it was sorted out only for one night. I had to buy my own data bundles from the local Telecom providers. Out of our five nights stay, only two nights was the room cleaned but bed sheets were changed. The bed sheets were not very clean, they were stained. Water was only provided the first day and it was one bottle. Some staff made endless empty promises to rectify things but never lived to the promise. One particular staff was very friendly and concerned but the rest nope. Breakfast buffet was amazing the first day but it's the same buffet for the rest of the days. Servings were sausages, beans, vegetables, roasted potatoes, bacon and choice of eggs. The red tour bus, just stops at the entrance of the hotel please note it is charged. At least they were a bit generous to extend our check out time to 1300H.
          2018年9月23日評價
          Dear Joseph Thank you for taking the time and letting us know how your stay was. We are very sorry that it did not live up to your expectations. We are working very hard with senior management to make the necessary improvements so that our guests have a more enjoyable stay with us. Once again please accept our sincerest apologies. We hope that you will return again in the future and that you will see many improvements. Warm regards The Devonshire Hotel
          已於 2018年11月2日回應
          德文郡酒店
          4.0
          南非 Bonolo
          商務旅客
          標準房(兩床)
          2018年8月入住 1 晚
          The place could do with some make over and a dust bin in rooms could go a long way.”
          Breakfast was great, the place could be cleaner.
          2018年8月27日評價
          Dear Bonolo, Thank you for your feedback. We will address this matter with the Executive House Keeper and Hotel Management. Kind Regards
          已於 2018年8月31日回應
          德文郡酒店
          6.0
          南非 Laura
          商務旅客
          標準單人房
          2018年6月入住 1 晚
          Would not stay again if it were not for lovely staff”
          This hotel has an old, run-down feel. The window in my room did not close properly and all the traffic and street noise was blaring into the room - had to change my room. Very limited menu for vegetarians (1 dish). The toilet did not flush properly. The one elevator was not working properly. No kettle in my room to go with coffee service. I needed to stay in the area for an early morning meeting, so location is good for central JHB meetings, but I would not stay here again if I had the choice. Thankfully the staff were lovely and helpful.
          2018年6月21日評價
          Dear Laura Thank you for taking the time and letting us know about your stay at the hotel and we are so sorry about the experience you had. We have taken note of all your concerns raised and this will be discussed with senior management and operations to ensure that the issues are tended to and sorted out. Once again please accept our sincerest apologies. The hotel is undergoing renovations and we assure you many improvements will be seen in the near future. Warm regards The Devonshire Hotel
          已於 2018年7月23日回應
          德文郡酒店
          2.0
          南非 Malesela
          商務旅客
          標準單人房
          2018年6月入住 3 晚
          接受到”
          I slept 3 nights without hot water
          2018年6月12日評價
          Dear Malesela Thank you for taking the time to review the hotel and we are so sorry about your experience with the hot water. We had a leaking pipe which caused a lot of issues with the hot water but in the meantime it was sorted out. Once again please accept our sincerest apologies. Warm regards The Devonshire Hotel
          已於 2018年7月23日回應
          德文郡酒店
          4.8
          南非 Dion
          夫婦/情侶旅客
          標準房(兩床)
          2018年4月入住 1 晚
          The bathroom was full of human hair”
          The place needs a total revamp.
          2018年4月26日評價
          Dear Dion We are horrified to hear about your stay with us. Housekeeping will be immediately addressed to ensure that this does not happen again. We once again apologize profusely and assure you that this is not our common practice. Warm regards Staff and management The Devonshire Hotel
          已於 2018年5月11日回應
          德文郡酒店
          10.0
          屈機
          南非 Sonia
          獨遊旅客
          標準房(兩床)
          2018年3月入住 3 晚
          Great hotel”
          I think this is a great hotel. It has a central location, just under 10min walk to Park station, there are lots of places to eat, many shops etc. It is clean, the breakfasts are amazing and the staff friendly and helpful. The location in Braamfontein is very good and there is a Red Bus stop directly outside the hotel. I would stay there again.
          2018年3月31日評價
          Dear Sonia Thank you for the wonderful review. We are so pleased to hear that you had a wonderful time with us and we do hope that you will return for another visit again. We look forward to it very much. Warm regards Staff and management The Devonshire Hotel
          已於 2018年5月11日回應
          德文郡酒店
          6.8
          不錯
          南非 Themba
          商務旅客
          標準房(兩床)
          2018年3月入住 1 晚
          不錯”
          The building and its surrounding is ok except the noise on the same building, the thieves in the passage/service lane outside just next to parking entrance, the lifts not in good condition and the stairs carpet not satisfactory. Excellent service from staff members as they try all their level best to satisfy customers
          2018年3月6日評價
          Dear Themba We thank you for taking the time and reviewing the hotel. We appreciate your feedback very much. We are happy to hear that some parts of your stay was satisfactory. We do however apologize for the other inconveniences caused. Senior management has been informed and the situation is being investigated to ensure that everything in our capacity is resolved. Warm regards Staff and management The Devonshire Hotel
          已於 2018年5月11日回應
          德文郡酒店
          4.4
          南非 ndumiso
          商務旅客
          標準房(兩床)
          2018年1月入住 1 晚
          worse room I have ever slept at in a hotel. They gave my room away as I checked in late.”
          I will never come back here again
          2018年2月2日評價
          Dear Ndumiso We are so sorry to hear about your experience. Senior management has been notified and an investigation was logged to see what the issues were and to ensure that we address anything in our power that we can. Once again please accept our sincerest apologies. Warm regards Staff and management The Devonshire Hotel
          已於 2018年5月11日回應
          德文郡酒店
          10.0
          屈機
          南非 Lucas
          夫婦/情侶旅客
          標準房(兩床)
          2017年12月入住 1 晚
          屈機”
          friendly staff, this place is near all sort of transport and good value for money
          2018年1月3日評價
          Dear Lucas Great review and thank you for staying with us. We look forward to welcoming you back. Warm regards Staff and management The Devonshire Hotel
          已於 2018年5月11日回應
          德文郡酒店
          4.8
          南非 Hennie
          夫婦/情侶旅客
          標準房(兩床)
          2017年12月入住 1 晚
          Photos on website VERY old and not relevant any more”
          Room was not ready two hours after agreed time of arrival. Reception area need serious cleaning and upgrade. Music in Bar disturbingly load
          2017年12月4日評價
          Dear Hennie, Thank you for the feedback. Please on behalf the Hotel Management kindly accept our apologies for all the inconveniences. Kind Regards
          已於 2018年9月3日回應
          德文郡酒店
          6.8
          不錯
          印度 shamanth
          商務旅客
          標準房(兩床)
          2017年11月入住 5 晚
          Good Decent Hotel”
          Staff were cooperative and courteous
          2017年11月18日評價
          Dear Shamanth, Thank you kindly for your positive feedback. Kind Regards
          已於 2018年9月3日回應
          德文郡酒店
          9.6
          屈機
          南非 Tiisetso
          獨遊旅客
          標準單人房
          2017年11月入住 1 晚
          屈機”
          Good value for money, friendly and professional staff.
          2017年11月14日評價
          Dear Tiisetso, Thank you kindly for your support and positive feedback. Kind Regards,
          已於 2018年9月3日回應
          德文郡酒店
          4.4
          南非 Andile
          獨遊旅客
          標準單人房
          2017年10月入住 2 晚
          接受到”
          No wifi in room but in corridor. Not allowed to iron in room but in corridor. Could not sleep all night as a guests started singing and making noise fro 11pm till 10am next day. Called security and reception 7 times but no one resolved it. Checked out and it took an hour to locate manager to complain. I was promised a free night stay and no one has called or emailed as promised by the manager. I checked out and booked elsewhere. I have never seen anything like this in my life!
          2017年10月11日評價
          Dear Andile Thank you for message and please accept our apologies for all the inconveniences. Kind Regards,
          已於 2018年9月3日回應
          德文郡酒店
          2.0
          英國 Rumbi
          獨遊旅客
          標準單人房
          2017年10月入住 3 晚
          Very BAD Would NOT Recommend”
          The customer service is very bad, charged my card twice and noone in the whole group seems to know what they are doing. If you are a foreign traveller or looking for a hassle free check in without a 4hour wait in the lobby this hotel is definitely NOT the place! DO NOT RECOMMEND
          2017年10月8日評價
          Dear Rumbi, Please accept our apologies for all the inconveniences. The Hotels is under new management and we hope you can give us the opportunity to welcome you back. Kind Regards
          已於 2018年9月3日回應
          德文郡酒店
          5.2
          南非 Recardo
          夫婦/情侶旅客
          標準房(兩床)
          2017年7月入住 1 晚
          Mysterious ”
          I booked for double bed but when I got there was told that double beds are unavailable and when I agreed to 2 single beds I was astonished to find only one single bed,mind you,am with my girlfriend. TV wasn't working because there was no remote,I asked for the remote but the remote was also not working, I managed to switch it on manually but only to find out that I cannot change channels,I tried to put up the volume but the bars showed that it was increasing though it was still no sound at all.So,if you gonna book at this hotel do not allow them to give you room 310,lights aren't working properly, window doesn't close properly and there's unfinished wiring on the electrical/phone drawer.
          2017年8月4日評價
          Dear Ricardo Thank you for your feedback. Please accept our apologies on behalf the Management at the Hotel. The Hotels is under new management now and looking forward to assist you in the near future, Kind Regards
          已於 2018年9月3日回應
          德文郡酒店
          12
          人氣爆燈,唔好再等!

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