We stayed for one night and I am glad that’s all, the hotel itself was lovely, but the room was where it all fell apart, you would expect more from a chain like hilton.
The air con was luke warm on its coldest setting, and the bed was creaky and really not comfortable. I wish now I had booked the premier inn next door.
2017年9月入住 1 晚
Absolutely fabulous hotel!”
Staff here are wonderful! On arrival the receptionist gave us both a very welcoming & delicious warm choc chip cookie. She also collected & delivered our luggage to our room which was very appreciated after a long tiring drive. The room was spacious with large comfortable beds & every amenity you could wish for. Dinner & breakfast in the dining room was delicious, with excellent customer service.
I would highly recommend this hotel!
2017年1月入住 1 晚
Unbecoming of a Hilton ”
I've been to Hilton hotels before and this one simply wasn't up to scratch. The carpet was work and the bathroom looked in need of an upgrade.
In addition, ongoing building work meant there was paint on the corridor walls as you walked in, making it an eyesore to move through the building.
I am glad I paid on an Agoda discount, as I would have been furious to pay 2* decor for a supposed 4 star hotel.
Compliments to the staff however, who were pleasant throughout.
Management really need to get their act together and sort this. The interior appearance of this hotel really is unbecoming of the Hilton chain.
2016年7月入住 2 晚
I was very disappointed because pictures show a swimming pool and there is no pool at this hotel, and as I had made a no cancellation booking couldn't even cancel and go elsewhere. Also four times in a rwo night stay the lights kept shorting and leaving us with no lighting in the room until someone came to fix it and the cutlery in the breakfast room was not very clean.
2016年1月入住 1 晚
All about the Hotel and the staff was very good. ”
Comfort / Clean / Quiet
I could truly rest .
Unfortunately, I would never go back because it was so far away from Swindon. I ended up spending more on transport than I was prepared too.
2016年1月入住 1 晚
Reception staff and night manager were very helpful
You don't expect to have to remake the bed before you can sleep in it. Housekeeping staff clearly do not comprehend how the well designed duvet covers should be used. Likewise, the excellent Hilton design of shower curtain was improperly assembled with similar poor results. Both easy enough to fix ourselves, but quite a lapse in standards
2014年8月入住 1 晚
Food, location and staff
It was excellent! Nice hotel with great breakfast.
2014年7月入住 1 晚
Poor Hotel for what is is”
Was very warm with little or no air conditioning. Was on the ground floor and was very noisy.
I would have rather booked a non-chain and may have had a more pleasurable experience.
2013年8月入住 1 晚
Quiet chill out hotel. ”
Quiet, clean, fab-breakfast
Lovely hotel with restaurant and bat but also, costa, Greggs, subway next door. Excellent value for money ....Would stay here again just for the breakfast.
2013年4月入住 2 晚
Pleasant and comfortable”
Good value, clean and the steam room/sauna
2012年10月入住 1 晚
Great hotel and service excellant as always”
swimming pool is great
Had booked a package that included breakfast unfortunately hotel charged us for breakfast but they did agree to refund amount charged. Room was comfortable and clean. Would recommend this hotel./
2012年10月入住 1 晚
Quality hotel, warm and friendly with style ”
Easy accsess from main routes, great service, comforable rooms
The booking was easy and the reception was friendly and efficient. I found the room very comfortable and spacious, with every thing I needed including and Iron and Ironing board. The evening meal was lovely and well served by friendly staff. The whole experience was excellent, being an older single traveller I appreciated the kind helpful staff. And the ommision of loud music in the bar and restuarant was a joy.
2012年8月入住 1 晚
Great location and good quality rooms”
The location close to the motorway
Very pleasant and comfortable rooms and excellent reception service
2012年6月入住 1 晚
lovely hotel, staff were polite”
lovely hotel, spacious and comfortable room. Every body was polite and nothing to much trouble. Breakfast hot and fresh and a good choice. We always try to find a Hilton wherever we stay. Great value for money.
2012年2月入住 1 晚
Great hotel and great service”
Quality and convenience, quiet, relaxed
The hotel is a 10 minute drive from the centre of Swindon. It is quiet and relaxed atmosphere. We made use of the swimming pool and steam room too. One of the best hotel stays I've experienced.
2011年12月入住 1 晚
Convenient hotel for Swindon and Marlborough”
Very close to the motorway
swimming pool closed; internet charges. ok for a night if you are travelling through but don't make a special trip
2011年9月入住 1 晚
Large room with excellent breakfast
room facing the central courtyard was large and quiet. some furniture looked well worn and a little jaded but it was comfortable and clean. the bed and pillows were very comfortable. the bathroom was well supplied but smallish.
i did not like the overnight parking fee of for residents !!
finally, i thought that the air conditioning was very inefficient - my alarm thermometer never dropped below 25'c despite running constantly at max cool
2010年7月入住 3 晚
Solid business experience”
Comfortable rooms, convenient location
Expensive food, cramped gym
Hotel is a professional, comfortable stay in a convenient location for business travel. Food is of competent standard, but arguably overpriced (e.g. Costa Coffee outlet is nice touch, but prices are up to 100% higher than in high street branches). Gym is a nice touch, but small and missing some key machines. Staff were pleasant and helpful when needed.
2010年6月入住 1 晚
Was a normal business hotel, nice, clean... you have to pay for parking though.
2010年6月入住 3 晚
this hotel rocks! i want to live here”
Hot check in staff
no cons at all! this place rocks!
I want to live in this hotel when I grow up. Swindon. Low Rise Hilton... what could be better?