If ever I find myself in Bilbao, I won't hesitate to go back to this hotel. ideally located - short walk to the Guggenheim - and to the eating places. The hotel itself is placed in an area where its not so busy, and you can actually enjoy your morning coffee outside. Bartenders are friendly too! When I arrived, the room safe was not working, but that was promptly attended to by maintenance - hence not a perfect rating. Im also wondering why they gave me a room apparently designed for those in wheelchairs. I dont mind really, but what if it was actually needed by someone who would benefit from it. Nespresso machine inside the room is big plus... but maybe better if they had the canister clean - and allow the guest to fill it with water.
2018年8月入住 1 晚
Can definitely be better. Need to work on cleanliness. The air conditioner does not work well.”
The air conditioner does not work well. Still, it is centralized and close to the main plaza.
2018年5月入住 3 晚
Excellent hotel with a even better location.”
Excellent breakfast but beds & pillows too hard for us.
2017年2月入住 5 晚
Wifi was the most disappointing thing”
Every 15 minutes it was expiring the session automatically so you had to re-login. Very annoying
2013年12月入住 1 晚
1) Convenient Located
2) Simple but classy
3) Good Service
The hotel is centrally located and is pretty classy
2013年8月入住 2 晚
Nice clean hotel in a central area”
Location, clean room, parking
The hotel is in a verry good location. Close to the guggenheim museum and shops. The parking is excellent, you drive the car under the hotel and they take care of it. The rooms are clean and conftable but need to be renovated.
2013年7月入住 1 晚
centrical good price 4 stars hotel”
location, price, fine hotel
We stayed one night only, room was clean but had a tiny window faced back yard facing neigbour balconies. Overal stay was good, every sightseeing are walking distance, plenty pincho bars just next street.
2012年12月入住 1 晚
good location, big room
I had great experience staying there! Awesome location!
2012年8月入住 1 晚
not that good hotel”
It was bad experience with this hotel. The location was the only good thing. The staff was not kind at all. Air conditioning didn't work well, so asked to change the room. It took one-two hours. Besides when I checked out, the receptionist asked me to pay on the spot and I said I've already paid thru Agoda, but the staff said I need to pay there. Anyways, I paid by cash, and guess what. I got double charged. It took a month to get it refunded by Agoda without the processing fee. Not recommend this hotel.
2011年10月入住 1 晚
Great location for sight seeing and shopping”
Very central location only a few minutes walk from Guggenheim Museum
Well located for airport or main train station, the reception staff were very efficient and friendly. Slight inconvenience with stairs down to lobby and lift out of order when I arrived. Room was on the small side and only Spanish TV, but for a short stopover ideally located for sightseeing and shoppping.
2011年8月入住 1 晚
Ok Hotel In the centre of Town”
In the centre of town and close proximity to the guggenheim
Room was very small
There was no free WiFi
Breakfast was expensive but there is a small bar to the left that had a good cheap breakfast
Staff were helpful but not very friendly
Food in the Bistro restaurant was acceptable
Great location to walk to the Guggenheim
2011年7月入住 1 晚
Great location but small rooms”
it is comfortable, but in needs more facilities like dining. the breakfast was money's value.
2010年11月入住 2 晚
good location for a weekend in Bilbao”
Don't judge the hotel by its lobby... The rooms were a little outdated and the mattresses poor
2009年11月入住 2 晚
Would definetly stay there again”
Great sized rooms, very clean and fantastic location - right in the heart of everything.
Breakfast buffet if you opted for it was expensive.
Very easy to find. Wonderful big bedroom with all we needed for a really comfortable stay. Just outside the front door you had the life of Bilbao on your doorstep - shops, bars, and within very close distance the Guggenheim (highlight of the holiday) and the old part of Bilbao. Cant wait to go back - wonderful weather as well for late November time
Bel hôtel, accueil parfait. Les chambres sont très correctes pour du "Basic room". Le petit déjeuner est très copieux. Le parking privé est un vrai plus. Le petit bémol: jaccuzzi HS et salle de fitness avec des appareils cassés!